Jan 2025 – Sep 2025 · 8 mos · United States · Remote

• Podcast Creator | Drop the Mask with Christy Miller Howard 🎭🎙️
• Raw, honest, and unfiltered, Drop the Mask with Christy Miller Howard is a YouTube series and podcast that dives deep into the heart of self-discovery, personal growth, and embracing authenticity. As the creator and host, I engage in honest, vulnerable conversations that strip away societal expectations, self-doubt, and fear, revealing the truth behind who we are and what we’re meant to become.
• I sit down with extraordinary individuals—visionaries, entrepreneurs, intuitive leaders, mental health advocates, first responders, veterans, undercover agents, job seekers, recruiters, small business owners, authors, and nonprofit changemakers—who have dared to shed the masks they’ve worn and step into their truth. Through their stories of struggle, transformation, and resilience, we break the silence around mental health, challenge limiting beliefs, and ignite the confidence to show up as our most authentic selves.
• Join me on this raw and unapologetic storytelling journey, where we embrace our scars, rewrite our narratives, and empower others to drop the mask and own their truth.
• 🔗 Watch & Subscribe: [https://www.youtube.com/@DroptheMaskwithChristy]

Sep 2024 – Nov 2024 · 2 mos · Chandler, Arizona, United States

• 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Manage and coach two business development consultants to drive revenue growth, expand client reach, and increase market penetration in the HR consulting and outsourcing sector.
• 𝐂𝐥𝐢𝐞𝐧𝐭 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Establish and cultivate long-term B2B relationships through strategic networking, cold calling, and personalized engagement, improving client retention and satisfaction.
• 𝐂𝐨𝐥𝐝 𝐂𝐚𝐥𝐥𝐢𝐧𝐠: Initiate targeted cold calling campaigns to generate new business leads and build an effective sales pipeline, contributing to ongoing revenue growth and market expansion.
• 𝐇𝐑 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐃𝐞𝐬𝐢𝐠𝐧: Develop and implement tailored HR solutions that address the unique challenges of small businesses, enhancing operational efficiency and ensuring compliance.
• 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐄𝐱𝐩𝐚𝐧𝐬𝐢𝐨𝐧: Leverage a nationwide network to identify and capitalize on business opportunities, continuously expanding the company across diverse markets.
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐍𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠: Utilize extensive industry connections to forge relationships with key stakeholders, drive business growth, and position the company as a trusted HR partner.

Jun 2024 – Sep 2024 · 3 mos · Chandler, Arizona, United States

• 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Created outreach plans that introduced AZ HR Hub to new clients, growing the company's presence in HR consulting nationwide by utilizing extensive connections on social media platforms.
• 𝐂𝐥𝐢𝐞𝐧𝐭 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Understanding the importance of personalized service, introducing potential clients to the services by providing quick and tailored assistance, ensuring that their questions are understood, and reflecting the commitment to the client's needs and satisfaction.
• 𝐌𝐚𝐫𝐤𝐞𝐭 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡: Researched potential clients and trends to find new opportunities.
• 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐏𝐚𝐠𝐞: 𝐰𝐰𝐰.𝐥𝐢𝐧𝐤𝐞𝐝𝐢𝐧.𝐜𝐨𝐦/𝐜𝐨𝐦𝐩𝐚𝐧𝐲/𝐚𝐳𝐡𝐫𝐡𝐮𝐛

