Alen Sandosh V

Business Development Executive

Bengaluru, Karnataka, India7 yrs experience

Highly Stable

Key Highlights

Consistently exceeded transaction targets by over 170%.
Successfully onboarded marquee merchants, driving significant revenue growth.
Led high-performing teams to improve inbound lead quality.

Stackforce AI infers this person is a Fintech professional with expertise in business development and account management.

Contact

Skills

Core Skills

Account ManagementBusiness DevelopmentTeam ManagementCross-sellingMerchant Acquisition

Other Skills

Program ManagementKey Client RelationshipsCustomer RetentionCustomer ExperienceKey Account Relationship BuildingEnterprise Account ManagementClient RelationsKey Account ManagementUpsellingCross-functional CollaborationsStakeholder ManagementNew Business DevelopmentTeam BuildingLead QualificationTeam Leadership

About

Experience in charting out sales and advising on products with key focus on enhancing business volumes & growth as well as achieving revenue and top & bottom-line profitability Accomplished in efficiently coordinating technical pre-sales activities and driving pre-sales action plans by transferring industry & product knowledge to customers along with defining metrics / KPIs to measure business performance Exceptional track record in consistently achieving projected / set targets, identifying high-yielding markets and driving businesses to carve a niche in a volatile and resistant markets Strong aptitude in setting up appropriate sales & marketing plans to ensure attainment of business goals within set company’s policies & budgetary norms using sound understanding of modern business management techniques Capable to capture the appropriate data/metrics & insights to attract targeted users / audience by keeping up-to date with market trends & competitor activities Proficient at establishing strong customer relationship by providing accurate and resolving customers inquiries on products, quotes and issues/concerns Adept at formulating RFI, RFP, RFQ and all other relevant reports and documents for higher officials Excellent communication, problem solving & analytical skills to overcome challenges and made high-impact decisions using experience-backed judgment, strong work ethics and irreproachable integrity

Experience

7 yrs

Total Experience

3 yrs 6 mos

Average Tenure

Current Experience

Cashfree payments

4 roles

Manager

Apr 2024 – Jan 2026 · 1 yr 9 mos

Driving merchant growth, cross-selling, and funnel scale across key enterprise accounts.
Key Achievements
Scaled major enterprise merchants, onboarding and growing accounts like Juspay, Stable money, Blostem, Neoworld, Justdial, Branch, Caratlane, Bharatpe, Fabzen, Cleartax, Mahindra Rural Home Finance, Unity Bank, Ponnawalla Fincorp, Pine Labs, Pocket Kings, 1Verse.
Delivered 170%+ of transaction target in Q1 and 100%+ in Q2 2024; consistently contributed to quarter-on-quarter NDR and revenue uplift.
Boosted key merchant transaction volumes:
Ponnawalla Fincorp: 46 → ~10,000 monthly transactions
Deepvue OKYC: 12K → 50K+ monthly
Monnai- Multiple VPA/Pan/UPI (till oct they did 3 lacs monthly and adhoc upto 14lac transaction count)
Increased inbound activation efficiency to 70–90 monthly (vs. previous 45–50), raising conversion rate to 4–7%.
Recovered ₹15 lakh outstanding payments from a major banking client (Kotak).
Anchored churn cadence — proactively improved retention and merchant health metrics.
Strengthened lead funnel automation with Salesforce; improved visibility and lead scoring systems for leadership & marketing.
Trained and developed new team members, enabling faster ramp-up and team independence.
Worked on multiple bidding processes (LIC, NABFINS)
Participated in Insurance roundtable, Mumbai organised by Cashfree
Awards: Workflow Wizard, Growth Titan of the Quarter (Q2).

Program ManagementAccount ManagementKey Client RelationshipsCustomer RetentionCustomer ExperienceKey Account Relationship Building+9

Assistant Manager

Promoted

Apr 2022 – May 2024 · 2 yrs 1 mo

Led high-performing teams, built automated funnels, and improved inbound conversion quality at scale.
Key Achievements
Led 9 direct reportees and 25 functional reportees, improving inbound lead quality and daily productivity.
Maintained 25%+ Net Qualification Rate for 4–5 months straight; peak 27% — best-performing period for the inbound funnel.
Increased note accuracy from 46% → 98%, improving downstream sales conversion.
Reduced backlog to zero by ensuring same-day lead attendance—a major efficiency breakthrough.
Introduced structured processes: qualification SOPs, sales note templates, lead disqualification filters, follow-up cadence rules, and improved campaign-filter logic.
Drove Salesforce migration for all inbound teams; owned process setup + data migration.
Built the inbound funnel automation with SF team; improved prioritization for high-value leads.
Onboarded high-value merchants: Monnai, Pidilite, Sutherland, Unity Bank, Mahindra HF, Ponnawalla Fincorp, Tide, Housing.com, etc for verification suite product
Successfully cross-sold multiple verification products, unlocking higher per-account revenue.
Awards: Workflow Wizard, Busy Bee, Monthly Contest Winner.

