Sumit Dhamija — Associate Partner
Professional Summary *********************** Accomplished Delivery Leader with 21+ years of experience in driving enterprise transformation and operational excellence across global markets. Proven track record of leading 60+ member cross-functional teams to deliver $50M+ in client value with 98% on-time completion rates. Expert in stakeholder management, process optimization, and building high-performance teams that consistently exceed business objectives. 🔹 Orchestrate project portfolios exceeding $50M, directing 60+ cross-functional teams to execute 12+ concurrent initiatives with 100% on-time delivery and 98%+ SLA adherence. 🔹 Established the Salesforce practice from the ground up, secured official partner status within 6 months, and scaled the certified talent pool to support rapid expansion. 🔹 Optimized delivery processes, mitigated risks by 40% YoY, improved resource utilization by 20%, and accelerated issue resolution by 35%. 🔹 Champion strategic value initiatives that strengthen client retention, enhance customer satisfaction by 30%, and generate $5M+ in upsell and renewal revenue. 🔹 Spearhead CMMI Level 5 and ISO compliance efforts, maintaining a flawless audit track record with zero major non-conformities across 8+ external assessments. 🔹 Delivered $800K in cost savings and boosted system stability by 40% through targeted code optimizations and technical excellence programs. 🔹 Develop executive dashboards tracking 15+ KPIs, enabling data-driven decisions that maximize ROI by 25%. 🔹 Foster a high-performance culture by implementing coaching, training, and structured feedback programs that increase engagement and retention. 🔹 Cultivate relationships across 10+ global clients and internal teams, reducing escalations by 25% through proactive stakeholder alignment. 🔹 Gained international exposure through key project engagements at QuinStreet®️ (Colchester, UK) and TIBCO Software Inc. (Munich, Germany), ensuring seamless global delivery. Certifications ************** 🔸 Salesforce Certified Agentforce Specialist | Salesforce | Dec 2025 🔸 Micro-Certification - Welcome to ServiceNow | ServiceNow | Apr 2025 🔸 Salesforce Certified AI Associate | Salesforce | Jul 2024 🔸 Salesforce Certified Associate | Salesforce | Apr 2023 🔸 CAL-E® | Scrum Alliance | Feb 2022-26 🔸 CSPO® | Scrum Alliance | Jan 2022-28 🔸 SSYB™ Professional | 6sigmastudy | Aug 2021 🔸 SFC™ | SCRUMstudy | Aug 2021
Stackforce AI infers this person is a SaaS Delivery Leader with extensive experience in project management and client engagement.
Location: Chandigarh, India
Experience: 24 yrs 9 mos
Skills
- Salesforce.com
- Project Management
- Stakeholder Management
- Customer Success
- Strategic Planning
- Cmmi
- Iso
- Agile Methodologies
- Client Engagement
- Software Development
Career Highlights
- 21+ years of experience in enterprise transformation.
- Led cross-functional teams delivering $50M+ client value.
- Achieved 98% on-time project completion rates.
Work Experience
Trantor
Associate Director - Delivery (1 yr 9 mos)
Senior Delivery Manager (3 yrs 2 mos)
Delivery Manager (3 yrs 6 mos)
Senior Project Manager (4 mos)
Rubrik
Project Manager (2 yrs 7 mos)
VMware
IT Project Manager (1 yr 9 mos)
FIS
Senior Project Manager - Development (11 mos)
Project Manager (3 yrs 11 mos)
Project Leader (11 mos)
Team Lead (2 yrs 9 mos)
Career Break
Health and well-being (2 yrs 9 mos)
Onward Technologies
Project Leader (7 mos)
RMSI Pvt. Ltd.
Senior Software Engineer (3 yrs 1 mo)
Software Engineer (1 yr)
Education
Postgraduate Diploma in Project Management (PGDPM) at Symbiosis Centre for Distance Learning
GNIIT in Systems Management at National Institute of Information Technology
B.Com (Pass) at Delhi University