Hardik Mehta

Product Manager

Gurugram, Haryana, India2 yrs 4 mos experience

Highly Stable

Key Highlights

Strong background in product management and client retention.
Proven track record of enhancing client experience in fintech.
Ambitious individual keen on exploring new technologies.

Stackforce AI infers this person is a Fintech Product Manager with a focus on client experience and treasury solutions.

Contact

Skills

Core Skills

Product ManagementProject ManagementClient ManagementResearch

Other Skills

Problem SolvingClient RetentionCustomer SatisfactionAnalysisPython (Programming Language)Machine LearningMicrosoft ExcelMicrosoft PowerPointDigital MarketingLeadershipSoft SkillsSQLC (Programming Language)C++Front-End Development

About

A result oriented person with a decent academic record. Being ambitious, I am amused to explore new technologies and nuances of business domain. Keen to make a career in the field of technology management. A dynamic individual who believes in corporate success along with individual progress. My areas of interest include Product Management, Golf and Aviation.

Experience

2 yrs 4 mos

Total Experience

2 yrs 4 mos

Average Tenure

2 yrs 4 mos

Current Experience

Ion

2 roles

Product Implementation / Solutions

Dec 2025 – Present · 5 mos

Part of the Center of Excellence team, contributing to critical treasury engagements
Working closely with Veolia, a leading global environmental services organization
Driving simplification and modernization of treasury processes to enhance clarity and efficiency
Supporting the upgrade and optimization of Wallstreet Suite to improve system performance
Emphasizing clear communication, structured problem-solving, and consistent value delivery to the client

Project ManagementProduct ManagementProblem Solving

Product Operations

Jan 2024 – Dec 2025 · 1 yr 11 mos

Led treasury-focused initiatives at ION Corporates to enhance overall client experience
Improved turnaround times and ensured seamless workflows for Reval (Treasury Management System) users
Contributed to maintaining a strong client retention rate (~95%) through proactive issue resolution
Built strong technical, functional, and business understanding to resolve client incidents within SLA timelines
Consistently delivered high customer satisfaction, achieving a 4.6/5 CSAT and an 85+ NPS

Client RetentionCustomer SatisfactionProblem SolvingProduct ManagementClient Management

Indian institute of management bangalore

Summer Course

Apr 2024 – Apr 2024 · 0 mo

Got shortlisted to Top 60 candidates across the country for the residential Foundations of Management (FoM) program ‘24 at the esteemed IIMB

Kpmg

Summer Intern

May 2022 – Jun 2022 · 1 mo · Bengaluru, Karnataka, India · Hybrid

Researched about low-code, no-code platforms, process mining and workflow.
Analysed on firm's growth opportunities using RPA and BPM tools.
Presented scope of improvement in terms of scalability, cost reduction, improved efficiency and rapid development.
Drawn out insightful conclusions on intelligent automation.

ResearchAnalysis