Jan 2024 – Jan 2025 · 1 yr · Scottsdale, Arizona, United States · Hybrid

• (Left due to the sudden death of the Owner/Founder - Company closed)
• 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 & 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬: Managed high-level administrative and operational functions, ensuring seamless execution of business initiatives, optimizing workflows, and aligning strategies with organizational goals.
• 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫, 𝐓𝐫𝐚𝐯𝐞𝐥 & 𝐄𝐯𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Orchestrated complex scheduling, travel logistics, and event coordination, ensuring efficient time management for client sessions, speaking engagements, and workshops.
• 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧, 𝐄𝐦𝐚𝐢𝐥 & 𝐂𝐥𝐢𝐞𝐧𝐭 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬: Managed high-priority communications, email correspondence, and client interactions, fostering strong relationships while maintaining confidentiality and professionalism.
• 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚, 𝐁𝐫𝐚𝐧𝐝𝐢𝐧𝐠 & 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Spearheaded social media strategy, content creation, and brand visibility, expanding audience engagement and strengthening the Anshara Institute’s digital presence.
• 𝐏𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐏𝐮𝐛𝐥𝐢𝐜 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬: Designed impactful presentations and marketing materials, supporting speaking engagements, networking, and thought leadership initiatives.
• 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Identified growth opportunities, streamlined operational processes, and enhanced workflow efficiency to drive organizational success and scalability.
• 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲 & 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐋𝐢𝐚𝐢𝐬𝐨𝐧: Served as a key advisor and right hand, providing strategic insight, protecting business interests, and ensuring the seamless execution of the Anshara Institute’s mission.

Jan 2024 – Jan 2024 · 0 mo · United States · Remote

• Joy+ is an app designed for personal development and an innovative community that offers features like a gratitude journal, vision board, and connections with mentors and like-minded individuals.
• 𝐌𝐞𝐧𝐭𝐚𝐥 𝐇𝐞𝐚𝐥𝐭𝐡 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 & 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠: Taking care of your mental health is essential, especially when dealing with job hunting, relationship troubles, or feeling lost and overwhelmed. Building up your confidence is crucial for mental well-being. My goal is to help you break free from self-limiting beliefs, embrace your inner strength, and prioritize your needs, desires, and aspirations. You deserve the best, and I'm here to assist you in achieving it.
• 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐚𝐜𝐡𝐢𝐧𝐠 & 𝐄𝐦𝐩𝐨𝐰𝐞𝐫𝐦𝐞𝐧𝐭: I wear my title as a Heartfelt Confidence Coach with pride and passion. I genuinely believe in the transformative power of self-awareness and empowerment. I help people recognize and overcome hindrances to unlock their true potential.
• 𝐄𝐦𝐨𝐭𝐢𝐨𝐧𝐚𝐥 𝐑𝐞𝐬𝐢𝐥𝐢𝐞𝐧𝐜𝐞 & 𝐒𝐭𝐫𝐞𝐬𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Do you ever find yourself trapped in a narrative not serving you? Battling stress that feels unmanageable? I've been there. Through my journey, I've learned to center myself, understand limits, and let go when the time is right. I'm committed to active listening, empathy, and sharing my life lessons with others so they can realize they are not alone and have the power within them.
• 𝐇𝐨𝐥𝐢𝐬𝐭𝐢𝐜 𝐌𝐞𝐧𝐭𝐚𝐥 𝐖𝐞𝐥𝐥𝐧𝐞𝐬𝐬 𝐀𝐝𝐯𝐨𝐜𝐚𝐜𝐲: our mental health is a priority. And sometimes, gaining confidence is the first step towards acknowledging and caring for our mental wellness. I assist you in breaking free from self-limiting beliefs, embracing their power, and prioritizing your mental health through the holistic, wellness-centric approach.

