Juan V.

CEO

Mexico City, Mexico17 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in building scalable payment ecosystems.
20 years of experience in banking and fintech.
Proven track record in payment innovation and strategy.

Stackforce AI infers this person is a Fintech expert specializing in payment systems and operational strategy.

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Skills

Core Skills

Payment Ecosystem DesignProduct StrategyProcessing CapabilitiesVendor NegotiationsCredit Card EcosystemOperational FrameworkOperational BackboneCross-functional LeadershipOperational ReadinessSystem EnhancementsCash ForecastingAtm ImplementationDebit Card Product LaunchRegulatory ComplianceData-driven FrameworksPerformance OptimizationPayment OperationsTransaction LifecycleCredit Card Fulfillment

Other Skills

Strategic ControlPayment InnovationVendor Relationship ManagementScalability GoalsVendor PartnershipsDigital Banking TransformationBusiness AnalysisChange ManagementRisk ManagementBusiness StrategyTeam LeadershipProject ManagementBusiness ProcessStrategic PlanningBusiness Intelligence

About

I build products where payment infrastructure, technology and regulation intersect. Over the last 20 years, I’ve worked across banking and fintech environments designing and scaling credit, deposit and payment ecosystems, from operational foundations to network-level strategy. My focus is translating complexity into execution. Many fintech challenges are not product problems themselves, but misunderstandings of how payments actually behave, processing flows, rules, settlement and regulatory constraints. I work as a bridge between infrastructure and product, helping teams turn complex payment systems into scalable experiences. I translate payment infrastructure into product decisions, while anticipating how payment systems will evolve next. Payments are not truly real-time or simple; they only appear that way when infrastructure is designed correctly.

Experience

17 yrs 2 mos

Total Experience

3 yrs 5 mos

Average Tenure

7 yrs 3 mos

Current Experience

Stori

3 roles

Global Payment Network VP

Promoted

Nov 2023 – Present · 2 yrs 5 mos

Own the design and evolution of Stori’s payment ecosystem, aligning platform, processing and network strategy with long-term product scalability.
Lead the development of internal payment capabilities, shifting from external dependency toward infrastructure ownership and strategic control.
Architect and scale core payment domains including processing platforms, real-time payment rails (SPEI, Cash-In, Cash-Out, Direct Debit) and next-generation payment capabilities.
Drive payment innovation initiatives to enable secure, scalable and future-ready product expansion.
Lead co-brand programs and strategic partnership initiatives, evaluating opportunities through infrastructure, product and business impact lenses.
Represent Stori externally as a spokesperson across payment networks, partners and ecosystem stakeholders.
Structure and negotiate strategic vendor relationships to support scalable infrastructure and long-term operational leverage.
Translate complex payment architecture into executable product strategies, bridging engineering, product, risk and regulatory teams.

Payment Ecosystem DesignStrategic ControlPayment InnovationVendor Relationship ManagementProduct Strategy

Head Core & Processing

Promoted

Jan 2022 – Dec 2023 · 1 yr 11 mos

Built internal processing capabilities to transition from external vendor dependency toward in-house development and infrastructure ownership.
Led strategic decisions around processor selection and vendor negotiations, aligning technology choices with long-term scalability goals.
Scaled core and processing systems supporting credit and debit card products, enabling growth and operational resilience.
Defined processing and infrastructure requirements to support international expansion, including launch readiness for Colombia.
Led Mastercard-related initiatives and development of new processing functionalities to support product scale-up.
Translated business growth objectives into scalable processing architecture and technical execution.

Processing CapabilitiesVendor NegotiationsScalability Goals

Senior Director — Operations & Product

Jan 2019 – Jan 2022 · 3 yrs

Built the company’s first credit card ecosystem from the ground up, defining product architecture and leading implementation across network, BIN sponsor, processor and core banking systems.
Designed and established the end-to-end operational framework supporting card issuance and lifecycle management, enabling scalable growth.
Architected core operational capabilities across KYC, customer service, collections, settlements, fraud prevention, delivery and disputes.
Translated product strategy into executable systems, aligning operational design with scalability and customer growth objectives.
Negotiated and structured key vendor partnerships to support infrastructure reliability and long-term operational control.
Laid the operational and infrastructure foundations required to scale the business and customer base.

