Ankit Shukla

Business Development Executive

Shajapur, Madhya Pradesh, India2 yrs experience

Key Highlights

  • Proven expertise in customer service and relationship management.
  • Strong background in risk management and compliance.
  • Skilled in business development for financial products.
Stackforce AI infers this person is a Customer Service and Risk Management professional in the Fintech industry.

Contact

LinkedIn

Skills

Core Skills

Customer ServiceRisk ManagementCustomer Relationship ManagementService Delivery

Other Skills

BankingBusiness DevelopmentCash HandlingCash ManagementCommunicationCustomer EngagementCustomer Service RepresentativesCustomer SupportCustomer service officerDocumentation and ComplianceProblem-SolvingProduct KnowledgeSalesTime Efficiency

About

Hi,I'm Ankit Shukla.It's an great honour to connect and find the right path with the help of you connections.For instance,I persevere to learn good things from here.

Experience

Axis bank

Gold Loan Officer

Apr 2025 – Oct 2025 · 6 mos · Chhindwara, Madhya Pradesh, India · On-site

  • Business Development : Identify and capitalize on business opportunities to grow a gold loan portfolio.
  • Risk Management : Identify, assess, and mitigate risks associated with gold loan lending.
  • Customer Service : Provide excellent customer service and resolve customer queries.
  • Documentation and Compliance : Ensure accurate documentation and compliance with regulatory requirements.
Business DevelopmentRisk ManagementCustomer ServiceDocumentation and Compliance

Utkarsh small finance bank

Customer Service Officer

Aug 2023 – Mar 2025 · 1 yr 7 mos · Chhindwara, Madhya Pradesh, India · On-site

  • Customer Relationship Management : Build and maintain strong relationships with customers.
  • Service Delivery : Ensure high-quality service delivery to customers.
  • Product Knowledge : Stay up-to-date on bank products and services.
  • Communication : Communicate effectively with customers, colleagues, and management.
  • Problem-Solving : Resolve customer complaints and issues in a fair and timely manner.
Customer Relationship ManagementService DeliveryProduct KnowledgeCommunicationProblem-Solving

Education

Rani Durgavati Vishwavidyalaya, Jabalpur

MSc — Computer Science

Jan 2020 – Jan 2022

Model Science College, Jabalpur

Bachelor's degree — Computer Science

Jan 2017 – Jan 2020

Blossoming Flower School

Intermediate — PCM

Jan 2016 – Jan 2017

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