ADITYA BIDANI

Business Development Executive

Noida, Uttar Pradesh, India3 yrs experience

AI Enabled

Key Highlights

Proven track record in B2C sales and customer retention.
Transitioning into B2B SaaS with a focus on AI-driven solutions.
Strong problem-solving skills demonstrated in customer interactions.

Stackforce AI infers this person is a B2B SaaS sales professional with a strong focus on customer success and retention.

Contact

Skills

Core Skills

Account ManagementCustomer Success

Other Skills

Customer Relationship Management (CRM)Business DevelopmentKaneAI - GenAI Native Testing AgentReal Device CloudHyperExecuteTricentis ToscaB2B Sales DevelopmentCold Outreach & DiscoveryCRM ToolsSaaS Industry KnowledgeAI in SalesCommunication & NegotiationSLA & KPI ManagementNPS & CSAT ImprovementTeam Training & Leadership

About

If I had to pick one word to describe myself, it’d be driven. Most of my background is in B2C sales, where I learned how to really listen and solve problems, not just close deals. One moment I’m proud of was helping a Virgin Media customer through a tricky situation — instead of just processing a cancellation, I found a solution that worked for everyone and even brought in a new customer. Now, I’m shifting into B2B SaaS sales because I’m curious about how tech helps businesses grow. I’m learning the ropes of being an SDR — writing cold emails, using tools and exploring how AI is changing sales. I’m looking to join a supportive, fast-paced team where I can keep learning, contribute, and build a career in SaaS.

Experience

Testmu ai

Account Management- BDR EMEA (Enterprise)

Dec 2025 – Present · 4 mos · Noida, Uttar Pradesh, India · Hybrid

TestMu AI (Formerly Lambdatest) is a GenAl-powered Quality Engineering Platform that empowers teams to test intelligently, smarter, and ship faster. Built for scale, it offers a full-stack testing cloud with 10K+ real devices and 3,000+ browsers.
With Al-native test management, MCP servers, and agent-based automation, LambdaTest supports Selenium, Appium, Playwright, and all major frameworks. Al Agents like HyperExecute and KaneAl bring the power of Al and cloud into your software testing workflow, enabling seamless automation testing with 120+ integrations.

Customer Relationship Management (CRM)Business DevelopmentAccount ManagementCustomer Success

School of sdr

SDR Trainee

Oct 2025 – Nov 2025 · 1 mo · Remote

I’m actively building my foundation in B2B SaaS sales — learning cold outreach, CRM tools, and how AI is reshaping sales.
I’m also completing online training through an SDR-focused program to develop the skills needed for my first B2B role.

Intelling ltd

Sales Development Representative

Sep 2024 – Apr 2025 · 7 mos · Manchester, England, United Kingdom · On-site

I worked with TalkTalk customers to help them stay connected and resolve issues that made them consider leaving. Most of my role was about understanding what was going wrong and finding a fair, simple solution.
Handled retention conversations and reduced churn through clear, empathetic communication.
Consistently exceeded targets for conversions and renewals.
Improved customer satisfaction by taking time to personalize every call.

Concentrix

Sales Representative

Nov 2023 – Sep 2024 · 10 mos · Manchester, England, United Kingdom · Remote

I was part of the Virgin Media Retentions team, speaking with customers who were thinking of leaving and helping them find better solutions.
Retained customers through consultative conversations and clear problem-solving.
Managed accounts using Salesforce and ICOMS to track renewals and service issues.
Earned high commissions by meeting KPIs for upselling and retention.

Intermedia cloud communications

Technical Support Specialist SaaS

Jan 2021 – Dec 2021 · 11 mos · Gurugram, Haryana, India · Hybrid

I supported B2B clients with their cloud communication tools — from onboarding to troubleshooting.
Assisted business clients with billing, onboarding, and account setup.
Resolved issues across Outlook, DNS, and VoIP tools while maintaining high customer satisfaction.
Learned how SaaS tools power communication for businesses.