Apr 2025 – Dec 2025 · 8 mos · On-site

• Manage end-to-end client communication across all verticals, including Servd Goa,
• Servd Bengaluru, MumbaiFoodie, Servd Delhi, and LetsFigrr, ensuring timely, clear,
• and professional interactions.
• Translate client briefs into actionable internal tasks across content, design, and
• video teams, ensuring alignment with brand expectations and campaign
• objectives.
• Coordinate project timelines, share regular progress updates, and follow up on
• deliverables to ensure smooth execution and on-time delivery.
• Accurately track client feedback and revisions, ensuring all inputs are clearly
• documented and implemented by the respective teams.
• Proactively identify and flag potential blockers, delays, or issues to the account
• lead or servicing manager to avoid disruptions.
• Compile performance reports and gather insights to support internal reviews and
• client presentations.
• Stay informed about client industries, brand guidelines, and competitors to add
• contextual value and strategic input across campaigns.
• Maintained an accurate record of existing and prospective clients.
• Conducted in-depth market research to inform clients of emerging trends and
• opportunities for growth.
• Analysed client feedback to identify areas for improvement, driving continuous
• service enhancement.

Jun 2024 – Apr 2025 · 10 mos · On-site

• Created engaging photo and video content tailored to each brand's voice and
• audience.
• Developed and implemented content strategies for social media platforms across
• three verticals: MumbaiFoodie, LetsFigrr and Garram.
• Executed paid and editorial content collaborations with brands, ensuring alignment
• with campaign objectives.
• Stayed updated on digital trends and audience insights to craft relevant and high-
• performing content.
• Tracked content performance metrics and optimized creatives based on data-driven
• analysis to boost engagement and reach.

Mar 2024 – Jun 2024 · 3 mos · Mumbai, Maharashtra, India · Hybrid

• Created engaging photo and video content tailored to each brand's tone, target
• audience, and marketing goals.
• Developed and executed content strategies across multiple social media platforms
• to drive engagement and brand growth.
• Managed paid and editorial collaborations with brands, ensuring timely delivery and
• alignment with campaign objectives.
• Led client servicing and communication, ensuring briefs were translated into
• actionable creative plans and deliverables
• Locked and negotiated business deals for clients, helping them expand their brand
• presence through strategic partnerships.
• Monitored trends, audience insights, and performance data to optimize content
• and improve social media performance.

Apr 2023 – Mar 2024 · 11 mos · Mumbai, Maharashtra, India · On-site

• Managed client relationships and ensured effective day-to-day communication
• across campaigns and partnerships.
• Secure impactful brand collaborations and closed new business deals to drive revenue and platform growth.
• revenue and platform growth.
• Developed strategic plans to enhance client visibility and achieve campaign
• objectives across social platforms.
• Coordinated with internal content and production teams to deliver high-quality
• branded content aligned with client expectations.
• Oversaw end-to-end execution of paid partnerships, from pitch to post, ensuring
• timely delivery and performance tracking.

Dec 2022 – Apr 2023 · 4 mos · Mumbai, Maharashtra, India

• Developed and implemented targeted lead generation strategies to attract clients
• seeking unique vacation rentals.
• Built strong relationships with travel agents, event planners, and industry partners
• to drive bookings and business growth.
• Conducted research and outreach to proactively identify and qualify new leads.
• Managed a comprehensive inventory of villas and camps, ensuring listings were
• accurate, up-to-date, and visually appealing.
• Oversaw property photography and collaborated with property owners to ensure
• competitive pricing and availability.
• Handled the end-to-end booking process, from inquiry to confirmation, while providing exceptional customer service.
• Addressed client concerns professionally and cultivated long term relationships to
• encourage repeat business.

Oct 2022 – Dec 2022 · 2 mos · Mumbai, Maharashtra, India · On-site

• Managed small and large scale events, conferences and seminars.
• Maintained close communication with clients and sought solutions for problems,
• achieving event goals and mitigating service issues.
• Planned, organised and executed promotional events.
• Negotiated costs with suppliers to maximise event budget.
• Analysed post-event feedback, identifying areas for improvement, to elevate
• future event quality and satisfaction.
• Additonally handled Social Media handles for Company's Flagship Events.

Mar 2022 – Jun 2022 · 3 mos · Mumbai, Maharashtra, India · On-site

• Assisted in developing and executing lead generation strategies to reach potential
• clients for vacation rentals.
• Conducted market research to identify and qualify prospective leads.
• Helped maintain and update a detailed inventory of rental villas and camps,
• ensuring accurate property listings.
• Liaised with property owners to gather information on pricing, availability, and
• offerings
• Assisted in managing the booking process, responding to client inquiries, and
• providing timely customer support.