Mauro Portela

CEO

Poland21 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Data & AI transformation strategies.
  • Award-winning leader in fraud prevention initiatives.
  • Strong cross-cultural leadership across multiple regions.
Stackforce AI infers this person is a Global Business Services leader with expertise in Data Management and AI-driven transformations.

Contact

Skills

Core Skills

Public SpeakingThought LeadershipMaster Data ManagementData GovernanceFraud PreventionBusiness TransformationProject ManagementGlobal DeploymentInternal ControlsRisk Assessment

Other Skills

WritingNetworkingExpert AdvisorPublic RelationsMaster DataStrategic LeadershipOperational ExcellenceInnovation & Value CreationBusiness ServicesStrategic PartnershipsPayment securityProblem SolvingBusiness Process Designbank data securityFraud Detection

About

I am a multifaceted global business leader whose career has been shaped by rich cross-cultural experiences across Europe — with deep professional roots in Portugal, France, the Netherlands, and Poland. Leading international teams across multiple countries has sharpened my ability to rally people behind ambitious transformation agendas, while respecting local dynamics and strengths. With a cross-functional foundation spanning Quality, R&I, Finance, Procurement, Operations, and Business Services, I bring a rare 360° view of how complex organizations operate. This broad exposure enables me to connect strategic dots others may miss and to design holistic solutions that drive long-term performance. My leadership style is grounded in clarity, accountability, and strategic agility. I’ve consistently broken down silos, built effective bridges across regions and functions, and turned complexity into opportunity. Whether managing global master data initiatives or helping shape GBS operating models, I focus on building what lasts and performs. I strongly believe in the value of contextual leadership — adapting how I lead based on culture, business maturity, and operating environment. My language skills and global mindset allow me to lead naturally across borders, creating high-performing teams that share purpose, focus, and ambition. Above all, I lead with a forward-looking mindset — focused not only on what a business is today, but on what it has the potential to become. In this new era of AI-enabled transformation and service redefinition, I bring the structure, creativity, and energy needed to navigate change and deliver meaningful impact.

Experience

21 yrs 10 mos
Total Experience
10 yrs 11 mos
Average Tenure
20 yrs 10 mos
Current Experience

Danone

11 roles

[Global Business Services] Managing Director, Global Master Data Stewardship & Operations

Nov 2025Present · 6 mos

  • Leading the evolution of Danone's Master Data Management into a comprehensive data excellence capability spanning governance, stewardship, operations, and innovation—positioning MDM as critical enabler of enterprise digital transformation and AI adoption.
  • > Key Accountabilities
  • > Strategic Leadership & Governance
  • Global Process Owner (GPO) for all Master Data processes across Customer, Vendor, Material, Finished Goods, Pricing, and Finance domains
  • Leading MD Design Authority establishing architectural standards, governance frameworks, and strategic MDM roadmap
  • Accountability for MDM governance model, data quality standards, and compliance across Danone's global enterprise
  • Establishing global data stewardship framework with enterprise-wide operating model, roles, and accountability structures
  • > Operational Excellence
  • Directing the Global Stewardship and Operations teams in close coordination with our Master Data professionals across 3 Regional hubs.
  • Maintaining 95%+ SLA compliance through MDM Global Control Tower and advanced performance management
  • Driving seamless integration across MDM platforms, ServiceNow, Control Tower, and enterprise data ecosystem
  • > Innovation & Value Creation
  • Scaling Gen AI, Process Mining, and RPA capabilities for continuous improvement and AI-driven optimization
  • Championing AI Readiness programs ensuring data foundations enable successful AI/ML implementation
  • Leading Danone's future MDM platform and technology roadmap
  • Quantifying business impact through data quality KPIs, cost optimization, and risk mitigation metrics
  • > Organizational Transformation
  • Transforming MDM from operational function to strategic business partner
  • Building next-generation MDM capabilities: technical expertise, business acumen, and change leadership
  • Active member of Master Data and Digital Innovation Global Leadership Team partnering with functional SVPs and C-suite on data-driven transformation programs.
Master DataData GovernanceStrategic LeadershipOperational ExcellenceInnovation & Value CreationMaster Data Management

