Ian Tickle — CEO
I am a global revenue leader with deep experience scaling SaaS companies through periods of growth and strategic transformation. As Chief Revenue Officer at Freshworks, I lead the global revenue organisation across sales, customer success, support, and strategic partnerships. My focus is on building durable ARR growth through disciplined go-to-market execution, enterprise expansion, and the adoption of AI-powered customer and employee experience platforms. Across my career I have worked closely with CEOs, boards, and executive leadership teams to scale international operations, transform go-to-market models, and build high-performance commercial organisations. This has included rebuilding regional businesses, expanding enterprise market presence, and aligning product, marketing, and field execution to deliver sustainable growth. I am particularly interested in the evolving intersection of AI, service operations platforms, and modern SaaS go-to-market models, and how companies can simplify complex enterprise technology while delivering meaningful business outcomes for customers.
Stackforce AI infers this person is a SaaS revenue leader with expertise in AI-driven customer solutions.
Experience: 38 yrs 3 mos
Skills
- Revenue Growth
- Go-to-market Strategy
- Ai
- Customer Success
Career Highlights
- Expert in scaling SaaS companies through strategic transformation.
- Proven track record in driving durable ARR growth.
- Strong leadership in aligning product and marketing for growth.
Work Experience
Freshworks
Chief Revenue Officer (1 mo)
Chief of Global Field Operations at Freshworks (11 mos)
SVP & General Manager, International (8 mos)
Matillion
Executive Vice President, International (1 yr 2 mos)
Domo, Inc.
President, Revenue & Field Operations at Domo, Inc. (11 mos)
Chief Revenue Officer & General Manager (2 yrs 7 mos)
SVP & GM EMEA (3 yrs 5 mos)
Oracle
VP EMEA, SaaS Solutions (4 yrs 2 mos)
RightNow
VP EMEA (1 yr 7 mos)
Adobe Systems
Sales Director EMEA. Omniture Business Unit at Adobe Systems (1 yr 1 mo)
Omniture
General Manager, UK/I/SA (2 yrs 4 mos)
WebTrends
Director of Sales, Northern Europe (4 yrs 3 mos)
Tripwire
Regional Sales Manager (2 yrs)
Tumbleweed
Territory Manager (2 yrs 9 mos)
WallData
Pre Sales Manager (5 yrs 4 mos)
National Westminster Bank
Business Analyst (5 yrs 7 mos)
Education
Board of Directors Progam at Henley Business School
Global Business Consortium at London Business School
at Purley High School Boys