Akash Awasthi

Product Manager

Bengaluru, Karnataka, India17 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 15 years of cross-functional leadership experience.
  • Expert in Digital Transformation and Business Excellence.
  • Led teams in Fortune 500 companies.
Stackforce AI infers this person is a Digital Innovation Leader in Aviation and E-Commerce sectors.

Contact

Skills

Core Skills

Product ManagementDigital InnovationBusiness ExcellenceDigital TransformationRisk AssuranceComplianceOperational ExcellenceSeller ExperienceCustomer ExperienceNps ProgramsMedia And TelecomClient Management

Other Skills

Team ManagementLeadershipOutsourcingTotal Quality Management (TQM)Quality AssuranceQMSISO 9001Project ManagementProgram ManagementAgile & Waterfall MethodologiesContinuous ImprovementPerformance ManagementCustomer Relationship Management (CRM)Service DeliveryPartner Relationship Management

About

I am presently engaged in building industry-first, innovative digital products, aiding Business expansion, Consumer Experience, Efficiency and Sustainability for the world’s fastest growing and India’s 3rd largest airport by passenger traffic – Bengaluru International Airport, India. Overall, I have ~15 years of cross-functional leadership exposure across diverse industries, including IT, Retail, E-Commerce, Global Trade, Supply Chain, Telecom and most recently - Aviation & Travel Retail. My core competency is in Business Excellence and Innovation, Digital Transformation, Customer Experience Advocacy and Product Management (Strategy, Design, Development & Go-To-Market). I am hands-on with Data Science and Business Analytics & have led a team of business analysts in my work assignments. Having worked in leadership roles for Fortune 500 companies - Amazon, Flipkart (Walmart group) and Wipro, I have a well-rounded global exposure of diverse cultures, wherein, I've had the privilege to lead and scale worldwide teams and programs. Above all, I'm fortunate to have worked in customer-obsessed, innovative, data-centric and highly ethical business cultures and guided by incredible leaders. ****************************************************** Certifications: + Enterprise Design Thinking Practitioner (IBM certified) + Lean Six-Sigma Black Belt (LSSBB®) + Project Management Professional (PMP®) + Certified Scrum Master® (CSM®) + Certified Scrum Product Owner (CSPO ®) + ISO 9001:2015 QMS Lead Auditor (IRCA®) + Microsoft Office Specialist (MOS® Expert 77-728) ******************************************************* Key Skills: + Digital Innovation & Business Transformation + Product, Program and Project Leadership + Customer, Partner and Vendor Management + Operational Excellence and Process Improvement + Lean, Six-Sigma, Kaizen and Continuous Improvement practices + Project Delivery & Management - PMP®(PMBOK) and Agile Techniques + Service Delivery Assurance and SLA Management + Quality Management System - QMS (ISO 9001:2015) + People Leadership & Development (Hiring, Engagement, Promotions & Retention). ***************************************************** Personal Interests: + Writing and Blogging (Author of book: Prudence) + Teaching and Mentoring (Pro Bono) + Reading (mostly Non-fiction or Science Fiction) + Investing (Public & Private Equity) + Social Work (Education, Environment & Health initiatives - Pro Bono)

Experience

17 yrs 2 mos
Total Experience
4 yrs 3 mos
Average Tenure
6 yrs 7 mos
Current Experience

Bangalore international airport ltd

3 roles

Assistant General Manager | Product Management & Digital Innovation

Promoted

Oct 2025Present · 6 mos

Product ManagementDigital Innovation

Senior Product Manager | Digital Innovation & Business Excellence

Promoted

Oct 2022Oct 2025 · 3 yrs

Business ExcellenceDigital Transformation

Product Manager | Digital Innovation & Business Excellence

Sep 2019Oct 2022 · 3 yrs 1 mo

Digital InnovationBusiness Excellence

Amazon

2 roles

Program Manager | Global Trade Services | Risk Assurance & Compliance

Oct 2018Sep 2019 · 11 mos · Bengaluru Area, India

Risk AssuranceCompliance

Ops Manager | Seller Experience | Operational Excellence

Jan 2017Oct 2018 · 1 yr 9 mos · Bengaluru Area, India

Operational ExcellenceSeller Experience

Myntra

Manager | Customer Experience (CX) | NPS programs

Sep 2014Dec 2016 · 2 yrs 3 mos · Bengaluru Area, India

Customer ExperienceNPS Programs

Wipro digital operations and platforms

3 roles

Group Leader | Media and Telecom | UK Telecom Client (Talk Talk)

Promoted

Jun 2013Sep 2014 · 1 yr 3 mos · Kolkata Area, India

Media and TelecomClient Management

Team Leader | Media and Telecom | UK Telecom Client (British Telecom)

Promoted

Jan 2011Jun 2013 · 2 yrs 5 mos · Kolkata Area, India

Media and TelecomClient Management

Technical Associate | Media and Telecom | UK Telecom Client (British Telecom - Retail)

Dec 2008Dec 2010 · 2 yrs · Kolkata Area, India

Media and TelecomClient Management

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