[Global Business Services] V.A.U.L.T. Program Director

Jan 2023Present · 3 yrs 4 mos

  • Leading Danone's award-winning Project V.A.U.L.T. (Vigilant Anti-Fraud Unit Leveraging Technology), a groundbreaking fraud prevention initiative that transformed our financial security landscape. As Program Director, I am responsible for the design, deployment and operations of V.A.U.L.T. , continuously driving our mission of achieving zero fraud through data-driven prevention strategies.
  • > Key Achievements
  • Design and implementation of a multi-layered defense system for bank account verification
  • Leading global core project team responsable for the design and deployment across Europe, Africa, Middle East, and Asia and Americas.
  • Pioneered innovative "secure house" methodology for fraud prevention, leveraging robust processes, verified and secure data and enabled by state-of-the-art technology.
  • Establishing relations and partnerships with all providers supporting the V.A.U.L.T. program.
  • > Recognition
  • ABSL Diamond Award for Business Excellence (Winner)
  • CEE Business Services Awards - Top Process-Automation Implementation (Nominee)
  • SSOW Europe Awards, Process Improvement & Value (Nominee)
  • > Keynotes
  • ABSL Summit Jun-2024 in Krakow, Poland - Case Study - Danone's GBS Success Story - Transforming Vendor Master Data, preventing Fraud
  • Data & Analytics conference Nov-2024 in Utrecht, The Netherlands - Leveraging Data to Prevent Fraud
  • 5th Annual Excellence in Master Data Management & Data Governance Cross-Industry Summit Jan-2025 in Amsterdam, The Netherlands
Business ServicesPublic SpeakingStrategic PartnershipsPayment securityExpert AdvisorFraud Prevention+7

[Global Business Services] Managing Director Global MDM Operations

Promoted

Aug 2022Jan 2026 · 3 yrs 5 mos

  • > Managerial Scope :
  • Managing Master Data operations across three regions Europe, Americas, Asia-Pacific
  • MD Cross-Domain accountability : Customer, Vendors, Materials, Finished Goods, Pricing, Finance.
  • > Leadership & Oversight :
  • Global Operations Leadership: Directing all Global Master Data Operations across Danone, including management of outsourced operations
  • Team Leadership: Leading and supervising 100+ Master Data professionals across 4 locations (Poland, Mexico, Malaysia, plus outsourced operations)
  • Strategic Direction: Active member of the MDM and Solutions Global Leadership Team
  • > Organisational Impact:
  • Leading the establishment of the MDM Global Operations organisation and service structure
  • Leading the deployment of the MDM Core Model, including processes, roles & responsibilities, gap assessment, and remediation across all regions
  • Scaling IT enablers to support global operations for Master Data management
  • > Key Initiatives :
  • Strategic Implementation of multiple foundational systems:
  • MDM Global Control Tower
  • Founda! ServiceNow for MDM
  • Orsoft To-The-Max
  • Finance MD incubation
  • Process Mining for MD
  • MDM Platform integration
Master DataValue PropositionsBusiness ServicesPublic SpeakingStrategic PartnershipsData Governance+14

[Global Business Services] Master Data Management Stream Leader

Sep 2020Aug 2022 · 1 yr 11 mos

  • Part of the Global Business Services Project Team Leading the Design and Deployment of new Master Data organisation across Danone Worldwide (16 Regions plus Global organisation) and establishing new MDM Service Line as part of One Danone Business Services.
  • #GBS #MDM
Master DataTraining & DevelopmentValue PropositionsBusiness ServicesStrategic PartnershipsService Delivery+9

[Procurement Operations] Global Deployment Director

Jan 2017Sep 2020 · 3 yrs 8 mos

  • Role at Danone HQ in Amsterdam. Leading Global Deployment programs for Procurement P2P across Danone's business divisions (Dairy&Plant Based, Specialised Nutrition and Beverages) and Geographies.
  • Managing direct Core cross-functonal project team of 10 people (Procurement, Supply Chain, Quality, Finance, Master Data, PMO). Yearly budget responsibility 2MEuro. Over 30 Go-lives achieved successfully, in time and in budget, within different deployment programs executed globally over 3 yrs.
  • Designing state-of-the-art digital PMO capabilities (#Asana Control Tower) and Project Management methodologies adapted to each deployment program.
  • Partnering with all business functions across the company: Finance, Operations, Procurement, HR, Legal, IS/IT to run execution of different deployment programs.
  • #PMO #Deployment #Transformation
Business ServicesStrategic PartnershipsProject ManagementCross-functional Team LeadershipStakeholder EngagementPresentations+7

[Risk, Control, Audit] Corporate Internal Control Senior Manager at Danone

Promoted

Jan 2012Jan 2017 · 5 yrs

  • Global role in Internal Control Corporate team based in Paris HQ. Main mission to ensure the adherence of the Internal Control Methodology and Referential in DANONE (more than 180 Business Units Worldwide)
  • Define, Align and Steer Strategy, Priorities and Roadmap on Internal Control through direct coordination and support of a Worldwide Network of Internal Controllers (more than 160 people in over 60 countries)
  • Build awareness and sponsorship on IC at all levels of management (CFO, Executive Finance Committee, Regional and Local Finance Directors and General Managers)
  • Methodology and Referential IC Design & Cascading
  • Monitor the efficiency of the IC environment and ensure its sustainability
  • Communicate & Animate IC KPIs at all levels of mgmt
  • Development and Nurturing of IC organization and network
  • Certified Danone Trainer and Expert in Internal Control and Global Training Coordinator for Internal Control.
  • Project Lead for global #GRC platform implementation worldwide.
Stakeholder EngagementInternal AuditsPresentationsProblem SolvingInternal ControlsRisk Assessment+1

