Oct 2022 – Nov 2025 · 3 yrs 1 mo

Apr 2021 – Jan 2023 · 1 yr 9 mos

Mar 2019 – May 2021 · 2 yrs 2 mos

• We are a global digital solutions firm that enables our clients to acquire and engage customers through cutting edge interactive solutions. We also partner with leading-edge technology providers to deliver a broad spectrum of digital solutions to our clients.
At eDynamic, we focus on providing a complete range of digital solutions to meet your business needs. We support our clients throughout the entire digital life-cycle – from strategy to execution – across numerous target areas including: Web & Enterprise Content Management Demand Generation Web Strategy & Consulting Web Design & User Experience, eCommerce, Mobility and integration of these channels. 
Focused Areas- Sitecore, Eloqua, Ektron, SharePoint, CRM and its integration.
• I manage a highly enthusiastic team responsible for lead generation & data mining.

Apr 2017 – Feb 2019 · 1 yr 10 mos · Gurgaon, India

• Act as the point of contact for clients for digital management matters
• Build strong, long-term client relationships and maintain frequent contact
• Set digital strategies for assigned customers, considering their specific requirements
• Address client queries effectively and in a timely manner
• Present social media strategies to clients
• Report on web performance metrics
• Analyze digital campaigns success
• Stay up-to-date with digital technology trends
• Proven work experience as a Digital account manager
• Hands on experience with SEO/SEM and CRM software
• Experience implementing and optimizing Google Adwords campaigns
• In-depth understanding of online marketing tools and social media platforms
• Experience with customer service and account management
• Assist in effective and efficient cross-functional interaction within the agency to deliver client success
• Prioritize and manage clients’ expectations
• Have a full understanding of clients’ needs and business objectives
• Develop relationships with key influencers within clients’ companies.
• Assist in the planning and oversight of Digital Campaigns
• Have a strong understanding of SEO, PPC, SEM, Video, Social etc.
• Participate in client meetings, presentations and communications
• Analyse campaign results and carrying out optimisation if needed
• Compile reports as required

Mar 2016 – Feb 2017 · 11 mos · Faridabad Area, India

• 1)Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• 2)Understanding customer needs and requirements
• 3)Qualifying the opportunities for further development and closure
• 4) Schedule web-meetings with the clients for the demonstrations on marketing agenda.
• 5) Documentation on Sales-force.
• 6) Devising the complete marketing plan for clients.
• 7) Qualify and Generate Leads from all channels.
• 8) Research and identify client needs.
• 10)Acquire all communication details and setup appointment for webinar with prospective clients.
• 11) Host webinars and demonstrate products/services. Pitch them for closure. Send Business Proposals and invoices.
• 12) Follow up with them using emails and phone calls. Close sales.
• 13) Ensuring smooth client hand-off to delivery team.
• 14) Retention of existing client.
• 15) Upsell and cross sell to existing clients

Mar 2015 – Feb 2016 · 11 mos · Gurgaon, India

Feb 2011 – Jun 2014 · 3 yrs 4 mos · Kolkata, West Bengal, India