Jan 2026 – Present · 4 mos

• In my role as Senior Director of Culture Transformation, I focus on bringing Centene’s cultural priorities to life in the everyday experiences of our employees and members. I drive efforts that connect values, leadership behaviors, and employee engagement to business outcomes to ensure our culture is not just defined, but activated. By leading enterprise programs, partnering closely with senior leaders, and aligning systems, communications, and processes, I help create a workplace where inclusive, human centered behaviors fuel performance and deepen connection to our mission. My work includes:
• Embedding shared values and behaviors into moments that matter across the employee lifecycle; collaborate with team across the organization to ensure cultural alignment in systems, processes, and messaging.
• Defining success criteria, establish feedback loops, and report on engagement and outcomes to demonstrate progress and guide continuous improvement.
• Designing and delivering an enterprise leadership summit that reinforces cultural priorities and inclusive business practices, aligned to mission and talent development goals.
• Building and executing strategic communications that raise awareness, inspire participation, and strengthen cultural identity across the enterprise.

Oct 2024 – Jan 2026 · 1 yr 3 mos

• As Senior Director of Inclusive Business Practices, I led enterprise efforts to embed inclusive, human-centered practices into daily operations and decision-making across the organization. My work brought structure, measurement, and impact to how Centene advances its mission to improve the health of the communities we serve. My responsibilities included:
• Drove cross functional collaboration to shape policies, processes, and systems that embed inclusive, people first principles into operational and strategic decision making.
• Designed tools, programming, and resources that strengthened cultural fluency and inclusive behaviors for employees at all levels, contributing to eight national employer recognitions and 88% favorability on the inclusion index in 2024.
• Implemented guidance for Business Unit Councils and Employee Networks to support measurable, mission aligned initiatives that benefit employees and customers, contributing to a 28% participation rate in the company’s Employee Networks, up from 18% in 2022.
• Elevated storytelling and expanding visibility of inclusive efforts through strategic communications initiatives.

Jan 2021 – Oct 2024 · 3 yrs 9 mos

• Advanced enterprise-wide diversity, equity, and inclusion strategy with business partners across the company, contributing to an 83% favorable measure of DEI engagement in 2022.
• Led a high-performing team that develops DEI programming and engagement opportunities for more than 50,000 employees, achieving an 86% Net Promoter Score and contributing to a 20% participation rate in the company’s Employee Inclusion Groups, up from 15% in 2021.
• Led cross-functional team that reviews company policies, processes, and practices to ensure consistency and integration with company’s core values and new business engagements.
• Designed and produced annual DEI Summit for business leaders in the company, resulting in alignment of DEI objectives and company business goals.
• Drove external communications and reporting strategy for DEI initiatives, leading to in 15+ industry recognitions over three years.

Sep 2019 – Jan 2021 · 1 yr 4 mos

• Orchestrated a comprehensive brand strategy for a Medicare Advantage health plan, supporting a product launch across eight states. Managed multi-million-dollar annual marketing budget.
• Applied strategic insights from market research and strategy to drive continuous improvement, enhancing the plan's appeal and customer satisfaction.
• Collaborated with plan operations (benefits management, medical management, provider relations, etc.) to execute communications strategy and improve service quality.