Jan 2025 – Jun 2025 · 5 mos · München, Bayern, Deutschland

Apr 2023 – Dec 2024 · 1 yr 8 mos

• Partner Development management and portfolio oversight
• Development and implementation of strategic business and marketing plans for profitable market growth
• Support and development of the existing strategic partner network
• Facilitation and consultation during QBR meetings to enhance business objectives
• Alignment of channel activities and active participation in customer projects in collaboration with cross-functional teams
• Identification and development of new projects / pipelines
• Evaluation and streamlining of operational workflows to maximize productivity and cost-effectiveness
• Conducting field visits to Bechtle branches in the DACH Region to strengthen relationships and train sales teams
• Representation of the company at networking events and other industry-related gatherings to foster relationships and promote business objectives

Sep 2022 – Mar 2023 · 6 mos

• Systemhouse Munich/Regensburg
• Customer Relationship Management with a focus on upselling to key
• accounts
• ▪ Coordination of project activities and timelines
• ▪ Implementation of strategies for customer retention and effective
• management of complaint resolution
• ▪ Development of customer engagement plans and loyalty programs
• ▪ Analysis of customer feedback and market trends to improve service
• offerings
• ▪ Ensuring adherence to KPIs and maintaining data hygiene

Sep 2020 – Aug 2022 · 1 yr 11 mos · Metropolregion München

• Reporting and analysis of top key accounts
• Project leadership for sales growth programs (sales data evaluation, cost analysis, budget planning, forecasting, implementation and technical support, communication)
• Customer retention and acquisition support by means of adequate launch, promotional and customer recovery activities
• Social Media management
• Customer Support for national and international Key accounts
• Lean Management, digitization, optimization of automation

May 2019 – Aug 2020 · 1 yr 3 mos · München, Bayern, Deutschland

• Coordination of internal sales activities B2B (customer onboarding, proposal creation, data maintenance, price negotiation, credit insurance etc.)
• quotation tracking, customer acquisition, lead generation
• order processing (in coordination with customer, producer, and internal department)
• event organization
• business development (process development, tool testing, error documentation)
• trainee supervision

Sep 2014 – Oct 2017 · 3 yrs 1 mo · München, Bayern, Deutschland

• Sales growth programs POS
• Cooperation and communication with multiple luxury brand companies
• Visual merchandising
• Purchasing and demand planning of goods
• Trainee coaching
• Store supervision
• E-commerce and online shop management