Stacey Johnston — Operations Associate
The work I care about most sits where strategy, operations, and people intersect. I am drawn to complex problems that require bringing structure to ambiguity, aligning teams around clear priorities, and turning good ideas into disciplined execution. My approach combines strategic thinking with strong emotional intelligence, which allows me to build trust quickly, navigate change thoughtfully, and keep teams focused on outcomes that matter. I naturally challenge legacy processes, ask hard questions, and push for continuous improvement. At the same time, I believe sustainable results come from respecting the human side of the work. The best operating environments are ones where people have clarity, leaders stay connected to reality on the ground, and teams feel ownership over the outcomes they are driving. I do my best work close to leadership and the center of the business, helping translate vision into priorities, connecting teams that need to move together, and creating the operating rhythm that allows organizations to scale without losing focus. At the core of my leadership philosophy is a simple belief: when people, process, and purpose are aligned, teams can move faster, make better decisions, and create meaningful impact for the customers they serve.
Stackforce AI infers this person is a SaaS Operations Leader with a focus on Healthcare and Business Transformation.
Location: Toronto, Ontario, Canada
Experience: 5 yrs 2 mos
Skills
- Business Process Improvement
- Operations Management
- Business Transformation
- Sales Enablement
- Healthcare Management
Career Highlights
- Expert in aligning teams for operational excellence.
- Proven track record in business transformation.
- Strong emotional intelligence enhances team performance.
Work Experience
Lightspeed Commerce
Manager, Business Performance Optimization (Hospitality & Retail) (1 yr 5 mos)
Business Performance Enhancement Manager (8 mos)
Performance and Enablement Manager (10 mos)
GTM Capital Account Manager (6 mos)
Cold Start
Operations Manager (11 mos)
EHN Canada
Team Lead, Intensive Outpatient Admissions (5 mos)
Team Lead, Inpatient Admissions (7 mos)
Admissions Counsellor (9 mos)
Service Inspired Restaurants (SIR Corp.)
General Manager (9 mos)
The Firkin Group of Pubs
General Manager (3 yrs 7 mos)
Education
Project Management at University of Toronto School of Continuing Studies
Certified Make-Up Artist at Make-up Designory