Nov 2022 – Oct 2024 · 1 yr 11 mos · LinkedIn Live · Remote

• 𝑻𝒉𝒆 𝑨𝒘𝒆𝒔𝒐𝒎𝒆 𝑱𝒐𝒖𝒓𝒏𝒆𝒚, a one-of-a-kind 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐋𝐢𝐯𝐞 show, airs every 𝐓𝐮𝐞𝐬𝐝𝐚𝐲 𝐚𝐭 1:11 𝐩.𝐦. 𝐄𝐒𝐓. It's a platform that shines a spotlight on exceptional individuals, sharing their inspiring and life-transforming stories.
• 𝐊𝐞𝐥𝐥𝐞 𝐒𝐭𝐞𝐢𝐧𝐞𝐜𝐤𝐞 and her co-host, 𝐂𝐡𝐫𝐢𝐬𝐭𝐲 𝐇𝐨𝐰𝐚𝐫𝐝, firmly believe that every journey contributes a valuable chapter to our shared human story. The guests share their experiences, ranging from euphoric highs to gut-wrenching lows, illustrating the human spirit's resilience. The aim is to strengthen community bonds and serve as inspiration for all.
• There is a celebration of the remarkable and awe-inspiring paths the select guests have taken to achieve their definition of success. They have conquered difficult challenges, surmounted numerous obstacles, and found joy and fulfillment in their journey. Sharing these stories is a powerful tool for breaking the silence and stigma surrounding mental health, particularly for men.
• The guests come from diverse backgrounds: first responders, veterans, undercover agents, job seekers, recruiters, small business owners, best-selling authors, non-profit organizations that fight trafficking, and more.
• This show celebrates and shares how individuals can overcome personal, social, and cultural challenges. The stories highlight resilience and triumph, demonstrating the transformative power of storytelling. They cover a spectrum of human experiences and offer hope and inspiration, serving as a testament to human resilience and the power of hope.
• Transparent dialogues about struggles and celebrating moments of joy and victory are shared. 𝑻𝒉𝒊𝒔 𝒔𝒉𝒐𝒘 𝒊𝒔 𝒏𝒐𝒏-𝒔𝒄𝒓𝒊𝒑𝒕𝒆𝒅 𝒂𝒏𝒅 𝒖𝒏𝒇𝒊𝒍𝒕𝒆𝒓𝒆𝒅, 𝒂𝒔 𝒘𝒆 𝒆𝒏𝒄𝒐𝒖𝒓𝒂𝒈𝒆 𝒆𝒗𝒆𝒓𝒚𝒐𝒏𝒆 𝒕𝒐 𝒔𝒑𝒆𝒂𝒌 𝒂𝒖𝒕𝒉𝒆𝒏𝒕𝒊𝒄𝒂𝒍𝒍𝒚 𝒂𝒃𝒐𝒖𝒕 𝒕𝒉𝒆𝒊𝒓 𝒋𝒐𝒖𝒓𝒏𝒆𝒚 𝒕𝒉𝒂𝒕 𝒏𝒐 𝒐𝒏𝒆 𝒉𝒂𝒔 𝒘𝒂𝒍𝒌𝒆𝒅.

Jan 2021 – Jan 2022 · 1 yr · The Woodlands, Texas, United States · Remote

• 𝐂-𝐒𝐮𝐢𝐭𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Oversaw the administrative needs of nine executive team members.
• 𝐄𝐯𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Orchestrated planning and execution services for on-site and off-site corporate meetings and trade shows, including meticulous venue scouting and accommodation arrangements.
• 𝐂𝐨𝐬𝐭 𝐑𝐞𝐝𝐮𝐜𝐭𝐢𝐨𝐧 & 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬: Strategically coordinated travel logistics, securing a 28% reduction in travel expenses through adept vendor negotiations and detailed research.
• 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐖𝐞𝐥𝐥𝐛𝐞𝐢𝐧𝐠 𝐈𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞𝐬: Assisted in the recurring companywide Mental Health First Aid initiatives under the Vice President of Behavioral Medicine, significantly improving employee well-being.
• 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 & 𝐕𝐞𝐧𝐝𝐨𝐫 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬: Deployed marketing assets across national platforms, negotiated advantageous vendor contracts, maintained fiscal discipline, and cultivated enduring relationships with vendors.
• 𝐂𝐚𝐫𝐞𝐞𝐫 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐓𝐫𝐚𝐧𝐬𝐢𝐭𝐢𝐨𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Provided targeted career coaching during the offboarding phase post-COVID, enhanced LinkedIn profiles, and refined resumes to accelerate professional transitions.

Jan 2020 – Jan 2022 · 2 yrs · The Woodlands, Texas, United States · Remote

• 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐂𝐨𝐬𝐭 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Effectively managed multiple high-priority projects for Chief Marketing Officer and Chief Operations Officer teams. Spearheaded procurement of media and promotional materials for nationwide COVID-19 testing sites. Enhanced vendor relationships and negotiated terms, achieving expedited delivery amidst supply chain constraints. Demonstrated strong communication skills and strategic insight, resulting in significant cost reductions and operational efficiencies.
• 𝐓𝐫𝐚𝐯𝐞𝐥 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐨𝐬𝐭 𝐑𝐞𝐝𝐮𝐜𝐭𝐢𝐨𝐧: Efficiently coordinated comprehensive travel logistics and financial arrangements for healthcare professionals across various states, ensuring 24/7 support to accommodate urgent and diverse needs. Optimized collaboration and strategic planning, resulting in a substantial cost reduction exceeding 25%.

