HIRA AGHA — Operations Associate
I have been working here for 3 years on the role of resolving customer complaints. I have experienced almost every kind of customer and also got to know how to handle it. I also handle the daily routine of reminder calls for the customers with their appointments.
Stackforce AI infers this person is a Customer Relations Specialist with a focus on complaint management and customer experience.
Location: Lahore, Punjab, Pakistan
Experience: 5 yrs 5 mos
Skills
- Customer Experience
- Customer Service Representatives
- Complaint Management
Career Highlights
- Three years of customer complaint resolution experience
- Expert in managing customer relationships and appointments
- Strong background in customer service and support management
Work Experience
JW AUTO PARK PVT LTD
Assistant Customer Service Manager (2 yrs 2 mos)
HONDA TOWNSHIP
Customer Relationship Officer (3 yrs 3 mos)
Askari Bank
Intern (1 mo)
Education
Bachelor of Business Administration - BBA at University of Education, Lahore
