Scott Staples

CEO

Atlanta, Georgia, United States31 yrs 7 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Doubled revenue and customer retention at First Advantage.
Led First Advantage's IPO in 2021.
Scaled Mindtree from zero to $1B in revenue.

Stackforce AI infers this person is a SaaS and HR Technology executive with a strong focus on growth and transformation.

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Skills

Core Skills

Growth StrategiesTechnology TransformationCustomer Engagement

Other Skills

Management ConsultingPre-salesConsultingEnterprise SoftwareIT StrategyIT OutsourcingSaaSIT ConsultingAgile Application DevelopmentAnalyticsAgile DevelopmentRevenue GrowthM&A StrategyBusiness DevelopmentCustomer Retention

About

CEO | Growth Entrepreneur | Tech-Driven Transformation Expert As CEO of First Advantage, I’ve led the company through a transformative journey - doubling revenue, increasing enterprise-level customer acquisition, improving customer retention from 91% to 97%, and executing the strategic acquisition of our largest competitor to position us towards $2B in revenue. My passion lies in scaling businesses through organic and inorganic growth strategies, verticalization, product differentiators, agile development, and consultative sales. Prior to First Advantage, I co-founded and scaled Mindtree from zero to $1B in global revenue, taking it public, and building a team of 26,000 Mindtree Minds around the world. I thrive at the intersection of technology, customer-centricity, and growth strategies.

Experience

First advantage

Chief Executive Officer @ First Advantage

Apr 2017 – Present · 9 yrs · Greater Atlanta Area

Chief Executive Officer at First Advantage, a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity, and verification solutions.
Key milestones since 2017 include:
Led the company through a full-scale business and technology transformation, doubling revenue organically prior to the Sterling acquisition.
Executed the strategic acquisition of our largest competitor, Sterling, doubling the size of the company again, and accelerating growth towards $2B in revenue.
Improved customer retention from 91% to 97% through modernization of the platforms, new user experience, new go-to-market strategies, hands-on customer engagement, and AI-driven service delivery.
Introduced deep vertical strategies across the organization, enabling specialized product strategies, solution engineering, and consultative sales.
Transformed product and technology operations from waterfall to agile development and DevOps, with distributed development pods in India, Europe, Mexico, and the U.S.
Launched First Advantage’s first mobile app and helped create our “digital first” strategy.
Spearheaded automation initiatives through RPA and APIs to enhance speed and increase margins.
Championed AI transformational initiatives across Customer Care, Data, Operations, XPT, and Sales.
Shifted company culture from inward-focused to customer-inspired, establishing advisory boards, executive sponsor programs, QBRs, and feedback loops.
Host the industry’s largest user conference with 500+ customers and partners.
Teach consultative selling best practices, elevating the company’s approach to customer acquisition and retention.
Led First Advantage’s IPO in 2021 (NASDAQ: FA).
Manage a public company Board and PE owner.