Oct 2023 – Present · 2 yrs 6 mos · Atlanta Metropolitan Area

• Join hosts Leigh, Jamie, and Ashley in the staff meeting you actually WANT to attend. We have a full agenda and stick to your hard stop.
• Your HR Besties are here to celebrate your good days, relate on your tough days, and shout from the rooftops that being human at work matters. Pull up a seat to our table - you’re always invited to sit with us.

Oct 2023 – Dec 2023 · 2 mos · Brentwood, Tennessee, United States · Hybrid

Sep 2020 – Present · 5 yrs 7 mos

• Creator of meme pages @humorous_resources, @millennial_misery, @parody_parenting, and @the_chiefmemeofficer with over 4 million followers combined.

Mar 2019 – Mar 2022 · 3 yrs · Murfreesboro, TN

• Human Resource Manager – Act as sole human resources professional for federally qualified health center with four locations across Rutherford and Bedford Counties. Responsible for 100+ employees HR needs.
• Recruiting – Determine company need. Source candidates via Indeed, LinkedIn, etc. Coordinated hiring process: prescreening applicants, making recommendations to hiring manager, extend offer, complete background check, drug screen and reference checks.
• Credentialing – Complete credentialing for newly hired providers. Verify licensure, education, board certification, references, and delineation of privileges.
• Employee Relations – Complete investigations as needed. Provide counseling, recommend disciplinary action per company polices. Review company policies annually and update as needed.
• Compensation – Conduct annual compensation comparisons for the market. Present changes of salary table to the board for approval. Research salary for new positions.
• Safety – Safety committee Chair. Hold quarterly meetings with safety committee to promote health and safety of our employees following OSHA/TOSHA standards.
• Leave Administration - Maintain compliance with federal (FMLA) and state leave of absence laws and company policies. Provide employees with proper paperwork. Ensure paperwork by physician is completed properly. Closely monitor leaves in regard to return to work date, restrictions and benefit premium payments. Determine if reasonable accommodation is necessary and provide accommodations per guidelines.
• General HR Duties – Facilitated New Hire Orientation. Create and edit job descriptions as needed. Track turnover quarterly. Plan employee engagement events throughout the year. Prepare quarterly HR metrics for Executive Team and Board members.

Nov 2018 – Mar 2019 · 4 mos · Murfreesboro, TN

• HR Business Partner –Sole Human Resources professional for leader in portable storage industry for over 20 years with over 760 locations in North America.
• Payroll Administration – Processed weekly payroll for 100+ employees in three different states. Process benefits deductions, garnishments and employee changes. Deposited and filed weekly, quarterly and annual payroll taxes. Prepared W2s for and other year end tax forms for three companies.
• Benefit Administration – Conducted monthly benefit reconciliation of carrier invoices. Entered new employees into benefits portal and ensure enrollment is completed timely. Ensure timely enrollment during a qualifying event.
• Leave Administration & ADA - Maintained compliance with federal and state leave of absence laws and company policies. Closely monitor leaves in regard to return to work date, restrictions and benefit premium payments. Determine if reasonable accommodation is necessary and provide accommodations per guidelines.
• Workers’ Compensation & OSHA - Maintained Workers’ Compensation log. Completed annual OSHA 300A log.

Feb 2014 – Oct 2018 · 4 yrs 8 mos · Brentwood, TN

• Human Resources Specialist – Served as department’s initial point of contact for over 1,300 employees working within 9 states, Florida, Tennessee, Mississippi, Arizona, California, Massachusetts, Michigan, Georgia and Texas.
• HR Duties - Write and edit job descriptions as needed. Track monthly turnover by overall company and by region. Administer Tuition Reimbursement and Continuing Medical Education programs. Perform all verifications request for employment including wage verifications. Process new hire paperwork and ensure completion of I-9 paperwork.
• Leave Administration - Serve as leave of absence subject matter expert for all locations ensuring compliance with federal and state leave of absence laws and company policies. Provide detailed information to employee requesting leave. Closely monitor all leaves in regards to return to work date, restrictions and benefit premium payments.
• Performance Management - Assist managers in field with employee relations issues as well as writing disciplines and conducting investigations. Execute the annual performance reviews process, communications to managers and building in HRIS.
• Training Programs – Develop and facilitate for new hire orientation programs, various HR training & development and board of directors presentations.
• HR Projects - Lead the Employee Satisfaction Survey and increased response rate by 7% from previous years. Help manager develop action plans based on their centers responses.
• Workers’ Compensation – Processed claims and supporting documentation. Work closely with carrier to ensure eligibility.

