Mar 2018 – Apr 2022 · 4 yrs 1 mo · Mumbai Area, India

• HR Strategy & Business Planning:
• Established appropriate links between HR performance and organization’s overall profits, defined KPIs, assessed Critical Success Factors (CSFs) in the profit-generation and wealth-maximization chain and implemented programs aligned to the organization’s strategic plan.
• Formulated HR strategy, goals and corporate objective, reviewed existing performance measurement tools, designed and implemented customized systems for phase-wise improvement.
• Evaluated individual and team performances, conducted annual appraisals and recommended training & professional development sessions to enhance the knowledge, skills and aptitude.
• Reviewed, discussed and finalized strategic plans and activities working in close coordination with business policymakers and ensured uniformity in HR procedures.
• Experienced in handling a wide range of HR documents, Reports & MIS, the cost to company assessments, benefits and severance packages.
• Organizational Development:
• Adept at managing change, ensuring effective planning for change, implementation and assimilation of change into regular business processes and promoting continuous improvement in the post-implementation phase.
• Optimized resource cost by transfers and transitions. Improved engagement.
• Maintained healthy attrition; held exit and stay interviews to understand influencing factors and initiated corrective measures.
• Established decision support systems to maintain stability and consistency in recruitment, attendance management, training, performance management, communication and compensation.
• Led human resource realignment processes for operational efficiency, to safeguard financial objectives of the organization and to guarantee workforce cohesiveness after major organizational, operational, leadership and management changes.
• Developed a comprehensive and user-friendly HR Portal to further bridge any communication gap between employees and HR.

Feb 2017 – Mar 2018 · 1 yr 1 mo · Mumbai, Maharashtra, India

• o Frame a clear and easily implementable HR Policies
• o Nurture and develop a motivated HR Team to meet business requirement
• o Develop the collective knowledge of the HR team to handle complex and crisis situation arising due to dynamic and changing business environment
• o Plan and implement an effective HR Plan that is aligned to Business Plan and overall organization people agenda
• o Execute manpower planning and budgeting to have a road-map for recruitment assignments
• o Manpower hiring as per the recruitment plan agreed along with the Business heads/department heads
• o Keep ears to the ground and reach out to all employees through communication with employees at regular intervals to gather insights at workplace and feed them back appropriately to the leadership team of the organization
• o Plan and execute suitable interventions to keep the employees motivated
• o Act as a business partner and provide dashboards/analytics to business heads/department heads to help them have a pulse of their team
• o Provide employee development and counseling assistance to employees /team members to enhance employee performance and productivity
• o Take adequate measures to retain good employees, ring fence high potential employees
• o Ensure Statutory Compliant status at all times
• o Executing “Employee Engagement” initiatives to keep people together and make the workplace exciting, rewarding and engaging
• o Drive an effective Learning and development agenda that impacts the employees and the businesses
• o Evaluate and improvise the current HR Practices to keep with time and external benchmarks
• o Update HR policies in line with the business and organization requirement
• o Keeping and updated Employee Handbook with all relevant details and information
• o Design, update and share SOPs of all HR processes
• o Conduct periodical employee surveys to collate insights at workplace and in turn design employee interventions accordingly to address concern areas

Jun 2013 – Feb 2017 · 3 yrs 8 mos · Mumbai Area, India

• Played a key role in ensuring the successful launch of app and games development division. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.
• Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind employee-retention rate
• Negotiated approximately 50 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and nonexempt level.
• Wrote employee manual covering issues including disciplinary procedures, code of conduct, policy and benefits information.
• Introduced company's first formal performance review program, creating a flexible and well-received tool that was later adopted company-wide.
• Revised job descriptions across all levels and 50+ positions. "Shadowed" and interviewed employees to construct an accurate picture of the duties and skills required for each position.

May 2011 – May 2013 · 2 yrs · Mumbai Area, India

• Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records, resolved conflicts and performed exit interviews

May 2007 – May 2011 · 4 yrs · Mumbai Area, India

• Conducting learning need identification, designing and delivering content for learning and development initiatives,
• Designing Leadership capability building for Leadership across the organization,
• developing and implementing Competency models across the organization and aligning it with the various HR processes,
• designing and executing the Assessment/ Development Center process by aligning it to the competency framework.