Akshay Ramakrishna

Co-Founder

Bengaluru, Karnataka, India12 yrs experience

Key Highlights

  • Over 11 years of diverse professional experience.
  • Expertise in strategic operations and business analysis.
  • Passionate about data-driven decision-making.
Stackforce AI infers this person is a strategic operations leader in the B2C SaaS industry.

Contact

Skills

Core Skills

Operations ManagementBusiness StrategyProject DeliverySalesforce.com

Other Skills

AnalyticsBusiness Intelligence (BI)Business Process ImprovementChange ManagementCustomer AcquisitionCustomer EngagementCustomer Journey MappingCustomer ServiceE-commerceFinancial PlanningGrowth StrategiesOperations ProcessesPerformance ManagementPresentationsProcess Management

About

With over 11 years of diverse professional experience and a deep-seated passion for strategic operations and business analysis, I am looking for roles which involve innovation, deep data analysis and data-driven decision-making. Throughout my career, I have demonstrated a knack for problem-solving and a commitment to driving organizational success. My experience spans various industries, where I have honed my strategic planning, process optimization, and team leadership skills. My recent focus has been on leveraging data-driven insights to inform decision-making and enhance operational efficiency. After a career break, I am eager to bring my expertise to innovative and forward-thinking companies. I aim to contribute to high-impact projects and collaborate with talented teams to foster growth and drive meaningful change. Key Skills: - Strategic Planning & Execution - Data Analysis & Business Intelligence - Process Improvement & Optimization - Operations, Program & Supply Chain Management - Cross-functional Collaboration - Change Management & Cost Optimization - Leadership & Team Management I am particularly drawn to roles that challenge me to think critically, innovate continuously, and lead with purpose. I look forward to connecting with professionals and organizations that share my enthusiasm for creating impactful solutions in a dynamic business environment.

Experience

Intervue.io

Building Intervue.io

Sep 2024Present · 1 yr 6 mos · Bengaluru, Karnataka, India · Hybrid

Rapido

Regional Head - Operations & Strategy

Aug 2022May 2024 · 1 yr 9 mos · Bengaluru, Karnataka, India

  • Led the bike taxi vertical for Bengaluru.
Customer Journey MappingOperations ManagementPresentationsBusiness Process ImprovementProgram ManagementBusiness Strategy+7

Park+

2 roles

City Manager

Promoted

Apr 2021Jun 2022 · 1 yr 2 mos

  • Led B2C Expansion and Growth for Bengaluru
Operations ManagementPresentationsBusiness Process ImprovementProgram ManagementBusiness StrategyProcess Management+4

Manager - B2C Operations

May 2020Apr 2021 · 11 mos

Operations ManagementBusiness StrategyProcess ManagementOperations ProcessesCustomer AcquisitionCustomer Service

Fuelbuddy

Associate Vice President - Operations

Oct 2019May 2020 · 7 mos · Bengaluru Area, India

Operations ManagementPresentationsProgram ManagementBusiness StrategyProcess ManagementGrowth Strategies+1

Tiny mart

2 roles

Head - Control Tower and Business Operations

Apr 2019Oct 2019 · 6 mos

  • Led the Control Tower and Business Operations team.
Operations ManagementPresentationsBusiness StrategyProcess ManagementOperations ProcessesChange Management+2

City Head - Bengaluru

Nov 2018Apr 2019 · 5 mos

Operations ManagementPresentationsBusiness StrategyProcess ManagementChange ManagementCustomer Service

Dunzo

2 roles

Senior Operations Manager

Jun 2016Nov 2018 · 2 yrs 5 mos

Operations ManagementPresentationsBusiness Process ImprovementBusiness StrategyProcess ManagementOperations Processes+3

Operations Manager

Dec 2015Jun 2016 · 6 mos

Operations ManagementPresentationsBusiness StrategyProcess ManagementOperations ProcessesCustomer Engagement+1

Societe generale global solution centre

2 roles

Senior Salesforce Developer

Dec 2014Dec 2015 · 1 yr

Project DeliverySalesforce.comChange ManagementSalesforce.com AdministrationCustomer Service

Salesforce Developer

Sep 2013Dec 2014 · 1 yr 3 mos

  • Development and Customisation of Visualforce Pages, Apex Classes and Triggers, Workflows, Validations and development of custom functionalities for ALD Automotive
Project DeliverySalesforce.comChange ManagementSalesforce.com AdministrationCustomer Service

Education

Sri Jayachamarajendra College Of Engineering

Bachelor of Engineering (B.E.) — Electronics and Communications Engineering

Jan 2009Jan 2013

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