[Risk, Control, Audit] Internal Control Manager Portugal (Dairy, Specialized Nutrition)

Jan 2011Jan 2012 · 1 yr

  • Responsable for Internal Control and Financial compliance in Danone Dairy, Early Life Nutrition and Medical Business Units.
PresentationsProblem SolvingRisk Assessment

[Finance] Operations /COGS Controlling Manager

Jan 2008Jan 2011 · 3 yrs

  • Materials & Purchasing Controlling, Material Variance Analysis, Milk Controlling, Supply Chain Controlling, Sourcing Productivity projects valuation and follow-up, P&L monitoring, Period-end closing for Operations, Stocks valuation, Bill of Materials and Product Costing, PPEDs and Obsolescence controlling, Green dot fees calculation and reporting, Manufacturing controllable cost monitoring.
Problem Solving

[Finance] Marketing Controller Affordability Brands (Core & Dan'up)

Jan 2008Jan 2011 · 3 yrs

  • Finance/Controlling single point of contact (SPOC) for all Strategic Innitiatives linked to Affordability task force targeted at optimizing access product and access brand portfolio : P&L forecasting, product margin controlling and follow-up, brand and sales financial performance on affordability actions, support to new product launch and brand range extensions, return on Investment analysis and follow-up, weekly cross-functional team activity and strong exposure to Executive Committee.
Problem Solving

[Risk, Control, Audit] Internal Control Coordinator

Jan 2006Jan 2008 · 2 yrs

  • Deployment of SOX light project, Financial Procedures and Polices formalization, Process Descriptions, Control Testing, Cross-functional internation will all business functions, Business Process Owners team setup, enforcement of ethics and code of conduct polcies, support to Internal and External Audits, SoD monitoring and Internal Control Evaluation Reporting to Group.
Problem Solving

[Operations] Quality Assurance & R&D Packaging Engineer

Jul 2005Jan 2006 · 6 mos

  • External Supplier Quality Assurance and Monitoring. Suppliers Audit plan execution and performance monitory in close collaboration with Procurement and Manufacturing. Certified Internal Auditor ISO 9001, 14001, 22000 and OHSA 18001.
  • Responsable for all local R&D packaging projects
Problem Solving

Mauro portela

Independent Author · Columnist · Keynote Speaker

Jun 2024Present · 1 yr 11 mos · Remote

  • Independent author, columnist, and keynote speaker focused on Global Business Services, Data, AI and the future of work.
  • 📰 Connecting.The.Dots — Bi-weekly newsletter | 600+ subscribers | Syndicated on SSON Network
  • Source for cutting-edge insights on Global Business Services, Digital Transformation, and the Future of Work
  • 🎤 Speaker & Panelist — SSON, ABSL and other leading industry conferences and forums across Europe
  • Topics: AI Readiness · Master Data Strategy · GBS 3.0 · The Intelligence Triad · Amplified Intelligence · Generative Business Services · Fraud Prevention
  • ✍️ Columnist — SSON Network
  • Regular contributor to one of the world's leading shared services and GBS communities.
  • All content reflects independent professional thinking with no commercial intent or organisational affiliation.
Public SpeakingWritingThought LeadershipNetworkingExpert AdvisorPublic Relations

Polytechnic institute of coimbra (estgoh-ipc)

[R&D] Post-Graduate Researcher - MARE Project

Jan 2004Jan 2005 · 1 yr · Coimbra, Portugal

  • MARE Project – Government Funded Project for Development of Fishery Industries.
Problem Solving

Universidade do algarve

[R&D] Post-Graduate Researcher - EMERCON Project

Jan 2004Jan 2004 · 0 mo

  • EMERCON Project - Government Funded project for Development of Frozen Food Industries.
Project ManagementResearch and Development (R&D)Problem Solving

Mars - masterfoods españa

Quality Assurance Trainee

Jan 2001Jan 2001 · 0 mo · Castilla and Leon, Spain

  • Participation to the launch of Whiskers multipack production start, a strong innovation in the EU petcare market comprising of a multi-formula pack produced simultaneously in a state of the art production facility leveraging robots and automation.
Project ManagementResearch and Development (R&D)Problem Solving

Education

Universidade do Algarve

Licentiate degree — Engineering Degree

Jan 1998Jan 2003

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