May 2020 – Jul 2020 · 2 mos · Houston, Texas, United States · Remote

• Like many, I faced the unfortunate job loss during the Covid-19 pandemic. However, I didn't let this setback deter me. As an Executive Administrative Assistant, I continued to be the crucial link in Sales/Marketing. Even during my unemployment, I remained engaged by providing confidence coaching to others who were also laid off, using this as an opportunity for networking.
• Leveraging the knowledge from ongoing research and courses, I adapted to the evolving job market by offering support that included:
• Providing tips and tools for job seekers.
• Helping many navigate Applicant Tracking Systems.
• Rewriting resumes and cover letters.
• Optimizing LinkedIn profiles, particularly for those using the #OpenToWork feature, also helped me forge new connections.
• Open to relocation - Domestic or International.

Jan 2020 – Present · 6 yrs 4 mos · United States · Remote

• 𝐄𝐦𝐩𝐚𝐭𝐡𝐞𝐭𝐢𝐜 𝐂𝐨𝐚𝐜𝐡𝐢𝐧𝐠: Enhancing client self-awareness and overcoming imposter syndrome through empathetic, experience-based coaching methods, improving self-confidence, public speaking, and negotiation skills.
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐁𝐫𝐚𝐧𝐝𝐢𝐧𝐠: Advancing personal branding and networking capabilities to boost interview outcomes, creating optimized resumes and LinkedIn profiles that lead to successful career transitions.
• 𝐆𝐨𝐚𝐥 𝐒𝐞𝐭𝐭𝐢𝐧𝐠: Assisting clients in setting realistic employment objectives and developing actionable career-advancing plans, incorporating industry insights to foster a growth mindset.
• 𝐈𝐧𝐭𝐞𝐫𝐯𝐢𝐞𝐰 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧: Preparing job seekers for interviews with rigorous practice sessions, feedback, and advanced networking strategies to enhance marketability and online presence.

Jan 2018 – Jan 2020 · 2 yrs · On-site

• Laid off due to Covid Pandemic
• 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Filled two high-level administrative positions, strategically aligning talent with organizational needs.
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Ensured strategic alignment and operational excellence for three vice presidents in industrial automation, oil, gas, and energy sectors, enhancing telecommunications and sales operations in the US market.
• 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Masterfully managed and optimized executive calendars, enhancing scheduling efficiency for top-level leaders, significantly boosting productivity, and focusing on critical business objectives.
• 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞:Upheld organizational integrity and financial accountability by meticulously submitting detailed expense reports, diligently verifying global receipts, and ensuring strict adherence to financial policies and budgets.
• 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Spearheaded the procurement and inventory management of office supplies and promotional materials, supporting continuous business operations and marketing efforts.
• 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠: Planned and coordinated the ABB Executive Committee's complex and ever-changing strategic calendar, coordinating high-level C-Suite meetings with global leaders at CERAWeek, Houston.
• 𝐄𝐯𝐞𝐧𝐭 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧: Formulated and implemented customized week-long schedules for IAEN Account Managers and customers, adeptly managing venue changes and meeting room allocations during ABB Customer World (ACW).
• 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Developed and implemented comprehensive strategies for global travel and coordination, emphasizing cost-efficiency and the integration of seamless teleconferencing solutions to facilitate effective and smooth international collaborations.

