R

Ritika Sah

Business Analyst

Kolkata, West Bengal, India1 yr 1 mo experience
Most Likely To Switch

Key Highlights

  • Proficient in SAP and Excel for process optimization.
  • Strong mentoring skills with a focus on social wellbeing.
  • Effective cross-border communication with European stakeholders.
Stackforce AI infers this person is a Business Operations professional skilled in SAP-driven order management and procurement support.

Contact

Skills

Core Skills

Order ManagementMicrosoft ExcelLeadershipMentoringAnalytical SkillsCommunicationCustomer Relationship Management (crm)Teamwork

Other Skills

Soft SkillsManagementTableauSEBI RegulationsDatabasesDigital MarketingC (Programming Language)C++SalesTour OperatorsDetailNegotiationSQLHR SolutionsTeam Leadership

About

Business Operations professional supporting overseas clients with SAP-driven order management, PO coordination, and process optimization. I specialize in keeping operations smooth, accurate, and audit-ready while improving turnaround time and workflow efficiency. Proficient in SAP, with working exposure to Ariba, Jaggaer, and Coupa for procurement-related activities. Strong with Excel (Pivot Tables, VLOOKUP, reporting dashboards) and known for building clear SOPs and documentation that help teams scale faster. A2-level German ability helps me collaborate effectively with European stakeholders and handle cross-border process communication with confidence. I’m now exploring opportunities where I can expand my skills in business operations, procurement support, and data-driven process improvement.

Experience

Genpact

Data Analyst

Aug 2025Present · 8 mos · Kolkata, West Bengal, India · On-site

  • Support overseas order management processes using SAP, ensuring accurate order handling and smooth workflow execution. Assist in PO-related activities and coordinate with cross-functional teams for timely approvals and status tracking. support compliance requirements.
  • Develop reports and trackers using Excel to improve visibility and decision-making.
  • Collaborate with European stakeholders, leveraging German A2 proficiency for better communication and coordination.
Order ManagementMicrosoft Excel

Volanity

Assistant Mentor

Aug 2023Dec 2023 · 4 mos · Hybrid

  • Mentored underprivileged children, focusing on emotional and social wellbeing, and assisted with educational materials.
LeadershipMentoring

Travaura

Travel Consultant

Jun 2023Aug 2023 · 2 mos · Remote

  • Developed negotiation and client management skills, improving customer satisfaction through personalized travel solutions.
Analytical SkillsCommunication

Skillarena.in

Human Resources Intern

Dec 2022May 2023 · 5 mos

  • Enhanced soft skills and gained corporate experience, including Excel proficiency and team engagement.
Customer Relationship Management (CRM)Teamwork

Education

Shoolini University

Bachelor of Business Administration - BBA

Sep 2022Jul 2025

Sri Chaitanya College of Education

intermediate — Mathematics and Computer Science

Jun 2018Apr 2020

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