Pallavi Mukherjee — Customer Success Manager
With 14 years of IT experience, I have held leadership roles in infrastructure operations (3.5 years as L1 & L2 Support Team Lead), cloud engineering (1.9 years as Senior Software Engineer at Wipro/AWS), customer success (3 years as Customer Success Manager at Oracle and 3.5 years as Customer Success Account Manager at Microsoft), currently working as transformational program management at Microsoft. Recognized for strategic thinking, leadership, sales excellence, and continuous improvement. I am eager to contribute and grow professionally in globally competitive, challenging assignments across diverse domains.
Stackforce AI infers this person is a Cloud Computing and Customer Success expert with extensive leadership experience.
Location: Bengaluru, Karnataka, India
Experience: 14 yrs 8 mos
Skills
- Cloud Computing
- Customer Success
Career Highlights
- 14 years of diverse IT leadership experience.
- Proven track record in customer success and cloud engineering.
- Recognized for strategic thinking and sales excellence.
Work Experience
Microsoft
Customer Lifecycle Manager - ASIA SMC Support Sales (1 yr 9 mos)
Customer Success Account Manager (3 yrs 7 mos)
Oracle
Customer Success Manager (3 yrs 2 mos)
Wipro
Senior Software Engineer (6 yrs 2 mos)
Education
Master of Technology (M.Tech.) at Birla Institute of Technology and Science, Pilani
Bachelor's degree at gurunanak institute of technology