Account ManagementTeam ManagementProgram ManagementTeam BuildingLead QualificationTeam Leadership+12

Senior Associate Growth

Apr 2021 – Apr 2022 · 1 yr

Top-performing contributor in merchant onboarding, cross-selling, and revenue expansion.
Key Achievements
Successfully onboarded marquee merchants like Snitch, Assam State Biodiversity Board, TownScripts, Zhiffy, AR Village, etc.
Achieved consistent target completion quarter after quarter, including 125% incentive in Q1.
Increased settlement revenue by cross-selling & upselling to more than 15 merchants at higher TDR.
Introduced operational improvements — roster setup, qualification assistance, cross-team coordination.
Enhanced activation numbers in Q3:
857 activations achieved (57% of target)
439 transactions delivered (61% of target)
Trained multiple team members and supported onboarding of new hires on demos, product, and processes.

Account ManagementQueue/Roster Planning for Sales TeamsCross-selling Across Payment & Verification ProductsLead Qualification AssistanceTraining New Team MembersMulti-Stakeholder Coordination+5

Growth Lead

Dec 2019 – Apr 2021 · 1 yr 4 mos

Part of the core team driving high-volume merchant acquisitions across Payments & Payouts.
Key Achievements
Onboarded major merchants including Sanghi Cement, Letyshops, Aditya Birla Money, Bikayi, MYFS Technologies, Tresmode, Attic Space, Fueladreams, Springtek, Offineeds, and 10+ school/ERP accounts.
Key success: MYFS Technologies became one of the Top 10 payout transacting merchants.
Recognized for consistent performance with multiple vouchers & commendations.
Contributed to pipeline growth by improving lead handling quality, demo accuracy, and onboarding documentation.
Demonstrating products and services of the Payment Industry as deemed necessary by clients.
Product Presentation and follow up with clients for business expansion.
Handling and On-Boarding Channel Partners according to agreed business plans.
Followed-up with the clients every week thereby; building relationship with all stake holders and keeping competition at bay
Resolved the issues quickly and made sure POC’s are assigned to address them.

Account ManagementInside SalesKey Client RelationshipsLead QualificationMerchant AcquisitionNegotiation & Objection Handling+1

Bi worldwide (india)

Senior Key Account Executive

Oct 2018 – Sep 2019 · 11 mos · Chennai Area, India

Prospected and developed new client relationships within a defined geography/ market; consulted with clients on business issues and research design
Managed consumer product and service launch programs by implementing program strategies; administered account teams and acted as the day-to-day contact with clients
Followed-up with the clients every week thereby; building relationship with all stake holders and keeping competition at bay
Administered payments by making sure invoices are generated and sent on the agreed timelines
Resolved the issues quickly and made sure the gifts are given/received based on the agreed time lines

Account Management

Getfriday

Senior Executive

May 2016 – Jul 2018 · 2 yrs 2 mos · Bangalore

Since Apr2016 TTK services, Bangalore (www.getfriday.com)| Management Trainee
Analyze market fluctuations with a focus to reach out to unexplored markets / customer
Harmonize with existing as well as potential customers and defined high standard service norms for client servicing
Identify streams for revenue growth opportunities for the business and developed marketing plans to build customer preference
Proactively generate revenue for the company by fetching new clients on board and develop effective working relationships with clients/stakeholders through inbound calls and regular meetings and identify further sales & business development opportunities
Gather market and customer information along with coordinate with Proposal Team to deliver proposals within timeline to customers
Prepare concise, value-based sales proposals, sales reports, activity reports and revenue forecasts for commercial evaluation and producing weekly pipeline reports summarizing processes
Enhance business profitability by identifying streams for revenue growth & developing marketing plans while considering and developing consumer preference
Explore and develop new clients for securing a win-win profitable business. Provide best products to suit client needs; generated business and achieved profitability and sales growth
Significant Highlight:
Diligently worked to bag several projects worth $500 - $1000 by giving discounts on hourly rate
Took initiative to down size the response time to emails from clients and proactively managed specific key accounts

Naukri.com

Internship

Apr 2015 – Jun 2015 · 2 mos · Coimbatore Area, India

The project aimed at assessing the perception of the existing and potential clients of Naukri.com(online job portal) towards online portal hiring service.