Jan 2018 – Jan 2020 · 2 yrs · On-site

• 𝐂𝐨𝐦𝐩𝐫𝐞𝐡𝐞𝐧𝐬𝐢𝐯𝐞 𝐄𝐯𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Solely orchestrated and executed meeting and event logistics, managing everything from venue and audio/visual set-up to customized catering. An adept coordination strategy ensured smooth transitions between multiple meetings and large-scale events, with 3,336 attendees in 2018 and 4,106 attendees in 2019, all while following strict budget guidelines.
• 𝐓𝐢𝐦𝐞𝐥𝐲 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲: Significantly enhanced customer engagement and increased event attendance through meticulous planning and execution, handling urgent requests, and coordinating quarterly off-site IAEN Customer Appreciation Happy Hours. These efforts resulted in a 30% increase in customer satisfaction and an 18% increase in event attendance.
• 𝐂𝐫𝐨𝐬𝐬-𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Facilitated and managed meetings with diverse stakeholders and leveraged partnerships across departments to improve customer interactions.
• 𝐐𝐮𝐢𝐜𝐤𝐥𝐲 𝐋𝐞𝐚𝐫𝐧𝐞𝐝 𝐍𝐞𝐰 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬: Adapted on learning organizational workflows, policies, procedures, and equipment with minimal ramp-up time to build strategic relationships to enable communication and knowledge sharing in a fast-paced environment.
• 𝐇𝐢𝐠𝐡-𝐈𝐦𝐩𝐚𝐜𝐭 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐄𝐯𝐞𝐧𝐭𝐬: Created and executed solely with all logistics from set-up, catering for significant events like the Annual Holiday Party, CEO Welcome Event, and Americas President Retirement Town Hall.
• 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐚𝐧𝐝 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲: Managed all event planning at the APC, focusing on flawless execution, guest satisfaction, and strict adherence to budget constraints.
• 𝐂𝐮𝐥𝐭𝐢𝐯𝐚𝐭𝐞𝐝 𝐂𝐥𝐢𝐞𝐧𝐭 𝐋𝐨𝐲𝐚𝐥𝐭𝐲: Effectively proactive organization IAEN's Customer Appreciation Events and utilized persuasive networking strategies, significantly boosting attendance, and strengthening client relationships.

Jan 2017 – Present · 9 yrs 4 mos · Remote

• 𝐁𝐫𝐚𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Create visually compelling websites with first-time solopreneurs to enhance brand recognition and visibility.
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Identify and articulate clearly and impactfully small businesses' unique market positioning to maximize customer engagement by articulating clear, impactful value propositions.
• 𝐁𝐫𝐚𝐧𝐝 𝐈𝐧𝐭𝐞𝐠𝐫𝐢𝐭𝐲: Develop custom-designed websites that reflect the client's personal and professional identity, cultivating trust, credibility, and understanding with site visitors.
• 𝐔𝐬𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Streamline user experience to boost client engagement by having a website designed to look authentic to their brand, be highly functional, and be user-friendly. With intuitive navigation, the site will make it easy for potential clients to find the necessary information and take action.

Jan 2017 – Jan 2018 · 1 yr · Remote

• 𝐁𝐫𝐚𝐧𝐝 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧: Successfully designed websites for small businesses, enhancing brand visibility and online presence.
• 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧: Implemented bespoke specifications for digital resources, ensuring alignment with clients' promotional and commercial objectives.
• 𝐁𝐫𝐚𝐧𝐝𝐢𝐧𝐠 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Developed and executed a targeted branding strategy, effectively boosting consumer engagement and communication.
• Developed a branding strategy aimed at effectively communicating with consumers.

Jan 2017 – Jan 2018 · 1 yr · Houston, Texas Area · On-site

• (Company closed due to bankruptcy)
• 𝐏𝐫𝐨𝐚𝐜𝐭𝐢𝐯𝐞 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Functioned as a key informant and pivotal liaison, exemplifying leadership, and enhancing credibility by alerting the executive team to potential issues and ensuring seamless inter-departmental communication, thereby maintaining employee trust and rapport.
• 𝐑𝐨𝐥𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: Expertly balanced roles as gatekeeper and gateway, effectively streamlining interactions and fostering a cohesive work environment, significantly improving operational efficiency, and minimizing conflicts.

