Raman Chadha

Co-Founder

Singapore, Singapore19 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led high-performing teams delivering significant revenue impact.
  • Expert in digital solutioning and customer experience.
  • Extensive experience in strategy and operations across regions.
Stackforce AI infers this person is a SaaS and Consulting expert with a strong focus on digital transformation and operational excellence.

Contact

LinkedIn

Skills

Core Skills

Strategy And OperationsDigital SolutioningCustomer ExperienceSales StrategyBusiness OperationsProduct StrategyGo-to-marketConsultingProject Management

Other Skills

Change managementCustomer segmentationConsultative salesDigital excellenceMedia solutioningOperational rigorBusiness strategySales operationsCross-functional collaborationGo-to-market strategySales enablementDigital transformationOnline marketingOperational improvementStrategy

About

A Seasoned Leader Driving Impact and Execution Across Diverse Business Domains With over 17 years of global experience, I bring a proven track record of success in digital solutioning, global operations, customer experience and consulting. My expertise lies in leading global teams and solving complex customer challenges while fostering psychologically safe and trust-entrenched high-performance teams. Currently, as Country Head for Google Ads (gTech), I lead a team responsible for consultative sales, developing media strategy & solutions, and delivering exceptional experience to Google's largest clients. My leadership has been instrumental in driving growth and global best customer experience Key accomplishments include: - Growing and leading a high-performing teams of digital media experts delivering $X00 per quarter of revenue impact - Holding leadership positions at McKinsey as an Engagement Manager and as Head of Sales Strategy & Business Operations (India and South East Asia) at Google - Serving as an active angel investor and participating in various angel networks, supporting innovation and fostering the growth of promising ventures

Experience

Desible.ai

Angel Investor

Mar 2025 – Present · 1 yr 1 mo · Gurugram, Haryana, India

  • Recently got introduced to an incredible team building Desible. Played a small part in the their seed round. Super excited about what they are building but more so the grounded-ness of the founders and their focus on frugal execution. Super proud.
  • Desible AI builds enterprise-grade voice agents for large-scale outbound & inbound sales, service, and collections. With multilingual capabilities, low-latency conversations, our platform replaces manual calling with compliant, reliable, and scalable Voice AI that delivers measurable business outcomes.

Google

4 roles

APAC Head: Strategy and Operation

Promoted

Feb 2025 – Present · 1 yr 2 mos

  • Change management
  • Strategy and operations
  • Customer segmentation
Change managementStrategy and operationsCustomer segmentation

Country Head Digital Solutioning and Customer Experience

May 2019 – Feb 2025 · 5 yrs 9 mos

  • India Head for Digital Solutioning, Solution Sales, Client Experience and Media Operations for the largest clients in India
  • Enabling client success through consultative sales, digital excellence, media solutioning, operational rigor, etc.
  • Built a 30+ member team grounds up and today deliver $X00 M of incremental revenue impact per quarter
Consultative salesDigital excellenceMedia solutioningOperational rigorDigital solutioningCustomer experience

Head of South East Asia Regional Sales Strategy and Operations

Promoted

Jun 2018 – May 2019 · 11 mos

  • Head of Strategy and Business Operations for Google SEA, covering 7 key markets and $XX B revenue. COO role viz. partnering with the regional VP to drive business strategy and operational rigor.
  • As a member of the cross-functional South-East-Asia Leadership Team, I overview the strategy and business operations of the high growth Google Ads Business across the region, including new Products deployment and activation, Go-To-Market strategies, Sales Operations and effectiveness, customer experience, Advertising agencies and Product Innovation
  • As head of strategy, responsible for driving growth strategy by identifying key revenue unlocks, product opportunities, strategic client partnerships and cross-functional collaboration projects. As sales operations head, responsible for driving sales momentum and rigor by reviewing and tracking regional sales performance.
  • Co-led several cross-functional projects for Google focused on internet ecosystem enablement, strategic partnerships, resourcing and investment strategy and product development.
Business strategySales operationsCross-functional collaborationSales strategyBusiness operations

Lead - Product Strategy, Go-to-Market and Operations

Dec 2016 – Sep 2018 · 1 yr 9 mos

  • Lead the business strategy, GTM and operations for Google's Ad product (Search, YouTube, Apps)
  • Responsible for strategy, GTM and operations for several Ad Product launches with $Xxx M upside
  • Ideate market product needs, build BRDs, liaise with global product leads for product prioritization and development
  • Lead the go-to-market for Ad Product monetization (client identification, pitch narrative, etc.), sales enablement (sales incentive) and operationalization
Business strategyGo-to-market strategySales enablementProduct strategyGo-to-market

Cricheroes

Angel Investor

May 2024 – Present · 1 yr 11 mos

Niro

Angel Investor

Mar 2023 – Present · 3 yrs 1 mo

  • Series A

Tartanhq

Angel Investor

Mar 2022 – Present · 4 yrs 1 mo

  • Pre series-A

Revamp moto

Angel Investor

Apr 2021 – Present · 5 yrs

Blusmart

Private Investor

May 2020 – Present · 5 yrs 11 mos

  • Direct cap table and Series A1

Cardekho

Business Head and Chief of Staff

Jan 2016 – Dec 2016 · 11 mos · Gurgaon

  • Business head for Car Services and Bikes business. Built a 30+ team grounds up and scaled the business pan India. On boarded XX bike dealerships onto the BikeDekho platform and enabled digital transformation (website, lead generation, online marketing, SEO/SEM).
  • Setup the sales and business operations team and scaled to $X M run-rate. Partnered with several OEMs on driving sales, lead-flow and management through online channel.
Digital transformationSales operationsOnline marketingBusiness operationsSales strategy

Mckinsey & company

Engagement Manager

Jul 2012 – Mar 2016 · 3 yrs 8 mos · Gurgaon · On-site

  • Led individual consulting teams on strategy and operational improvement projects at top 100 as well as emerging market companies across India, Singapore, UAE, etc.
  • Worked very closely with CEO/COO on implementing change management / operational transformational initiatives across organizations
  • Primary focus was on technology, services, energy and auto industries across strategy, operations excellence, competitive strategy, marketing and merger management functions
  • Projects included:
  • Growth strategy, organization transformation & performance improvement at a top Indian energy company
  • Business diversification strategy and roadmap for an India IT-major
  • Led the growth effort for B2B sales at a major Energy group and operationalized 3X industry growth aspiration over 5 years
Change managementOperational improvementStrategyConsulting

Bechtel corporation

Project Manager Sales Operations

Aug 2005 – Mar 2011 · 5 yrs 7 mos · Houston, Texas Area

  • Extensive Sales and project management experience working with Top 10 global energy clients
  • Responsible for sales and project execution for large capital expenditure (US$ 100M+) projects
  • Global experience: projects across Canada, USA, Australia, and Africa leading large teams (on-shore + off-shore)
  • Professional Engineer in the State of Texas
Sales and project managementGlobal operationsProject management

Education

INSEAD

Future Senior Leader Programme

Jun 2023 – Jun 2023

Indian Institute of Technology, Kanpur

B Tech — Mechanical Engineering

Indian School of Business

Master of Business Administration (MBA)

Texas A&M University

MS — Mechanical Engineering

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