Shubham Sardana

Operations Associate

Hisar, Haryana, India7 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in Service Delivery Management.
  • Strong background in Incident Management and Operations.
  • Adaptable leader with a focus on team success.
Stackforce AI infers this person is a Service Delivery Manager with expertise in IT Operations and Incident Management.

Contact

LinkedIn

Skills

Core Skills

Service DeliveryIt Service ManagementOperations ManagementIt Operations ManagementIncident Management

Other Skills

Access ControlActive DirectoryOffice 365Team ManagementEasily AdaptableBusiness Process ImprovementIT Infrastructure ManagementData AnalyticsClient RelationsTicketing SystemsGlobal IT OperationsCustomer SupportPeople ManagementSmall Team ManagementMajor Incident Management

About

Service Delivery Manager at Wipro || Former NTT data Senior associate || Former HCL analyst

Experience

7 yrs 7 mos
Total Experience
1 yr 10 mos
Average Tenure
3 yrs 9 mos
Current Experience

Wipro

2 roles

Service Delivery Manager

Promoted

Oct 2025 – Present · 7 mos · Gurugram, Haryana, India

  • Service Delivery Manager||Operations Management ||Major Incident Manager||O365||Active directory||IAM||Access control
Access ControlActive DirectoryService DeliveryIT Service Management

Operations Manager

Jul 2022 – Sep 2025 · 3 yrs 2 mos · Gurugram, Haryana, India

  • Operations Management ||Major Incident Manager||O365||Active directory||IAM||Access control
Office 365Team ManagementOperations ManagementIT Operations Management

Ntt data services

Senior Associate

Dec 2021 – Jul 2022 · 7 mos

  • Incident Management ||SME
Office 365Easily AdaptableIncident Management

Hcl technologies

Analyst

Sep 2019 – Dec 2021 · 2 yrs 3 mos · Noida Area, India

  • Incident Management ||SME
Office 365Easily AdaptableIncident Management

Iqor

Repair Technician

Aug 2015 – Aug 2016 · 1 yr · Manesar,Gurgoan

  • QUALITY CONTROL
  • Team Management
  • Team Leading
Easily AdaptableBusiness Process Improvement

Education

Guru jhambeshwar university

Bachelor of Technology (B.Tech.) — Computer Science And Engineering

Jan 2016 – Jan 2019

Government Polytechnic,Hisar

Diploma

Jan 2012 – Jan 2015

Stackforce found 100+ more professionals with Service Delivery & It Service Management

Explore similar profiles based on matching skills and experience

Praveen Kumar Singh

Praveen Kumar Singh

Sr. Manager Software Development Engineering

at Expedia Group

Gurugram, India20 yrs exp
Change ManagementITILIncident Management
Karine Brunet

Karine Brunet

Group Chief Operations and Delivery Officer & Group Executive Board Member

at Capgemini

Paris, France33 yrs 4 mos exp
Vishal Ravikant

Vishal Ravikant

Global Service Delivery Lead

at HCLTech

Hyderabad, India24 yrs 6 mos exp
Client RelationsCOMO Content Moderation
Channabasava Patil

Channabasava Patil

Team Lead

at Ericsson

Bengaluru, India9 yrs exp
IT OperationsIT Asset Management
Owen O'Connell

Owen O'Connell

SVP and CIO Information Digital Services & Operations

at Shell

The Randstad, Netherlands25 yrs 2 mos exp
IT StrategyService Management
Pankaj Shinde GAICD

Pankaj Shinde GAICD

Vice President - Client Relations and Business Development

at Genpact

Sydney, Australia21 yrs 3 mos exp
RK

Rajaram K

Network Engineering

at Netflix

Sunnyvale, United States32 yrs 6 mos exp
Cloud ComputingNetworking
Chhavi Lahoti

Chhavi Lahoti

Vendor Manager

at Apple

Bengaluru, India24 yrs 10 mos exp
Vendor ManagementCustomer Experience