Kritika Thakur — Operations Associate
Armed with a Master's degree in Digital Marketing (MBA) and a Bachelor's degree in Computer Science Engineering professional degrees. Results-driven professional with experience in retail operations, business analysis, and process optimization. Adept at multitasking, problem-solving, and delivering exceptional customer experiences. Strong knowledge in inventory management, workflow efficiency, and cross- functional teamwork. My unique blend of technical and marketing expertise enables me to analyze problems, develop strategic solutions, and deliver results.
Stackforce AI infers this person is a Digital Marketing and Operational Analysis specialist with a strong technical foundation.
Experience: 2 yrs 11 mos
Skills
- Operational Analysis
- Operational Optimization
- Customer Experience
- Customer Support
- Business Analysis
Career Highlights
- Master's in Digital Marketing with technical expertise.
- Proven experience in operational analysis and optimization.
- Strong background in customer experience and support.
Work Experience
Apple
Operational Specialist (11 mos)
Specialist (1 yr)
Ocwen Financial Solutions Pvt. Ltd. - APAC
Business Analyst (1 yr)
Intern, Reporting and analytics (1 yr)
Education
Master of Business Administration - MBA at Chitkara University
Bachelor of Engineering - BE at Chitkara University