Colonel Razzaque Adil โ Program Manager
Career Snapshot (30-second version) Iโm an Operations & Logistics leader with 20+ years of experience in scaling teams & systems across Amazon, Indian Army, and United Nations. A Military veteran and a specialist in Supply Chain Analytics, Lean Six Sigma transformations, and AI-driven Digital operations, I focus on building resilient teams and supply chain solutions that continue to perform under disruption. ๐ท๐๐๐๐๐๐๐๐๐๐๐ ๐ฑ๐๐๐๐๐๐ (90-second read) From the battlefields to global business operations, my career has been defined by one constant: building resilient systems and mission-critical teams in the face of disruption. Today, I lead strategic programs across Amazonโs last-mile logistics network, where Iโve reduced egregious delivery defects by 6% worldwide, scaled productivity by 40% without extra cost, and built global capability hubs by integrating cross-functional teams. My work sits at the intersection of technology and executionโwhere customer promises are delivered, one package at a time. My foundation was built in uniform. Over two decades in the Indian Army, the National Security Guard, and the United Nations, I led operations in conflict zones and urban centers alike. Ensuring uninterrupted last-mile logistics to high-risk zones while driving cost reductions helped the frontline teams I led, earn the โBest Operational Unitโ award twice. Leading dispersed teams under fire taught me that clarity, agility, and trust are the bedrock of team performance -principles that continue to guide my approach towards large-scale, high-stakes operations. In 2021, the Ministry of Defence appointed me as the first Director of its flagship Veteran Healthcare program in New Delhi, with a โน250 million budget and a clientele of 900K+ veterans. Tasked with setting up a logistics capability hub for the program, I standardized operations across its seven sites, deployed digital solutions, and designed a COVID continuity plan, which was later scaled nationwide. An alumnus of IIM Lucknow and ISB Hyderabad, I now focus on shaping the future of operations and supply chain efficiency: systems that are lean, AI-driven, and built to thrive in uncertainty. Along the way, Iโve been honored with medals by the UN Force Commander and the Indian Army Chiefโbut the true reward has been building award-winning teams that have exceeded expectations. I remain passionate about creating value for customers, stakeholders, and society. If you share that visionโor face a challenge demanding resilience, transformation & optimizationโIโd be glad to connect.
Stackforce AI infers this person is a seasoned Operations and Logistics leader with expertise in supply chain analytics and AI-driven solutions.
Location: Bengaluru, Karnataka, India
Experience: 25 yrs 1 mo
Skills
- Program Management
- E-commerce
- People Management
- Team Management
- Project Management
- Strategy
- Logistics Management
- Cross-team Collaboration
Career Highlights
- 20+ years in Operations & Logistics leadership.
- Reduced delivery defects by 6% globally at Amazon.
- First Director of Veteran Healthcare program in India.
Work Experience
Amazon
Senior Program Manager - Last Mile Process Excellence (9 mos)
Senior Operations Manager - Repeat Defects Reduction (2 yrs 8 mos)
Ex-Servicemen Contributory Health Scheme (Ministry of Defense)
Program Director (1 yr)
Indian Army
Director of Operations (4 yrs 4 mos)
Team Leader - Operations Planning Officer -Deputy General Manager (16 yrs 4 mos)
United Nations Peacekeeping
TEAM LEADER (Special Operations) (1 yr 2 mos)
National Security Guard (NSG)
TEAM LEADER โ Special Operations (51 & 52 Special Action Group) (2 yrs 3 mos)
Education
Executive Business Management (Full Time at Indian Institute of Management, Lucknow
Leadership with AI (Executive Course) at Indian School of Business
Executive Programme at Indian Institute of Management, Lucknow
POST GRADUATE DIPLOMA in SENIOR LEVEL DEFENCE MANAGEMENT at ARMY WAR COLLEGE
PG Diploma - Intelligence Analysis & Management(PGDIAM) at Savitribai Phule Pune University
Higher National Diploma at Tata Institute of Social Sciences
Bachelor of Arts (BA) at Jawaharlal Nehru University
High School Diploma at Assam Rifles Public SChool