Jan 2016 – Jan 2017 · 1 yr · Houston, Texas Area · On-site

• 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: Optimized organizational frameworks by creating cross-functional synergies, streamlining appointment coordination for five teams of financial professionals, and significantly improving scheduling efficiency and support structures.
• 𝐀𝐝𝐯𝐚𝐧𝐜𝐞𝐝 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Maintained the utmost discretion in managing sensitive executive tasks while crafting and executing dynamic social media strategies that boosted user interaction and engagement across platforms.

Jan 2015 – Jan 2016 · 1 yr · Dallas, Texas · On-site

• 𝐆𝐥𝐨𝐛𝐚𝐥 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 & 𝐄𝐱𝐩𝐞𝐧𝐬𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Strategically managed the CEO's comprehensive calendar, synchronizing personal and professional schedules across family members while facilitating detailed global travel arrangements* and expediting expense reports to enhance operational efficiency.
• 𝐄𝐯𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Spearheaded diverse event planning and execution, from high-profile celebrations to corporate teambuilding initiatives, and provided essential personal assistance to family members, ensuring effective communication and coordination with the CEO's polo farm operations.

Jan 2013 – Jan 2014 · 1 yr · Dallas/Fort Worth Area · On-site

• 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Proactively prospected small- and medium-sized businesses within three targeted North Dallas zip codes, securing contracts with Reliant Energy to provide utility services.
• 𝐍𝐞𝐠𝐨𝐭𝐢𝐚𝐭𝐢𝐨𝐧 & 𝐒𝐚𝐥𝐞𝐬 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧: Successfully negotiated and presented contracts, closed and implemented new business relationships, and upsold additional products to enhance client engagement.
• 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 & 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Conducted comprehensive training for new employees, equipping them with the necessary skills and knowledge to achieve their sales targets effectively.
• 𝐒𝐚𝐥𝐞𝐬 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞: Achieved a distinguished ranking of #3 within the national sales force within the first 60 days of tenure, demonstrating exceptional sales acumen and strategic execution.

Jan 2010 – Jan 2015 · 5 yrs · Scottsdale, Arizona · On-site

• (previously known as QuantumPathic Center of Consciousness)
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐁𝐫𝐚𝐧𝐝𝐢𝐧𝐠: Provided guidance branding and identity initiatives by meticulously aligning with organizational goals, values, and target demographics, enhancing brand coherence and market engagement.
• 𝐌𝐚𝐫𝐤𝐞𝐭 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡: Conducted comprehensive trend analysis and industry best practices to optimize the effectiveness of branding strategies, ensuring alignment with corporate objectives.
• 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Established and curated multiple social media accounts, significantly boosting online presence through strategic content creation, interactive engagements, and targeted hashtag utilization, resulting in substantial follower growth and enhanced brand visibility.
• 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Crafted compelling content and engaged actively with the online community, leveraging industry-specific hashtags to expand reach and strengthen brand recognition.
• 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Directed and innovated email marketing campaigns, effectively promoting products and services, which increased customer engagement and revenue opportunities.

Jan 2008 – Jan 2017 · 9 yrs · Scottsdale, Arizona, Dallas, Texas · Remote

• 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 & 𝐂𝐥𝐢𝐞𝐧𝐭-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐅𝐨𝐜𝐮𝐬𝐞𝐝: Elevated client self-esteem through transformative confidence coaching sessions, expert image consulting, and personalized styling, significantly enhancing their public image and personal confidence.
• 𝐁𝐫𝐚𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Implemented personal brand transformations by advising on strategic wardrobe and accessory use, boosting the client's brand equity and market presence.
• 𝐂𝐨𝐚𝐜𝐡𝐢𝐧𝐠 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Empowered clients by providing targeted coaching and guidance, enabling them to overcome personal confidence barriers effectively.
• 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐯𝐞 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬: Formulated innovative image consulting techniques that consistently achieved substantial improvements in client confidence and personal brand valuation across various demographics.
• 𝐑𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Established a national reputation for excellence in image transformation and supporting clients in reaching their personal and professional image aspirations.
• 𝐂𝐮𝐬𝐭𝐨𝐦𝐢𝐳𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬: Developed tailored wardrobe management and styling solutions aligned with each client's unique brand and lifestyle, thus enhancing their professional and personal appearance.
• 𝐂𝐥𝐢𝐞𝐧𝐭 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Maintained enduring client relationships through outstanding service and results, building a national network of clientele who advocate for the transformative impact of coaching and consultancy services.
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠: Created personalized action plans for clients, integrating image consulting with confidence coaching to deliver comprehensive and impactful outcomes.

