May 2024 – Present · 2 yrs

• First point of contact for customers
• Completing Monthly Inventory counts of whole store
• Assisting customers with membership sign ups
• Part taking in promotions, products and supplements
• Training new employees joining the company
• Top 5 rank Pro shop sales

Jul 2023 – Nov 2023 · 4 mos

• Source, screen, and evaluate candidates through various channels, including job boards, social media, networking, and direct sourcing.
• Conduct thorough interviews to assess candidate qualifications, skills, and cultural fit.
• Manage the entire recruitment process, including coordinating interviews, conducting background checks, and extending offers of employment.
• Build and maintain a strong pipeline of qualified healthcare professionals for current and future openings.
• Maintain accurate and up-to-date candidate information in the applicant tracking system.
• Generate regular reports and metrics to track recruitment activities, progress, and effectiveness.
• Stay informed about industry trends, market conditions, and best practices in healthcare recruitment.
• Ensure a positive candidate experience throughout the recruitment process by providing timely communication, feedback, and updates.

Jan 2022 – Jan 2025 · 3 yrs · Plano, Texas, United States

• Developing and updating job descriptions and job specifications
• Performing job and task analysis to document job requirements and objectives
• Preparing recruitment materials and post jobs to appropriate job boards
• Sourcing and recruit candidates by using databases, social media etc.
• Screening candidates resumes and job applications
• Conducting interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assessing applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
• Acting as a point of contact and build influential candidate relationships during the selection process
• Excellent communication
• Strong decision-making skills

Apr 2021 – Nov 2021 · 7 mos · United States

Apr 2019 – Sep 2019 · 5 mos · United States

• Analyze, prepare, implement and verify the configuration and integration of a node, network and/or
• system.
• Perform scopes of work that could include differentscenarios of introduction, upgrade expansion,
• functionality and capacity.
• Preform implementation of the product configuration and integration work such as Node Migration,
• 4G LTE technology add and/or 5G NSB (New Site Build).
• Lead various market interface towards internal and external customers.
• E2E understanding of 3G/4G/5G networks.
• 5 years of experience of deployment RAN systems and testing.
• Identify and drive improvements in markets and address customer concerns in timely fashion.
• Engineering with analytical learning and problem-solvingskills to conduct Root Cause Analysis to
• drive improvements.
• Participate and drive innovation initiatives for continuous improvement in deployment ways of
• working.
• Basic understanding of ML/AI concepts and tools.
• Possessing internal personal skills for customer presentation and to deliver in high octane, fast paced
• delivery environment.
• KPI and RF performance understanding of RAN networks.

Apr 2018 – Nov 2018 · 7 mos · United States

• Migrate multiple sites while running pre checks successfully working with a filed tech on migrations.
• While also promoted to becoming a lead handling traffic reports for the following sites prior. Also
• received
• training as a project coordinator lead for the night shift to look through all sites that may have had
• problems such as alarms and traffic then reassigned them to leads for troubleshooting and also getting
• updates daily. Recently promoted to Auditing, to verify all sites had been migrated successfully with no
• alarms and current traffic.
• Key Accomplishments:
• Track and resolve issues identified during the testing process.
• Work with the software development team to correct software, performance, and usability issues.
• Recommend improvements to the integration tools based on the Integration team feedback.
• Create user documentation and methods and procedures for the integration software tools
• Provide training and support to the integration engineers who will be using the integration tools.
• Thorough knowledge of Ne Tact environment & tools and LTE eNodeB equipment configurations.
• Experience with creation of methods of procedures for integration tools and integration activities
• Provide 24*5 L1 support on RAN network elements and Perform L1 Health Checks and rectify
• any issues found.
• Overall responsibility for RAN network element technical issue handling. Perform problem
• analysis on RSSI/VSWR and clearing alarm and troubleshooting UMTS, LTE. Like (TMAs, RETs,
• Configuration, etc)
• Provide RSSI and VSWR troubleshooting providing support and guidance to tower crews.
• UMTS/LTE parameter auditing, changes/new features (CIQ/Scripts, integration & troubleshooting,
• site )
• ANR activation, Tier 1 Neighbor relation creation/deletion
• RET configuration/definition and Troubleshooting on Antennas

Oct 2017 – Apr 2018 · 6 mos · United States

• Work side by side with field engineers to successfully migrate Alcatel-Lucent 9926 baseband unit over
• to Nokia FSM4 Airscale baseband unit and to integrate new Airscale baseband unit into current 4G LTE
• network. Responsible for monitoring customer equipment in an LTE based wireless telecommunications
• network and work with a team of 80+ engineers as well as assist field engineers with opening trouble
• tickets in response to alarms and troubleshooting using NFM/NSP/SAM5620 and BTS Site Manager Tool.
• Key Accomplishments:
• Ensure base stations are operational (links are up, alarms clear, etc., sites ready for RF teams,
• and live traffic)
• Execute procedures and use proprietary software tools to support on time RAN delivery
• Provide operations support to the RF teams in their optimization activities by creating and executing
• work orders to make parameter changes when needed.
• Escalate quality issues to improve products and services delivered to the customer
• Develop written technical documentation such as Method or Procedure (MOP) for Field
• Technicians to use
• Use network protocols, networking software and hardware to correct system faults
• Work with routers and switches, Ethernet switching, IP forwarding, class of service and services,
• firewall and access control, server load balancing as well as routing and switching protocols
• Exercise strong analytical skills to debug, troubleshoot and isolate complex problems
• Provide integration and migration Airscale BBU training to new hires
• Perform new carrier ads at the request of customer.

Dec 2016 – Sep 2017 · 9 mos · United States

• Worked in a fast-paced 24/7 call center environment. Analyze, troubleshoot and resolve technical
• issues for internet or data installation and connection issues. Remotely configure and troubleshoot
• client's
• equipment. Sold additional services and utilized multiple computers and databases to record the result
• of
• client interactions. Also walk the floor as a subject matter expert to physically assist trainees with more
• complex issues. Key Accomplishments:
• Provide client support and technical issue resolution via E-Mail, phone and other electronic
• medium.
• Configure client's equipment to connect to the Internet via modem/DSL Router.
• Configure, troubleshoot and test TCP/IP configurations on client's machine.
• Configure software to connect to Internet application servers.
• Provide training to clients in the use of system and applications as related to Internet.
• Obtain general understanding of OS and application operations related to company offered
• services.
• Identify and correct or advise, on operational issues in client computer systems.
• Answer incoming inquiries, respond to customer questions and solves problems according to
• standardized procedures while maintaining a courteous manner.
• Ask effective questions and gather information to determine source of problems and customer
• needs.
• Log on/off customer care system and access account files.
• Enter alpha and numeric data via computer keyboard into an automated system accurately.
• Accurately captures all customer and issue related information in the proper database.
• Lead customers through documented process of fixing their software, hardware, or network
• problems