Apr 2022 – Nov 2025 · 3 yrs 7 mos · Delhi, India · On-site

• Driving enterprise client acquisition by owning the end-to-end sales lifecycle, including lead generation, strategic prospecting, solution consulting, commercial negotiation, deal closure, invoicing, and collections.
• Working closely with CXOs, founders, and senior stakeholders across BFSI, NBFC, fintech, and SaaS organizations to understand business needs and deliver customized payment, aggregation, and collection solutions.
• Responsible for delivering high-impact presentations, managing complex deal cycles, tracking revenue performance through key account metrics, and building strong partner and referral networks to achieve consistent business growth.

Jan 2020 – Sep 2021 · 1 yr 8 mos · Noida, Uttar Pradesh, India

• Driving enterprise business development by identifying strategic opportunities and managing the end-to-end sales lifecycle, including prospecting, client engagement, solution consulting, proposal management, negotiation, and closure.
• Engaging with CXOs and senior stakeholders across large and mid-sized enterprises to understand business challenges and deliver consultative SaaS solutions aligned with their operational and revenue goals.
• Managing complex deal cycles, RFPs, and commercial negotiations while continuously tracking market trends and competitor offerings to strengthen solution positioning.
• Building and expanding key accounts by maintaining a strong opportunity pipeline, developing long-term relationships, and ensuring high customer satisfaction through regular interactions, site visits, and solution optimization.
• Collaborating with clients to map business processes with the platform, driving adoption, improving utilization, and enabling maximum business value from the solution.

Aug 2018 – Jan 2020 · 1 yr 5 mos · Sec-127 Noida

• Handling enterprise account management for clients across Microfinance, NBFCs, Banks, E-commerce platforms, payment companies, and retail chains, with responsibility for relationship management, revenue growth, and solution adoption.
• Driving business development through new client acquisition and expansion of existing accounts, while executing marketing initiatives, campaigns, and engagement strategies to strengthen client relationships.
• Providing SaaS-based and payment technology solutions to organizations in the BFSI and digital payments ecosystem, ensuring alignment with their operational and growth objectives.
• Partnering with product, technology, and operations teams to implement change management and process improvements, enabling clients to scale efficiently and maximize platform utilization.
• Accountable for the growth and performance of each managed account, focusing on pipeline development, revenue generation, and long-term strategic partnerships.

Jan 2018 – Dec 2019 · 1 yr 11 mos · Sec-127 Noida

Nov 2015 – Jan 2018 · 2 yrs 2 mos · Noida, Uttar Pradesh, India · On-site

• Managing new and existing clients by pitching relevant solutions, handling customer queries, and ensuring smooth service delivery on the IndiaMART platform.
• Responsible for customer retention, renewals, and upgrades by understanding client requirements and recommending suitable service packages.
• Acting as a consultant to clients, driving closures over calls, resolving issues, and maintaining strong relationships to improve customer satisfaction and revenue growth.

Sep 2014 – Nov 2015 · 1 yr 2 mos · Noida, Uttar Pradesh, India

• Generating new leads as well as handling assigned leads.
• Develop new business via telephone and mass communication such as email and social media.
• Make a minimum of 100 outgoing telephone calls per day, to prospective accredited businesses within a designated market (Europe, MENA, APAC regions).
• Doing tele-sales of the conference and taking follow-ups regularly.
• Excellent analytical skills to identify a prospect’s level of interest in a product and move them to the next stage in the lead generation program

Sep 2013 – Aug 2014 · 11 mos · Noida, Uttar Pradesh, India

Jun 2009 – Jun 2013 · 4 yrs · India

• Under the direction of the immediate supervisor, negotiates and coordinates field placements of all student teachers in the undergraduate program. Liaises with schools, school boards, academics and government bodies concerning field experiences. Provides detailed information on polices and procedures. Advises students in relation to their file.