Jan 2024 – Present · 2 yrs 4 mos · Bengaluru, Karnataka, India · Remote

• Provide career coaching to working professionals, guiding them through transitions, skill development, and achieving career growth.
• Mentor individuals to overcome workplace challenges, including promotions, leadership development, and team dynamics.
• Offer resume reviews and develop tailored job search strategies to align with market opportunities.
• Enable professionals to build confidence, enhance decision-making, and achieve meaningful career milestones.
• Focus on fostering a growth mindset and actionable plans to navigate career roadblocks effectively.

Aug 2016 – Dec 2023 · 7 yrs 4 mos · Bengaluru Area, India

• Responsible and accountable for planning and delivering high quality vCenter (VC) patch releases, security patches, express patches, Hot patches and RPQs
• End to End testing of vSphere, SDDC, VCF, VMC with focus on Lifecycle Management (LCM) more from a Customer point of view and scale perspective on all release lines
• Upgrade/patching of 3rd party/OSS on vSphere

Oct 2013 – Aug 2016 · 2 yrs 10 mos · Bengaluru Area, India

• Responsible for E2E ownership of the quality engineering function for the following Compute & Cloud set of products - VC, VUM, VCD, VCD-sp and DR2C product lines. Also responsible for critical components like vCenter Single Sign-on, Install-Upgrade, packaging and Suite interoperability for sustenance releases.
• managed with a team of 4 Managers and a overall team size of 45+ Engineers
• In addition, responsible for driving key Cross Geo initiatives like:
• Quality engineering transition to Engineering services
• Driving security initiative (as the security Czar) for product sustenance
• Strategic site initiative for India R&D

Jan 2009 – Sep 2013 · 4 yrs 8 mos · Bengaluru Area, India

Dec 2006 – Dec 2008 · 2 yrs · Bengaluru Area, India

Apr 2002 – Nov 2006 · 4 yrs 7 mos · Bengaluru Area, India · On-site

• SAP Release Management: Successfully managed and released 35+ SAP projects, ensuring seamless integration into production environments.
• Program & Team Leadership: Led 20+ member global teams across Intel’s Enterprise IT, Software Technology, and Network Divisions, delivering high-impact programs.
• Process & Quality Optimization: Spearheaded CMMi & Test Process Improvement (TPI) programs, optimizing validation and quality assurance across multiple Intel groups.
• Global Outsourcing & Supplier Management: Managed outsourced teams in India, Taiwan, and Korea, defining quality benchmarks and ensuring compliance with Intel’s product lifecycle standards.
• Enterprise & Engineering Tools Implementation: Led cross-site deployment of ClearCase (CM), TIBET (Defect Management), and iPLC (Intel Product Lifecycle), driving operational efficiency.
• People Leadership & Mentoring: Managed, coached, and developed teams of up to 35 engineers and project managers, fostering leadership growth and technical excellence.

Nov 2000 – Mar 2002 · 1 yr 4 mos · Bengaluru Area, India · On-site

• Key Accomplishments:
• Quality Leadership & Compliance: Spearheaded ISO 9001:2000, CMM-Level 5, and TL 9000 certifications, ensuring process standardization and audit readiness.
• Process Development & Implementation: Managed the BSC Process Development Team (PDT), driving process improvements and compliance initiatives across GSM/BSC programs.
• Defect Prevention & Root Cause Analysis: Owned defect prevention programs, conducted retrospective reviews, and facilitated root cause analysis, leading to measurable quality improvements.
• Metrics & Performance Tracking: Defined, collected, and published key project/release metrics monthly, improving visibility into quality trends and process efficiency.
• Cross-Functional & Global Coordination: Acted as the local GSM representative in Process Management Teams (PMTs), aligning global quality objectives with local execution.
• Team Leadership & Mentoring: Managed a 10-member team, guiding them through process implementation, audits, and continuous improvement initiatives.

May 1999 – Nov 2000 · 1 yr 6 mos · Bengaluru, Karnataka, India

• Worked as a process consultant for Siri Technologies, Phoenix Global solutions and Texas instruments.

Jun 1996 – Apr 1999 · 2 yrs 10 mos · Bengaluru, Karnataka, India · On-site

• Product development, escalation handling for dedicated Lucent tech customers.