Aug 2011 – Nov 2013 · 2 yrs 3 mos · Nashville Metropolitan Area

• Promoted to Human Resources Supervisor to head human resource office where I was responsible for 200+ employees operating three shifts, and directly supervised a Human Resources Generalist.
• HR Duties - Wrote daily company news packet containing HR information, property forecast, birthday & anniversaries and company news.
• Training Programs - Administered new hire orientation, mandatory monthly service training, and annual Marriott Brand Standards training. Certified TIPS alcohol trainer for Nashville Market. Responsible for all training logged into global Marriott training system for Nashville market.
• Recruiting – Reviewed and screened applicants daily in the applicant tracking system. Coordinated hiring process: prescreening applicants, making recommendations, completing backgrounds checks, insuring drug test results, and references checks are completed.
• Compensation - Conducted and analyzed compensation within the Nashville market quarterly. Worked with Executive Committee in adjusting the current wage scale based on the findings.
• Employee Engagement - Conducted annual Employee Engagement survey. Organized annual employee appreciation week. Planned holiday parties for employees and family throughout the year.
• Safety - Implemented a Safety Committee and conduct monthly meetings. Celebrated 167 consecutive accident free days in 2012.

Oct 2009 – Sep 2011 · 1 yr 11 mos · Nashville Metropolitan Area

• Severed as Human Resource Generalist for largest hotel in downtown Nashville. Provided a range of human resources services to 400+ employees operating on three shifts.
• HR Duties - Assisted with problem employee relations issues as needed. Maintained hotel wide performance appraisals, including 90 day and annual reviews.
• Recruiting - Maintained accurate and complete tracking of employee requisition and job postings through website, hotline, and job board postings. Coordinated hiring process: prescreening applicants, making recommendations, completing backgrounds checks, insuring drug test results, and references checks are completed.
• Leave Administration - Managed Leave of Absences including FMLA, personal, and military LOAs. Worked with employees and managers on return to work and or restrictions.
• Workers’ Compensation - Maintained Workers’ Compensation log. Completed annual OSHA 300A log.
• Employee Engagement - Conducted annual Employee Engagement survey. Assisted in planning moral boosting activities for the employees.

Aug 2006 – Aug 2009 · 3 yrs · Brentwood, TN

• Initially hired as a Benefits Assistant before being promoted to Benefits Coordinator and then to Benefits Specialist with the largest rural lifestyle retail operator in the United States. Serving 13,000 employees in the field, distribution centers and corporate headquarters.
• Enrollment and Qualified Changes - Processed enrollments of new employees in benefit plans, processed open enrollment benefit plan changes and completed qualified life changes with required documentation.
• Benefits Explanations – Attended up to 50 calls per day related to TSC benefit plans. Assisted employees with claims questions. Worked with carriers to reissue denied claims.
• 401(k) - Daily administration of the 401(k) Retirement Savings Plan and the Employee Stock Purchase plan. Processed 401(k) and Stock enrollments/changes. Performed bi-weekly 401(k) Remittance.
• Benefits Matrix – Maintained monthly reporting of benefits matrix of various measures within the benefit department. Built reports with in HRIS to pull needed data.
• Plan Design – Worked with VP of Benefits to evaluate and compare existing benefit plans against those of comparable employers to maintain company’s competitive edge in the marketplace. Analyzed employee unitization of current benefit plans to make recommendations for senior management.
• Specialist Medical Plans - Full responsibility “After Tax” day one medical plan for newly hired managers. Administered Hawaii Medical Plans based on state benefits laws.
• Project Management - Project Manager of Dependent Eligibility Audit. Researched, developed, and implemented an internal benefit administration procedures manual. Enforced and respond to Qualified Medical Child Support Orders.

Jan 2006 – May 2006 · 4 mos · Maryville, TN

• Full Time internship the largest Denso operation in North America. Developed a foundation of employee relations experience while with the manufacturing facility.
• Employee Relations - Prepared associate disciplines for: verbal warnings, written warnings, and
• final warnings for attendance, quality, not following procedure, conduct, and job performance. Acted as liaison between supervisors/employees and assist in problem resolution.
• Employee Engagement - Organized monthly plant Birthday Celebrations. Produced quarterly morale graphs to depict morale by shift, department, overall plant morale, and positive/negative influences.
• Research – Conducted extensive research on union activity, benefits, and disadvantages for both employer and employee.
• Turnover - Produced spreadsheets representing turnover rate by department, seniority of
• associates with fifteen plus years of service, and length of service for
• specific departments.

Oct 1999 – Apr 2006 · 6 yrs 6 mos · Franklin & Knoxville, TN

• Established my passion for Human Resources when promoted to back office.
• HR Duties - Assisted HR Specialist with daily HR functions like benefit enrollments, new hire orientation, and associate relations issues.
• Payroll - Completed punch correction forms for missed or error punches. Handled confidential pay statements. Adjusted pay for vacation, personal holiday, and sick days.
• Office Duties – Performed daily store deposit. Executed daily store closing/opening operations.