Jan 2006 – Jan 2008 · 2 yrs · Scottsdale, Arizona · On-site

• 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 & 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠: Demonstrated leadership by expertly training new employees in exceptional customer service, significantly enhancing client satisfaction and loyalty, and fostering a culture of continuous learning and improvement.
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 & 𝐒𝐚𝐥𝐞𝐬 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: Ensured comprehensive, up-to-date product knowledge and developed effective upselling techniques, boosting customer confidence, and increasing average transaction values.
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐫𝐨𝐦𝐨𝐭𝐢𝐨𝐧𝐬: Created and executed innovative promotional strategies that led to measurable increases in customer engagement, store traffic, and sales performance.
• 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬 & 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Analyzed customer feedback to refine training programs and sales tactics, tailoring the shopping experience to exceed client expectations and building lasting relationships through empathetic and efficient issue resolution.

Jan 2004 – Jan 2005 · 1 yr · Scottsdale, Arizona · On-site

• 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐢𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Served as the primary gatekeeper for the President, meticulously managing confidential and sensitive correspondence to ensure privacy and security.
• 𝐓𝐫𝐚𝐯𝐞𝐥 𝐚𝐧𝐝 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧: Efficiently maintained and synchronized travel arrangements and calendars for multiple employees, optimizing time management and logistical planning.
• 𝐃𝐚𝐭𝐚 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐚𝐧𝐝 𝐏𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Skillfully prepared data reports and business presentations through extensive research and effective correspondence. Additionally, reviewed and processed billing invoices, enhancing financial accuracy and accountability.
• 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐧𝐝 𝐓𝐞𝐚𝐦 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Provided essential backup receptionist duties and administrative support to other executive assistants, fostering team collaboration, and ensuring efficient office operations.

Jan 2003 – Jan 2004 · 1 yr · Phoenix, Arizona Area · On-site

• 𝐓𝐢𝐦𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Streamlined the Vice President's appointments, schedules, and calendars, ensuring meticulous organization and optimal efficiency.
• 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭: Crafted and executed high-impact business presentations, detailed reports, and polished professional correspondence, significantly enhancing communication clarity and decision-making efficiency.
• 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐎𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭: Spearheaded budget formulation through comprehensive analyses and vigilant monitoring, achieving financial targets and maximizing resource efficiency.

Jan 2000 – Jan 2015 · 15 yrs · Laguna Beach, CA | Scottsdale, AZ | Dallas, TX · On-site

• 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧: Top 10 finalists in Miss Jetset 2015 in Texas.
• 𝐌𝐨𝐝𝐞𝐥𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: Hired as a model by photographers to promote body positivity and teach other women comfort and confidence in their skin.
• 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Assisted photographers by styling and posing other models, enhancing photo shoot effectiveness and artistic expression.

