Mukesh Choudhary

Director of Engineering

Lucknow, Uttar Pradesh, India6 yrs 2 mos experience

Most Likely To Switch

Key Highlights

Proven track record in operational efficiency.
Expert in program management and logistics.
Strong analytical and problem-solving skills.

Stackforce AI infers this person is a Logistics and Supply Chain Management expert with a focus on operational excellence.

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Skills

Core Skills

Operations ManagementCost ManagementProject ManagementBusiness StrategyProduct DevelopmentSupply Chain Management

Other Skills

Facilities OperationsOperational Cost AnalysisCapacity PlanningGrowth StrategiesBusiness AnalysisCross-functional Team LeadershipPeople ManagementTeam LeadershipLean Six SigmaFacility Management (FM)SQLBusiness Process ImprovementLean Process ImprovementBusiness InsightsLeadership

About

Mukesh brings a results-oriented approach to the corporate world, grounded in resilience, community engagement, and resource optimization. His expertise spans program management, e-commerce logistics, ground team handling, warehouse management, fulfillment ops, capacity planning and continuous improvement, complemented by a proven ability to analyze complex business challenges and develop effective solutions. Mukesh holds an MBA from a prestigious institute IIM Lucknow, where he honed his strategic thinking and problem-solving skills, evidenced by multiple case competition wins in strategy, go-to-market execution, and supply chain management. His foundation in technology was established during his bachelor's degree at ICT Mumbai. Through experiences at diverse organizations, Mukesh has gained practical experience in 1st principal thinking, problem solving, 0-1 journey, data analysis, research, operations management, and process development. He is adept at leading cross-functional teams, driving operational efficiency, developing innovative solutions, driving insights thorough data, and building capabilities for business

Experience

6 yrs 2 mos

Total Experience

1 yr 6 mos

Average Tenure

2 yrs

Current Experience

Delhivery

4 roles

Director (Mega Gateway Operations)

Promoted

Oct 2025 – Present · 7 mos · Gurugram, Haryana, India · On-site

>Managing E2E operations of 6L+ sq. ft. facility with processing of 4L+ B2C & B2B shipments daily
>Overseeing a team of over 2000+ with managing costs, productivity, facility 5S, customer service, hub KPIs

Facilities OperationsOperations ManagementCost ManagementOperational Cost AnalysisCapacity PlanningGrowth Strategies+2

Senior Manager-Mega Gateway Operations

Jan 2025 – Sep 2025 · 8 mos · Gurugram, Haryana, India · On-site

>Overseeing fulfillment operations of 6L+ sq. ft. facility with processing of 4L+ B2C & B2B shipments daily and through put (in-out) of 4.5 L+
>Leading a team of over 600+ with managing costs, productivity, facility 5S, customer service, hub KPIs
>Spearheaded hub SLA compliance initiatives, reducing B2B aging breaches (>48 hrs) to under 500 shipments (50 LR) per day at facility level.
> Capacity planning for a 600k+ sq. ft. facility based on volume trends, projections, and hub throughput, ensuring scalability, SLA compliance, with eliminating pilferage and damages .
>Led metrics improvement projects in a hub processing 4.5 L+ units (In+Out) daily, enhancing overall efficiency and throughput.
>Designed and implemented product changes to boost processing efficiency, increasing profiler and sorter throughput via automation.
>Pioneered the implementation of an automated vehicle docking system, slashing vehicle placement time and increasing network velocity.
>Curated a dynamic manpower model to cross-utilize resources at bottleneck workstations based on real-time volume flow, optimizing labor costs.

People ManagementTeam LeadershipProject ManagementLean Six SigmaOperations ManagementSupply Chain Management+13

Senior Manager-Program Management (Last Mile Ops)

Mar 2024 – Dec 2024 · 9 mos · Gurugram, Haryana, India · On-site

>Led end-to-end planning and delivery of complex projects, ensuring on-time execution and risk mitigation for last-mile operations, achieving measurable impact on delivery performance.
>Drove continuous improvement initiatives through a central data team, reducing Cost per Shipment (CPS) and optimizing Cost of Acquisition (CAC) for last-mile partners.
>Designed and rolled out a localized capacity-planning model aligned to load volumes and landing patterns, ensuring 95%+ rider fulfillment during peak periods.
>Executed a ₹2 Cr marketing campaign to boost rider retention and performance during peak season; curated a gamification program that successfully handled 60M+ monthly orders.
>Managed the digital transformation of the rider lifecycle, from lead generation to payout, and revamped the Last-Mile Partner App to reduce TAT and improve onboarding conversion.
>Created competitive, region-specific incentive schemes for rider hiring, tailored to local earning patterns and market dynamics to accelerate growth.
>Oversaw restructuring a 300+ member capacity-building team to improve efficiency and reduce costs, aligning with cross-functional stakeholders for seamless execution.
>Led the implementation of a dedicated CRM for rider hiring, enabling end-to-end lead tracking and automated follow-ups, improving candidate conversion and recruitment efficiency.
>Drove KPI enhancement for last-mile centers, focusing on productivity, on-time delivery (OTD), and cost efficiency through data-driven monitoring and process refinements.

Management ProfessionalBusiness StrategyProject ManagementContinuous ImprovementBusiness AnalysisProduct Development+7

CEO Office - Management Intern

Mar 2023 – Oct 2023 · 7 mos · Gurugram, Haryana, India · On-site

Indian institute of management, lucknow

2 roles

Placement Systems at IIM Lucknow

Nov 2022 – Mar 2024 · 1 yr 4 mos

Microsoft ExcelMicrosoft Office

PGP Student at IIM Lucknow

May 2022 – Mar 2024 · 1 yr 10 mos

Operations ManagementSupply Chain ManagementFinancial AnalysisBusiness AnalysisMicrosoft ExcelProject Management+5

Alps chemicals pvt. ltd.

Sr. R&D Chemist ( New Product Development and Process Improvement)

Sep 2020 – May 2022 · 1 yr 8 mos · Ahmedabad, Gujarat, India

I successfully led initiatives that transformed R&D concepts into market-ready products while enhancing operational efficiency.
>Led scale-up of 2 chemical products from R&D to plant production, collaborating with 30+ cross-functional team members to achieve 99% quality compliance and seamless transition.
>Optimized processes for 4 products, improving energy efficiency by 5–25% and reducing operational costs by 10-15%.
>Directed project planning and execution, aligning 5+ core departments to resolve 20+ technical queries, ensuring on-time delivery of 200 TPM plant output.
>Mentored 5+ junior product developers, boosting team productivity by 10-15% through enhanced R&D collaboration.
>Supported new plant commissioning, assisting in process design to establish 200 TPM capacity with zero downtime.
>Implemented backward integration for 2 raw materials, cutting finished product costs by 8-10% via streamlined supply chain.

Operations ManagementSupply Chain ManagementAnalytical SkillsProduct DevelopmentBusiness AnalysisMicrosoft Excel+12