Sarouj Saeed

Account Manager

Pakistan3 yrs 8 mos experience

Key Highlights

Expert in managing SMB client relationships.
Produced over 200 research-based scripts as a freelance writer.
Skilled in technical support and customer service.

Stackforce AI infers this person is a SaaS Account Manager with strong skills in client relations and content creation.

Contact

Skills

Core Skills

Account ManagementSalesRecruitmentContent WritingTechnical Support

Other Skills

Business-to-Business (B2B)CommunicationBusiness EnglishResearchFleet OperationsNegotiationCustomer Service RepresentativesPhone MannerTime ManagementAdvertisingFinancial AnalysisTranscription ServicesScriptwritingScreenwritingCopywriting

About

An English major who found her way into the business side of tech. I’ve worked hands-on with SMB clients, managing accounts, delivering product demos, identifying expansion opportunities, and supporting business operations using tools like Salesforce, Monday.com, and AI-driven platforms. I’ve also supported recruitment efforts by managing hiring pipelines and streamlining internal processes. Alongside corporate roles, my academic background has helped me produce 200+ research-based scripts and articles as a freelance writer for platforms including YouTube, Fiverr, and Upwork. Overall, my work sits at the intersection of communication, clients, and tech. Words are tool, I happen to use them well.

Experience

3 yrs 8 mos

Total Experience

10 mos

Average Tenure

8 mos

Current Experience

Motive

Account Manager

Sep 2025 – Present · 8 mos · Remote

I manage a portfolio of SMB clients, build strong relationships, and learn their business needs to identify opportunities for growth. I survey prospects, understand their pain points, and align them with the right Motive solutions. I run product demos, work closely with cross-functional teams, and support renewals by staying proactive with clients. My role includes solving issues, planning to meet revenue goals, and keeping a solid understanding of the platform and market trends to provide better insights.

Business-to-Business (B2B)SalesAccount Management

Ascenturi

Recruitment Specialist

Jan 2025 – Sep 2025 · 8 mos · Texas, United States · Remote

Used candidate data and the CRM to identify and screen 150–200 candidates daily.
Clearly communicated role details and requirements to candidates.
Assessed qualifications against set criteria to determine fit.
Scheduled interviews and coordinated with hiring managers.
Maintained accurate records of all candidate interactions in the CRM.
Handled additional recruitment tasks to support the team and hiring process.

Recruitment

Ibex. pakistan

Technical Support Specialist

Apr 2024 – Oct 2024 · 6 mos · Islamabad, Islāmābād, Pakistan · On-site

Took Inbound Calls, handled customers’ complaints and filed claims over products that were covered under the Allstate Protection Plan.
Promoted to TV Technical Support Specialist and dealt with customers who came in to file claims over TVs. Performed Troubleshooting process and looked into technical details of the product to understand the problem. This involved looking into the technicalities over the phone, getting all the info regarding TV’s manufacturer, speaking to the manufacturers of these products and helping them customers get best assistance.
Campaigns: Allstate Protection Plans - Consumer Electronics
SquareTrade Inc. Extended Warranty
CRM: Salesforce

Technical SupportCommunication

Self-employed

Freelance Writer

Dec 2022 – Dec 2024 · 2 yrs

I wrote YouTube scripts focused on movie and TV show reviews, summaries, and plot breakdowns. My work centered on clear storytelling, solid research, and creating content that kept viewers engaged.

CommunicationBusiness EnglishContent Writing

Touchstone communications

Sales Executive

Aug 2022 – Dec 2022 · 4 mos · Islāmābād, Pakistan · On-site

Performed outbound sales calls for various U.S. banking campaigns, targeting mortgage-paying individuals.
Offered customized financial solutions including mortgage payment plans, home warranty coverage, debt consolidation services, and educational programs.
Multiple campaigns: Mortgage Sales, Home Warranty, Debt Consolidation, and Educational Outreach

CommunicationBusiness EnglishSales