Jan 1997 – Jan 2003 · 6 yrs · On-site

• 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐎𝐟𝐟𝐢𝐜𝐞 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧: Masterfully orchestrated a complex scheduling environment and daily operational tasks, serving as the pivotal gatekeeper for the Vice President of Sales, U.S. Government, K-12 in the U.S., enhancing access and efficiency.
• 𝐁𝐮𝐝𝐠𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐄𝐯𝐞𝐧𝐭 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧: Expertly strategized and executed high-impact corporate meetings, meticulously managing logistics for 230 attendees with hotel accommodations, catering, and nationwide travel, ensuring compliance with budget directives.
• 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐒𝐭𝐞𝐰𝐚𝐫𝐝𝐬𝐡𝐢𝐩 & 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐯𝐞 𝐄𝐯𝐞𝐧𝐭 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠: Innovatively planned and solely spearheaded Oracle's annual corporate Christmas party in Chicago, delivering a memorable experience for over 500 attendees, maintaining budget discipline, and extending the event's scope without additional financial input.
• 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Earned the "Outstanding Contributor" accolade at Oracle for superior administrative support to state and local government teams, substantially elevating organizational efficiency and stakeholder satisfaction.
• 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐏𝐫𝐨𝐛𝐥𝐞𝐦-𝐒𝐨𝐥𝐯𝐢𝐧𝐠 & 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬: Distinguished for devising and implementing creative solutions and analytical approaches to complex challenges, significantly enhancing operational outcomes and strategic decision-making capabilities.
• 𝐌𝐮𝐥𝐭𝐢-𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 & 𝐄𝐱𝐩𝐞𝐧𝐬𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Served as a virtual assistant to the Vice President of IT in Austin, TX, and Director of Business Development in Reston, VA, overseeing expenses, travel arrangements, and correspondence, ensuring streamlined operations across.
• 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Actively participated in sales meetings in Los Angeles and San Diego, effectively representing the Vice President of Sales.

Jan 1996 – Jan 1997 · 1 yr · On-site

• 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Delivered strategic initiatives across twelve states in the State and Local K-12 sectors, partnering with technical and sales leaders to highlight Oracle's innovations and corporate updates through compelling presentations.
• 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Acted as the primary point of contact in client engagements, skillfully communicating product advantages and fostering lasting relationships by enhancing customer understanding and rapport.
• 𝐓𝐞𝐚𝐦 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Played a pivotal role in unifying sales and technical insights, crafting tailored and convincing presentations that directly addressed the unique requirements and obstacles within the K-12 sector.
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: Employed a deep understanding of products and market dynamics to resolve client inquiries and articulate Oracle's value, significantly boosting customer trust and satisfaction.

Jan 1993 – Jan 1995 · 2 yrs · New York, New York, United States · On-site

• 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧:Streamlined communication channels and coordinated efforts among the Vice President, Corporate Sponsors, NFL Clubs, and Owners, aligning objectives and enhancing process efficiency.
• 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:Acted as a critical liaison for the Vice President of Corporate Sponsorships, managing daily interactions with sponsors, prospective sponsors, NFL coaches, and players to strengthen relationship engagement.
• 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Oversaw comprehensive logistics for events such as golf outings and meetings, including managing all travel and accommodation arrangements for NFL coaches and players.
• 𝐄𝐯𝐞𝐧𝐭 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧: Successfully managed and executed event planning and logistical support for Corporate Sponsors during the 1993 and 1994 Super Bowl Games, organizing memorable dinners, parties, and transportation, enhancing sponsor relations.

Jan 1991 – Jan 1993 · 2 yrs · New York, NY · On-site

• 𝐆𝐮𝐞𝐬𝐭 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Expertly managed and responded to guest correspondence directed to the executive office, ensuring personalized attention and prompt resolutions, enhancing guest satisfaction and loyalty.
• 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Served as the pivotal communication link between various departments and the President, facilitating efficient operational flow and executive decision-making, thereby streamlining organizational processes.
• 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐯𝐞 𝐓𝐚𝐬𝐤 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧: Effectively coordinated and executed daily tasks alongside the Executive Assistant and the President's Personal Assistant, supporting the President's agenda and optimizing hotel operations.

Jan 1989 – Jan 1991 · 2 yrs · Wallingford, PA · On-site

• 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Oversaw daily operations for three restaurants and two bars, ensuring top-notch service and operational excellence.
• 𝐄𝐯𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Orchestrated comprehensive planning and execution of banquet hall events, including corporate functions, weddings, and holiday gatherings, consistently achieving high guest satisfaction.
• 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐯𝐞 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠: Partnered effectively with the Pro Shop to coordinate all aspects of golf tournaments and associated award dinners, enhancing event success and participant engagement.
• 𝐒𝐭𝐚𝐟𝐟 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Spearheaded recruitment and training processes, instituting comprehensive training programs that elevated service standards and boosted operational efficiency.
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Participated in monthly board meetings to discuss strategic direction, evaluate organizational performance, and plan future initiatives, significantly improving internal communication and strategic alignment.