Mar 2023 – Present · 3 yrs 2 mos

• A rare blend of technical expertise & business acumen.
• Played a pivotal role in introducing top-tier industry-leading OEMs to Ducara, establishing a new range of product offerings that contribute to the company's growth and success.
• Responsible for business operations & helping clients to meet their cyber security needs.
• As the Pre-Sales Head at Ducara, I lead the effort to provide world-class cybersecurity solutions and services, promoting a secure digital environment globally. With a rare blend of technical expertise and business acumen, I drive strategic initiatives that bridge the gap between innovation and real-world business needs.
• I’ve played a pivotal role in introducing top-tier industry-leading OEMs to Ducara, establishing a new range of product offerings that contribute to the company's growth and success. My educational background—BSc. in Computer Science and MCA—equips me with a strong foundation to understand and address client pain points, offering tailored solutions that resolve complex challenges.
• In my role, I not only focus on the technical aspects but also emphasize building lasting relationships with clients by helping them navigate the evolving landscape of cybersecurity. My mission is to deliver effective, reliable, and scalable solutions that safeguard businesses in an increasingly interconnected world.

Oct 2021 – Mar 2023 · 1 yr 5 mos

• My responsibilities are :-
• Lead client communication and assistance along with facilitating the sales team.
• Client handling and business development - meetings and presentations.
• Manage customer communication and support, client relationships, warm leads and conversion.
• Understanding the needs of the clients and come up with creative solutions as per their requirements.
• Maintaining a strong relationship with client and advising them on issues related to the product and offering solutions on the same.
• Sustaining and growing the relationships which translate to a growth in revenue for the company.
• Undertake development activities (meets, proposals, pitches) Network & build relationships with key-people.

Jun 2020 – Sep 2021 · 1 yr 3 mos

Apr 2019 – May 2020 · 1 yr 1 mo

• My responsibilities are:-
• Operations to maintain a customer-focused attitude that create lifetime customers,
• Work with customer service,
• Co-ordinate marketing staff,
• Budgeting and forecasting,
• Improve the customer’s issues and challenges,
• Manage legal and compliance workflow,
• Email marketing and tracking,
• Solve customer requests,
• Enhance customer relationships,
• Manage and build relationships with customers
• This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.
• Direct marketing, including acquisition and retention marketing,
• Follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services provided to customers.

Jan 2019 – Mar 2019 · 2 mos