SaiFuL RaJ

Operations Associate

Riyadh, Saudi Arabia8 yrs 9 mos experience

Key Highlights

  • Expert in enhancing guest satisfaction in hospitality.
  • Strong communication skills for effective service delivery.
  • Proven track record in food service operations.
Stackforce AI infers this person is a Hospitality Service Professional with a focus on Customer Experience.

Contact

Skills

Core Skills

Customer Service OperationsGuest SatisfactionCustomer Service

Other Skills

PresentationsTeamworkCustomer SupportHospitality ServiceService QualityService OperationsTake OrdersTime ManagementTeam SpiritFood & BeverageFood SafetyFood IndustryWritingCafeFOH

About

At Chocomelt Restaurants Company, our team prioritizes guest satisfaction, leveraging my expertise in communication to enhance the dining experience. With a solid educational foundation from Cumilla Polytechnic Institute in Electrical and Electronics Engineering, I apply systematic problem-solving to streamline service efficiency. 2. My journey in the hospitality industry is marked by a commitment to quality and continuous learning, reflected in my adeptness at food service operations from L'ETO caffe to Radisson Hotel Group. I am driven by the goal of exceeding customer expectations and fostering an environment of excellence and diversity.

Experience

8 yrs 9 mos
Total Experience
1 yr 5 mos
Average Tenure
9 mos
Current Experience

Cool inc

Head Waiter

Jul 2025Present · 9 mos · Riyadh, Saudi Arabia · Remote

PresentationsTeamworkCustomer ServiceGuest SatisfactionCustomer SupportHospitality Service+5

Gymkhana

Waiter

Jul 2025Jan 2026 · 6 mos · Riyadh, Riyadh, Saudi Arabia

Team SpiritFood & BeverageGuest SatisfactionService QualityFood SafetyFood Industry+17

Chotto matte

Waiter

Dec 2024Jun 2025 · 6 mos · Riyadh, Saudi Arabia

Team SpiritFood & BeverageGuest SatisfactionService QualityWritingCafe+15

Chocomelt restaurants company

2 roles

Food Server

Dec 2021Dec 2024 · 3 yrs

Customer Service OperationsGuest SatisfactionService QualityDifficult SituationsTime ManagementCafe+16

Captain

Dec 2021Dec 2024 · 3 yrs

L'eto caffe

Food Server

Apr 2021Nov 2021 · 7 mos · Dammam, Eastern, Saudi Arabia

Customer Service OperationsGuest SatisfactionService QualityDifficult SituationsTime ManagementCafe+16

Radisson hotel group

Food Service Worker

Apr 2019Apr 2021 · 2 yrs · Riyadh, Saudi Arabia

Customer Service OperationsGuest SatisfactionService QualityDifficult SituationsTime ManagementCafe+15

Braira hotels & resorts

Room Service Waiter

May 2017May 2019 · 2 yrs · Dammam, Eastern, Saudi Arabia

Customer Service OperationsGuest SatisfactionService QualityDifficult SituationsTime ManagementCafe+16

Education

Cumilla Polytechnic Institute

Associate's degree — Electrical and Electronics Engineering

Jul 2010Dec 2012

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