Supreet Kumar ★

Operations Associate

Bengaluru, Karnataka, India14 yrs 1 mo experience

Highly StableAI Enabled

Key Highlights

Established India Design Studio at IBM.
Led design teams across Kenya and India.
Expert in user-centered design methodologies.

Stackforce AI infers this person is a Design Leader in Technology and E-commerce sectors.

Contact

Skills

Core Skills

DesignLeadership

Other Skills

MockupsTeam LeadershipResearchQuantitative ResearchResource AllocationFigmaDesign SystemsUser Interface DesignDesign ThinkingTeam ManagementUser ResearchUsability TestingDigital StrategyUser ExperienceAgile Methodology

About

Design leader with 15+ years of experience building and scaling design functions across global technology organizations. At IBM, I helped establish the India Design Studio from the ground up, driving design culture adoption across IBM Cloud India. My work spanned studio setup, capability building, and cross-functional integration, enabling product teams to deliver user-first outcomes at scale. In recent past, I was heading a competent design team, in Kenya and India, tackling the “charcoal curse” — an effort to create sustainable, technology-driven alternatives for low-income nations. Professional experience across Product and Service companies, gained via working across multiple geographical locations. Have exposure to #telecom, #media, #banking, #e-commerce, #retail, #B2C, #B2B. I hold a Masters in Design and Bachelors in Engineering degrees. I also hold industry recognised certifications in CUA and CXA. #sustainability #carboncredits #internetofthings #HCD #fintech #logistics #climatetech

Experience

14 yrs 1 mo

Total Experience

1 yr 9 mos

Average Tenure

4 mos

Current Experience

Cvent

Manager

Jan 2026 – Present · 4 mos

Ibm

Senior Design Manager

Jan 2024 – Jan 2025 · 1 yr

Koko networks

Head of Product Design

Apr 2021 – Sep 2024 · 3 yrs 5 mos

· Part of the Leadership team.
· Managing a team of talented designers in Kenya and India.
· Building Design System.
· Establishing a culture of Research and Feedback based solution design and development.
· Adoption of design methodologies in a tech-heavy environment.
· Cross-functional collaboration and mentorship.

MockupsTeam LeadershipResearchQuantitative ResearchDesignResource Allocation+6

Zensar technologies

2 roles

Design Practice Head

Promoted

May 2019 – Apr 2021 · 1 yr 11 mos

Wearing multiple hats: Consulting, Solutioning, Mentoring, Resourcing.
Kickstarting Delivery and Design Team onboarding.

MockupsTeam LeadershipResearchQuantitative ResearchDesignResource Allocation+5

User Experience Design - Lead

Dec 2016 – May 2019 · 2 yrs 5 mos

Active contribution to digital transformation activities at Nedbank (Zensar's client in South Africa)
· Customer Experience Analysis at various touch points.
· User Research / Usability Testing.
· Digital strategy to enable omni-channel success (with emphasis on qualitative and quantitative data)
· Mockups, Interactive prototypes

MockupsTeam LeadershipResearchQuantitative ResearchDesignResource Allocation+5

Ajio.com

Manager - User Experience

Dec 2015 – Dec 2016 · 1 yr · Bengaluru Area, India

· Part of the launch team for AJIO.com website (Desktop+Mobile) and App (iOS+Android).
· Improvement of digital footprints, based on feedbacks and metrics from various channels
(such as GA, Customer Care, Usability Testing sessions,App reviews etc)
· Evangelised Research and Feedback based decision making culture.
· Alignment of 'design' to the freshly adopted Agile methodology across organisation.
· Enriched User-Experience of digital footprints across various platforms.
· Promoted institutionalisation of UX.

MockupsTeam LeadershipResearchQuantitative ResearchDesignLeadership+2

Pubmatic

Interaction Designer

May 2015 – Nov 2015 · 6 mos · Pune Area, India

· Co-ordination among Product-Tech-Marketing teams for optimum product features and user-journeys.
· Rapid prototyping for efficient feedback loops.
· Spearheaded User-Research for qualitative and quantitative feedbacks.
· Design representative in respective squad(s), adhering to Agile Methodology.

MockupsResearchQuantitative ResearchDesignUser Interface Design

Prime focus technologies

Lead - User Experience

Feb 2014 – Apr 2015 · 1 yr 2 mos · Mumbai Area, India

Responsible for the UX maturity of proprietary business products.
Co-ordination among Product-Tech-Marketing teams.
Acting as a liaison between US and India teams.
Interaction with clients for requirements and feature enhancements.
Leading the evolution of a unified platform for the gamut of in-house products.

MockupsTeam LeadershipResearchQuantitative ResearchDesignUser Interface Design

Human factors international

Senior User-Experience Specialist

Nov 2011 – Feb 2014 · 2 yrs 3 mos · Mumbai

Exposure to globally distributed teams/cultures/projects.
Hands-on experience of typical UX activities i.e stakeholder interviews, data-gathering/ user research, wire framing, prototyping, usability testing, mockups, etc.
Exposure to Banking and Telecom sectors.
Experience of working onsite in South Africa.

MockupsResearchQuantitative ResearchDesignUser Interface Design

Jpmorgan chase

Internship

Feb 2011 – Aug 2011 · 6 mos · Mumbai

In the early days of iPhone 3, successfully accomplished the task to squeeze a proprietary finance application, natively build for desktop usage, to a much smaller glass size of a phone. The complete design process lifecycle was followed in an era when ‘UX’ as a buzzword, was still catching up.

MockupsResearchDesignUser Interface Design