Lakshmi S S

Product Engineer

Bengaluru, Karnataka, India16 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 15 years of diverse data analysis experience
  • Expert in reporting automation and dashboard development
  • Master's in Data Science with hands-on certifications
Stackforce AI infers this person is a Data Analyst with a strong background in operations and technical support.

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Skills

Core Skills

Data AnalysisReportingTechnical SupportOperationsHuman Resources Management

Other Skills

Dashboard DevelopmentPerformance TrackingIssue AnalysisTroubleshootingHVAC SystemsLighting SystemsHR SupportTechnical CoordinationSalary ProcessingLoans and Advances ManagementMedical Bill ProcessingCRM ApplicationsNetwork Infrastructure ManagementCustomer ServiceTeam Management

About

Experienced Data Analyst and Operations Professional with over 15 years of diverse experience in reporting, dashboard development, and business process improvement. My background spans across engineering operations, reporting automation, and team coordination—supported by technical skills in Power BI, Python, and Excel. I currently work as a Senior Engineer - Reports, where I support critical decision-making through real-time dashboards, performance tracking, and issue analysis across large teams. I'm passionate about simplifying complex data through clean visuals, actionable insights, and process automation. Recently completed a Master’s in Data Science from Deakin University, along with hands-on certifications in Python, Data Visualization, and Machine Learning. I’m now actively applying these skills to real-world projects and continuously learning in the areas of data modeling, automation, and applied statistics. Looking for opportunities where I can leverage both my operations background and analytical skills to support smarter, data-driven decisions in dynamic business environments.

Experience

16 yrs 3 mos
Total Experience
8 yrs 1 mo
Average Tenure
9 yrs 1 mo
Current Experience

Carrier abound

Senior Engineer

Apr 2017Present · 9 yrs 1 mo · Bengaluru, Karnataka, India · On-site

  • Started with front-line technical support, assisting field technicians in diagnosing and resolving issues related to HVAC and lighting systems. Over time, transitioned into a reporting-focused role, leveraging data tools to streamline operations and reduce manual work.
ReportingDashboard DevelopmentData AnalysisPerformance TrackingIssue Analysis

Wipro

5 roles

Project Engineer

Aug 2016Mar 2017 · 7 mos · On-site

  • Troubleshooting with a technician who is working on HVAC units and Lighting Systems for repairs and maintenance. Addressing queries for HVAC and lighting issues raised by store managers/employees through calls/work orders.
TroubleshootingHVAC SystemsLighting SystemsTechnical Support

Human Resources Executive

Apr 2013Aug 2016 · 3 yrs 4 mos · On-site

  • Managed salary processing, loans and advances, and medical bill processing for employees.
Salary ProcessingLoans and Advances ManagementMedical Bill ProcessingHuman Resources Management

Senior Associate

Sep 2011Mar 2013 · 1 yr 6 mos · On-site

  • Insurance Industry - Providing technical support for Seibel CRM based applications.
Technical SupportCRM Applications

Multiple Roles across Wipro Divisions

Promoted

Jan 2010Mar 2017 · 7 yrs 2 mos · On-site

  • Worked across four Wipro entities – BPO, Technologies, Wividus, and EcoEnergy – contributing to projects in operations, HR support, reporting, and technical coordination. Progressed through increasingly responsible roles before transitioning to Carrier via Wipro EcoEnergy acquisition.
OperationsHR SupportReportingTechnical Coordination

Senior Associate

Jan 2010Sep 2011 · 1 yr 8 mos · On-site

  • Telecommunication Industry - Managed and configured network infrastructure and customer service.
Network Infrastructure ManagementCustomer ServiceTechnical Support

Education

Deakin University

Master of Data Science — Data Science

Nov 2023Nov 2024

Great Learning

Post Graduate Program In Data Science & Business Analytics — Data Science & Business Analytics

Jul 2022May 2023

MBI-Tech

Master of Business Information Technology — Computer Networks and Internet Security & Financial Management.

Jan 2006Jan 2008

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