Apr 2017 – Mar 2023 · 5 yrs 11 mos

• HR lead for Airport Operations and Customer Services, CarGo, Engineering
• Talent Management Lead. HR Lead for Agile Services Limited.

Jul 2015 – Apr 2017 · 1 yr 9 mos

• Responsible for Leading HR for the Corporate teams
• Talent Management and Engagement Centre’s of Excellence Lead for all of IndiGo
• Member of the Complaints Committee

Apr 2012 – Jun 2015 · 3 yrs 2 mos

• Till date: India People Strategy Lead for 1 of our 4 business Units (Size of over 800 people)

Nov 2010 – Apr 2012 · 1 yr 5 mos

• o Responsible for global implementation of all large scale people interventions for the business unit
• o Role involves key elements of , People Advisor , Change Management, Operational Excellence and Strategic Business Partnership with the leadership of the Business Unit
• o Responsible for key initiatives like leadership development, Coaching framework, Succession Planning, Competency Framework design and Capability Development

Jan 2009 – Mar 2012 · 3 yrs 2 mos

• Shared Services India Lead – Policies, Employee Life Cycle Processes and Business Intelligence
• o Accountable for the performance of the India team of the people centre that executes all the employee life cycle processes and policies. This team covers policy design and implementation for Sapient India (4500 people)
• o Lead for the business intelligence team that is responsible for global reporting and analytics (attrition, business dashboards etc)
• o Member of the Shared Services leadership team for Sapient in India which has the mandate to maximize operational excellence and business impact across internal teams in Sapient’s largest country of operation

Jan 2008 – Jan 2009 · 1 yr

• Special Initiatives
• o Mandate was to redesign a global process which would help automate 2 of Sapient’s large scale people processes –exits and new hire integration
• o Ran global workshops in India, Europe and North America to gather requirements from each geography
• o Designed a process that would help the organization scale, improve user experience and reduce costs

Jan 2007 – Jan 2008 · 1 yr

• Shared Services India Lead – Policies and Employee Life Cycle Processes
• o Mandate was to help set up and lead all employee life cycle processes and policies through a centralized people centre (Shared Services) to achieve scale, efficiency and accuracy
• o Started up and led a dynamic team of 8 people to achieve Key Result Areas in the areas of policy design / administration and responsiveness for all India level HR policies and processes
• o Developed and set up Key result Areas/Service Level Agreements, internal controls/Audit processes, legal compliance requirements and the basic working model for shared service policy administration
• o I have led the design of key programs like New Hire Integration, Recognitions, Campus Programs, knowledge management.

Jan 2006 – Jan 2007 · 1 yr

• Shared Services Global Lead - Policies and Employee life cycle processes-
• o Part of the Design team to conceptualize the creation of a shared service centre for HR,
• o Led a team of 12 members including Managers, responsible for transition of all Global HR policies and processes to be implemented through India.
• o Led the review, streamlining and documentation of various global policies/processes, including participating in workshops across India and Europe to enable effective transition of key processes from the US and Europe to India.
• o Responsible for designing key global policies and associated processes to be newly introduced in the shared service centre

May 2004 – Jan 2006 · 1 yr 8 mos

• o Responsible for Business Unit level people strategy for one of the BUs in India, in close coordination with the Global BU Team
• o Leading the team in the BU, responsible for roll out of key people processes (on-boarding, performance management, compensation and bonus people management, growth, morale, community and policy implementation)
• o Working closely with the Management team in the BU to drive retention, employee morale and employee relations

May 2003 – May 2004 · 1 yr

• Overseeing design and implementation of performance management, growth and promotions in India and representing India design requirements globally along with other general people strategy responsibilities

May 2002 – May 2003 · 1 yr

• Responsible for career management, morale and community building –
• o Responsible for introducing the career management program in India and educating people around it.
• o Responsible for developing programs and initiatives to measure, track and improve morale of people, as well as build initiatives to improve connection and community within the office

Apr 2000 – Jun 2001 · 1 yr 2 mos · Gurugram, Haryana, India

• Was part of the analysis team for the Quality and growth Survey conducted at GECIS.
• o Undertook a Rewards and Recognition initiative, responsible for motivational inputs for 2000 employees, administered and recommended improvements in the process of Contribution Identification, Nomination, Short listing and Rewards
• Part of the Recruitment and Assessment team
• o Undertook assessment of 150 applicants for the open positions of Process Associates. Conducted 1st Round interviews and shortlisted candidates for Senior management approval.