Sonali Chaurasia

Operations Associate

Delhi, India2 yrs 11 mos experience

Highly Stable

Key Highlights

Expert in Customer Service and Issue Resolution
Strong background in Team Management and Communication Training
Bilingual in English and Spanish for enhanced customer interaction

Stackforce AI infers this person is a Customer Service Specialist with expertise in managing customer interactions and team dynamics.

Contact

Skills

Core Skills

Customer ServiceTeam ManagementCustomer Interaction Management

Other Skills

Corporate Social ResponsibilityCustomer Service RepresentativesCustomer InteractionCommunication TrainingCustomer SatisfactionIssue Resolution ManagementIHE ProcessComplaint ManagementCustomer QualityTime ManagementCustomer Issue ManagementVoice of the CustomerOn-call SupportService QualityEnglish Translation

Experience

2 yrs 11 mos

Total Experience

2 yrs 11 mos

Average Tenure

Current Experience

Tp

Customer Service Specialist

– Present

Corporate Social ResponsibilityCustomer Service RepresentativesCustomer ServiceTeam Management

Taskus

Customer Service Executive

Aug 2025 – Oct 2025 · 2 mos

Process: United Healthcare.

Majorel india pvt ltd (teleperformance)

Customer Executive

May 2022 – Apr 2025 · 2 yrs 11 mos

Worked in Customer Experience – handling interactions between customers and the organization, ensuring positive communication and relationship management.