Abhishek Anand

Operations Associate

West Delhi, Delhi, India14 yrs 4 mos experience
Highly Stable

Key Highlights

  • Over 14 years of professional experience.
  • Expertise in service delivery and KPI implementation.
  • Results-driven approach to align operations with strategic objectives.
Stackforce AI infers this person is a Service Delivery Leader in the IT Services sector.

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Skills

Core Skills

Service DeliveryTeam Management

Other Skills

Administrative OrganizationKPI ImplementationCorporate GovernanceTeam LeadershipPerformance ManagementProject ManagementXMLMicrosoft SQL ServerJSPWordPressHibernateJavaJavaScriptPHPUnix

About

With over 14 years of professional experience, including over a decade as a delivery leader at BT Global Services, I have honed skills in service delivery, administrative organization, and KPI implementation. At BT Global Services, I collaborated with teams to optimize operational processes and drive performance metrics, ensuring consistent and efficient service delivery. My career reflects a commitment to achieving organizational goals through structured frameworks and measurable outcomes. I bring a results-driven approach and a focus on aligning operations with strategic objectives to deliver impactful business solutions.

Experience

Bt global services

Operations Professional/ Team Manager

Apr 2015Sep 2025 · 10 yrs 5 mos · Gurgaon, India · Hybrid

Service DeliveryAdministrative OrganizationTeam Management

Hcltech

Quality Analyst

Jan 2011Dec 2014 · 3 yrs 11 mos · On-site

Education

Rajasthan Technical University, Kota

Bachelor of Technology - BTech — Mechanical Engineering

Jun 2006Jun 2010

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