Dec 2024 – Mar 2025 · 3 mos

• Process Owner, Team Management, 1x1 Discussion, Leave Management, Focus on cross training, Preparation of KPI Data, Monthly Deck presentation, creation and update Operational Maturity Documents (like FMEA, 3x3, Cross Skill people, Escalation Matrix) SOP creation/Update and Review, Focus on Process Improvement Ideas, Taking New Initiative, Learning New Things, End to End User support

Jul 2022 – Dec 2024 · 2 yrs 5 mos

• Process Lead - Oracle Project Accounting, BAU, End-2-End user sopport, Operational Support, Process Improvements. Month End closing, CDP initiative (Defender Control, EVT support account level)

May 2018 – Jul 2022 · 4 yrs 2 mos

• Workday Transition, Integration and Maintenance, Cadency Administration, End User Maintenance, Projects, Requirement Gathering,

Dec 2014 – Apr 2018 · 3 yrs 4 mos

• Oracle GL Maintenance, Source System Correction/Monitoring. Rules Maintenance, Team Management,

Jan 2013 – Nov 2014 · 1 yr 10 mos · Gurgaon, India

• Source System Monitoring, GL Maintainence, User Security, SOX Audit, Involvement in Projects, Testing, Reference Data Maintainence, Rules mapping, Exception Handling. etc.

Sep 2008 – Dec 2012 · 4 yrs 3 mos · Gurgaon, India

• Process Developer (Functional Support Team)
• PROFESSIONAL EXPERIENCE
• GENPACT, India TLM Global Admin
• Supproting GE Capital America.
• Implementation in TLM
• Works with TLM implimantation team in different platform to implement the changes required by business or client within said time lines
• Coordination with the IT and User Team for effective communication between IT, User and design Team
• Facilitate the UAT and go live in TLM, in coordination with technology
• Interact with users for gathering of requirement and business implementation rules
• Hand-over documents prepared for the components that were migrated to Production after User Acceptance Testing. To make the process has zero defects.
• Build Template Naming Convention (TNC) rules and Frequency of Sets/Template.
• Auto Assignee(AA) Tool
• Initiate the period after GL close which help to start the process for templates for reconciliation
• Cordinate with Business and update the details for new records and accounts in AA tool
• Generate Trial Balance TB and send to TLM for Load.
• Admin Functionality
• Work with business/client on Re-grouping request to make the appropriate changes.
• Re-assignment of Sets/Templates
• Prepare Recs Status report or Progress report and coordinates with business in order to heads up the users to close the templates ahead of the deadline.
• Tracking, Follow-up and Closure of Issues and concerns that arise during UAT.
• Validate daily files for Cash Accounts from General Ledger
• Improvement/initiative for process in terms of inclusion/Exclusion data, enhachmen on existing report
• Perform Audit of TLM user to have appropriate access level with in Application.
• Full Business support
• Involved in Testing of reconciliations for functionality and adherence to design standards
• Coordinated User Training for developed reconciliations to establish a comfort level after migration
• Provide test progress status to the project stake holders
• Creating TLM user guide to assist users

Sep 2008 – Dec 2012 · 4 yrs 3 mos · Gurgaon, India

• Oracle 11i Admin
•  Employee/User Creation in Oracle GL
•  Define the Approver Limits, Change MJE Approver of the User(s) as per request.
•  Reset and Delete unwanted batches (Manual JEs) of the users.
•  Build user report in Discoverer on demand.
•  Programme run/schedule in oracle on demand or process level metrics.
•  Coordinate to close/approve MJE in Oracle GL for every Period.
•  Conducting Oracle Access Audit to check the authorization access in Oracle of the users.
•  Cordinate with Business Controllers or approver for appropriate access of the users.
•  Meeting timelines for completion with bare minimum errors.
•  Work with Oracle Quality team to remove/modify the user access level
•  Raise Idm request on behalf of the user for Oracle Access.
• Independent T-Recs Admin Support
•  Complete ownership of data upload process in T-Recs(Total Reconciliation) from Sub-system.
•  Validating of General Ledger, Portfolio Management, Bank and Sub-system.
•  Coordinate with support team and user for Queries and issues and try to resolve at front end level.
•  Uploading Daily file for Cash Recs and executing matching rules.
•  Add or Set up new user in T-Recs.
• Acomplisments
• Completed the project (Manual to Automated) in Work Flow/Support Central for Oracle User Adudit.
• Lean Tested and Certified by Genpact (5 Ideas submitted)
• Designed a WF form for TLM template Re-assignment for controllership prospective.
• Awarded significant pay for best performance in Consecutive years. By GE
• Awarded significant pay for completion of a prject for Canada business in TLM by GE
• Awarded cheers points by Genpact 1 Silver Award, 2 team Awards.

Jul 2007 – Sep 2008 · 1 yr 2 mos · Rajouri Garden

• Profile: Customer Transaction Associate,
• Responsible for all Customer related transaction in terms of Cash, Bank, Credit Card, Gift voucher Etc, and solve their queries.
• Validate the Huge amount of cash and Bank Transaction with the system and manual on daily basis.
• Keep tracking Salary and Expenses for Contractors employees.

Mar 2006 – Apr 2007 · 1 yr 1 mo · Rajpur Road Delhi

• Handled all types of receipt and payment transaction.
• Maintained Debtors and Creditors, and Loan A/c.
• Parties and Bank Transaction Validation.
• Maintain Gold and Fabrics inventories.
• Salary and Expenses