Himanshu Mathur

Senior Software Engineer

Delhi, India4 yrs 3 mos experience

Highly StableAI Enabled

Key Highlights

Expert in optimizing ITSM and ITAM modules.
Proficient in ServiceNow platform configuration and integration.
Strong background in workflow automation and data security.

Stackforce AI infers this person is a SaaS-focused ServiceNow Developer with strong ITSM and ITAM expertise.

Contact

Skills

Core Skills

It Service ManagementIt Asset Management

Other Skills

Business RulesClient Side ScriptingAgile MethodologiesTicket OperationsOAuthTransition SupportAsset Life Cycle ManagementCatalog ManagementIT Service Management ToolsData TransformationREST APIsRole-Based Access Control (RBAC)ProgrammingScriptingPlatform Integration

About

As a ServiceNow Developer, I enhance and optimize ITSM and ITAM modules to support seamless service delivery and compliance across the platform. My work involves platform configuration, access controls, workflow automation, integrations, and building custom modules to support business continuity and evolving organizational needs.

Experience

4 yrs 3 mos

Total Experience

1 yr 11 mos

Average Tenure

5 mos

Current Experience

Volkswagen group digital solutions [india]

Senior Software Engineer

Nov 2025 – Present · 5 mos · Gurugram, Haryana, India · Hybrid

Business RulesClient Side ScriptingAgile MethodologiesTicket OperationsOAuthTransition Support+39

Rackspace technology

Software Developer

Jun 2022 – Nov 2025 · 3 yrs 5 mos · India

I effectively managed ServiceNow instances and enhanced ITSM and ITAM modules to optimize service delivery and compliance.
Administered platform configurations and user access, ensuring data security through ACLs and role-based controls.
Implemented integrations with external systems to automate ticket creation, significantly reducing manual effort.
Supported a custom Legal module by gathering requirements and implementing key features for business continuity.

IT Service ManagementIT Asset Management

Directorate of economics and statistics (des)

Assistant Software Engineer

Jan 2022 – Jun 2022 · 5 mos

Managed large-scale datasets in CSV and Excel formats; utilized Python and SQL to clean, process, and analyze data for statistical reporting.
Maintained and updated the Directorate’s official website built on the .NET framework, performing minor bug fixes and content updates.