Aniket Sharma — Operations Associate
9 years of experience in ITSM,CMDB, SRM, SLM, BMC Remedy. 3 years of experience in ServiceNow Administration, CMDB and Discovery. Responsible ITSM Engineer with Comprehensive Experience for Handling and Resolving Issues. Owns the Configuration Management System, including the configuration management database (CMDB). Responsible for maintaining data quality, integrity, and security of configuration management database (CMDB). Data governance, process governance, analytics and reporting, participate in audits, troubleshooting. Analysis of faults and problems arising from configurations and propose appropriate remediation.
Stackforce AI infers this person is a Configuration Management expert in ITSM and ServiceNow environments.
Location: Pune, Maharashtra, India
Experience: 12 yrs
Career Highlights
- 9 years of experience in ITSM and CMDB management.
- Expertise in ServiceNow Administration and BMC Remedy.
- Proficient in data governance and analytics.
Work Experience
Capita
Configuration Manager (2 yrs 4 mos)
Senior Analyst CMDB (6 yrs 5 mos)
TMF Group
Remedy Administrator (3 yrs 3 mos)
BMC Software
Platform System Admin (2 yrs 4 mos)
Education
Bachelor's degree at Department of Technology, Savitribai Phule Pune University
