Dec 2024 – Present · 1 yr 4 mos · United Arab Emirates

Dec 2024 – Present · 1 yr 4 mos

• Managed daily cash transactions, billing, and accurate cash reconciliation. Supervised staff during shifts, assigned duties, and ensured smooth operations. Delivered high-quality customer service and resolved customer complaints efficiently. Ensured compliance with food safety, hygiene, and company standards. Assisted with opening/closing procedures, inventory checks, and reporting.

Sep 2024 – Nov 2024 · 2 mos

• Provided fast, friendly, and efficient service in a high-volume environment. Operated POS systems and processed cash and card payments accurately. Assisted in food preparation following hygiene and safety standards. Maintained cleanliness of dining, kitchen, and service areas. Supported team members to ensure smooth daily operations.

Mar 2024 – Aug 2024 · 5 mos

• Handled front desk operations including guest check-in and check-out. Managed reservations, phone calls, and customer inquiries professionally. Maintained accurate guest records and daily reports. Coordinated with housekeeping and other departments to meet guest needs. Ensured a welcoming, professional, and positive guest experience.

Aug 2023 – Feb 2024 · 6 mos

• Assisted customers with banking services and general inquiries. Promoted bank products and supported sales targets. Maintained accurate documentation and customer records. Followed banking compliance, security, and confidentiality procedures. Delivered professional customer service to enhance client satisfaction.

Feb 2023 – Feb 2024 · 1 yr

• Processed customer purchases efficiently using POS systems. Handled cash, card, and digital payments with high accuracy. Assisted customers with product information and inquiries. Maintained cleanliness and organization of the cashier area. Supported stock replenishment and basic inventory tasks.