Dec 2025 – Present · 4 mos

Mar 2025 – Dec 2025 · 9 mos

• Leading a 7-person OTC team supporting the German market, with responsibility for cash applications, collections, and deductions processes.
• Consistently delivering top-tier OTC performance results across the EMEA region.
• Setting clear goals, organizing daily operations, and motivating team members to drive efficiency and engagement.
• Driving and coordinating multiple process improvement projects (4+) to enhance accuracy, reduce delays, and increase automation. Implemented automation solutions generating cost savings equivalent to approximately 2 FTEs (~$8,000/month).
• Managing GL account reconciliations and reclassifications during period-end close, ensuring financial accuracy and compliance.
• Preparing and analyzing a wide range of AR reports (KPI, aging, bad debt, DSO), monitoring credit limits, and regularly reporting AR financial status to stakeholders.

Sep 2023 – Mar 2025 · 1 yr 6 mos

• Coordinated AR collection team on daily activities,
• analyze of accounting databases including cashflow, deductions and collections,
• coordinated period end close activities including bad debt, KPIs, Aging, DSO reports,
• collaborated with maqnagement to identify and prioritize new process improvements,
• effectively communicated with clients about payment needs and kept updated,
• detailed and accurate ledgers,
• managed user accounts, permissions and daily ERP knowledge support for other
• employees,
• resolved accounts with late or skipped payments by contacting account holders or
• delegating to accounts receivable clerks.

Jun 2022 – Sep 2023 · 1 yr 3 mos

• Cooperated with senior leaders to create operating budgets and initiate
• financial planning,
• Collaborated with team to define business requirements for organizational
• processes, achieve productivity standards and adhere to accuracy
• standards,
• Reviewed accounts on weekly basis to assess aging and pursue collection
• of funds,
• Gathered, evaluated and summarized account data in detailed financial
• reports,
• Effectively communicated with clients about payment needs and kept
• updated, detailed and accurate ledgers,
• Prepared and mailed invoices to customers, processed payments and
• documented account updates.