Credit Card EcosystemOperational FrameworkVendor Partnerships

Consubanco, s.a., i.b.m.

Credit and Debit Card Manager

Aug 2014 – Jan 2019 · 4 yrs 5 mos

Built and scaled the operational backbone for credit and debit card products, integrating processing, risk, fraud and customer operations into a unified execution model.
Led large cross-functional organizations across payment operations, settlement, disputes and regulatory compliance.
Drove strategic transformation projects across digital banking, correspondent networks, instant issuance, acquiring and biometric identity solutions.
Designed performance and governance frameworks translating operational complexity into executive-level insights and decision-making.
Bridged product, operations and regulatory requirements to enable scalable growth while maintaining strong compliance standards.
Defined product logic and operational processes for deposit and investment products, aligning business rules with risk and regulatory constraints.
Developed deep expertise in aligning payment operations with product strategy and regulatory realities.

Operational BackboneCross-Functional LeadershipDigital Banking Transformation

Corporativo bimbo

IT Proyectos

Jun 2014 – Jul 2014 · 1 mo

• Supported IT project initiatives within Grupo Bimbo’s corporate technology organization, contributing to project execution and operational alignment.

Banco compartamos

3 roles

Project Implementation Lead — Yastás

Dec 2011 – Aug 2012 · 8 mos

Contributed to the launch of the Yastás correspondent banking operation, supporting operational and system readiness.
Led the development of finance system modules and enhancements, including interest calculation, VAT and tax logic, to improve operational efficiency.
Integrated bill payment capabilities into the correspondent banking core platform.
Oversaw project execution plans and coordinated production releases across technology, operations and finance teams.
Coordinated cross-functional teams to ensure successful delivery of system improvements.

Operational ReadinessSystem Enhancements

ATM Implementation Lead

Mar 2011 – Nov 2011 · 8 mos

Built cash forecasting models to support annual transaction demand planning and ATM liquidity management.
Defined ATM operational logic and transaction flows to align with bank processes and customer behavior.
Led the end-to-end implementation of ATM deployments in Veracruz, coordinating execution across operational and technical teams.
Coordinated cross-functional teams to ensure successful rollout and operational readiness.

Cash ForecastingATM Implementation

Project Lead - Clearance and Settlement

Apr 2010 – Feb 2011 · 10 mos

Contributed to the launch of the bank’s first debit card product, supporting the operational and settlement foundations required for rollout.
Defined accounting logic, interest calculation and regulatory reporting requirements within the deposit system to ensure compliance and operational integrity.
Led the project to integrate SPEI payment capabilities with the core deposit system, enabling supplier payment functionality.
Oversaw accounting controls and regulatory reporting for debit card operations, ensuring alignment with Banco de México and CNBV requirements.
Coordinated cross-functional teams to deliver clearing and settlement initiatives within operational and regulatory constraints.

Debit Card Product LaunchRegulatory Compliance

Hsbc mexico

Cards Analyst

May 2009 – Apr 2010 · 11 mos

Built data-driven operational frameworks and dashboards to optimize performance across electronic payment operations.
Translated statistical analysis into operational decisions that improved execution across card personalization and fulfillment workflows.

Data-Driven FrameworksPerformance Optimization

Banco fácil

2 roles

CECOBAN Specialist

Sep 2007 – Mar 2009 · 1 yr 6 mos

Built foundational expertise in payment operations, reconciliation and transaction lifecycle behavior within a regulated banking environment.
Worked across operational and processing flows, gaining hands-on understanding of how payment rules, settlement and risk controls impact product execution.
Developed early exposure to translating operational constraints into scalable processes supporting card and account products.

Payment OperationsTransaction Lifecycle

Card Delivery Analyst

Oct 2006 – Sep 2007 · 11 mos

Contributed to the cross-functional effort that secured a banking license with CNBV within a 9-month timeline, supporting the operational readiness required for launch.
Optimized credit card fulfillment and logistics processes, improving delivery efficiency and customer experience.
Managed card personalization and issuance operations, ensuring reliable execution across the card lifecycle.
Drove data-based analysis of courier performance to identify bottlenecks and reduce delivery times.
Coordinated operational teams focused on execution excellence and continuous improvement.

Operational ReadinessCredit Card Fulfillment