Surbhi Dhama

Associate Consultant

Mumbai, Maharashtra, India5 yrs 6 mos experience

Highly StableAI Enabled

Key Highlights

Certified Scrum Product Owner with strong fintech expertise.
Led successful digitization project for Kisan Credit Card lending.
Published research on artificial neural networks in finance.

Stackforce AI infers this person is a Fintech Product Manager with strong Agile and digital transformation capabilities.

Contact

Skills

Core Skills

Digital TransformationProject ManagementProduct ManagementAgile Methodologies

Other Skills

API IntegrationsProduct Development Life-CycleSalesforceArtificial Intelligence (AI)NegotiationCommunicationPersuasionPersuasive SpeakingNeuro-Linguistic Programming (NLP)ScrumSprint PlanningSprint BacklogSoftware Development Life Cycle (SDLC)Analytical SkillsFinancial Analysis

About

I am a Certified Scrum Product Owner with an MBA in Finance from Christ University, Bangalore. I have a strong understanding of writing SQL queries, managing product backlog, and aligning stakeholders around the product vision. I have also published papers on the use of artificial neural networks for predicting bankruptcy in Indian private banks. I am passionate about fintech and digital transformation, and I strive to solve business problems with data-driven and customer-centric approaches. Experienced in leading the development and execution of innovative digital products and solutions that enhance the customer experience and business efficiency. I have successfully delivered a pilot project with RBiH for end-to-end digitization of Kisan Credit Card lending journey, using farm satellite data and API integrations.

Experience

5 yrs 6 mos

Total Experience

4 yrs 2 mos

Average Tenure

1 yr 4 mos

Current Experience

Ey

Senior Consultant-Business Consulting Risk

Jan 2025 – Present · 1 yr 4 mos · Mumbai, Maharashtra, India · On-site

Idfc first bank

3 roles

Digital Journey Owner-Digital Solutions

Promoted

May 2022 – Dec 2024 · 2 yrs 7 mos

1. Led the development of a Pilot project with RBiH for end to end digitalisation of Kisan Credit Card (KCC) lending journey
2. Led the end to end development of the Pilot project to digitalise KCC Lending journey using Farm Satellite data
3. Led the digitalisation of Kisan Credit Card Journey
4. Managing Govt.-Agency Banking Digital Projects
5. Managed end-to-end development of Business Banking Lending journey

Agile MethodologiesDigital TransformationProject Management

Product Manager- Business Banking

Promoted

Apr 2021 – Sep 2022 · 1 yr 5 mos

> Systems: Salesforce (SFDC), MuleSoft, FICO, MultiBureau, Posidex
> Driving the execution of product development life-cycle such as analysing, planning, positioning, road map development, requirements gathering and product release along with the team.
> Create Business Requirement Document that describes the business use cases, technical requirements and the contribution of various stakeholders.
> Collaborate closely with sales, technical and production team on the development, QA, UAT and release of products and to ensure alignment on feature development and prioritisation.
> Participating in the daily Scrum and Sprint Planning, ensuring the development team has a clear understanding of functional requirements and know exactly what must be developed.
> Keeping all stakeholders up to date on the strategy and product development progress.
> Responsible for product upgrades and improvement depending on the product performance and User feedback.

Agile MethodologiesProduct Development Life-CycleSalesforceProduct Management