Oct 2021 – Apr 2025 · 3 yrs 6 mos · Bangalore Urban, Karnataka, India · Hybrid

• 🏢 About Sprinklr
• Sprinklr is a leading enterprise SaaS company that helps the world’s largest brands unify customer experiences across 30+ digital channels — from social media to messaging, live chat, and voice. Its AI-powered Unified-CXM platform enables businesses to break down silos across marketing, customer service, and insights teams, ensuring a seamless and personalized customer experience at scale.
• Problem Solved: Enterprises today struggle with fragmented customer data and disconnected engagement tools across channels. Sprinklr solves this by providing a single, unified platform that helps brands listen, understand, and act on customer needs in real time — with built-in AI for automation, analytics, and governance.
• Customers: Microsoft, Samsung, P&G, McDonald’s, Lenovo, and over 1,000 global enterprises.
• Valuation: ~$4 billion
• Listed on: New York Stock Exchange (Ticker: CXM)
• Website: https://www.sprinklr.com

Jul 2020 – Oct 2021 · 1 yr 3 mos · Bengaluru, Karnataka, India

Oct 2019 – Jul 2020 · 9 mos

Dec 2018 – Sep 2019 · 9 mos

May 2018 – Nov 2018 · 6 mos

Jul 2015 – Mar 2016 · 8 mos · Bengaluru Area, India

• About BankBazaar : BankBazaar is the world's first neutral online marketplace that gives consumers access to customized rate quotes on loans, credit cards or personal finance products. BankBazaar.com is one stop solution for all Financial Products. Shopping for loans & insurance just like you buy everything else online. They offer their services through web and mobile platforms.
• I was the hiring process owner for Products team. Working on niche positions like Sr. Product
• Manager, Product Manager, Product Analyst, UX and senior level positions like AVP, VP products.
• I was part of core team, understanding growth plans, mapping talent needs & new positions that
• need to be created and talent capabilities required to succeed in those positions.
• Achieve staffing objectives by recruiting and evaluating job candidates; advising hiring managers on talent pool availability, Interview coordination, Offer negotiation, offer proposal and offer roll out, On boarding. Taking care of end to end recruitment.
• Directly coordinating with top level management – cofounder’s of BankBazaar.com
• Sourcing profiles through LinkedIn, Google search, Headhunting, Databases, References, Job portals.
• Single point of contact for consulting firms.
• Received appreciation mails from the co-founders of the company for my best performance.

Oct 2014 – Jun 2015 · 8 mos · Bangalore

Feb 2013 – Sep 2014 · 1 yr 7 mos · Bangalore

• MakeMyJob (MMJ) is a talent search company in Technology, Healthcare and BFSI space and focused on Middle & Senior level positions with start-up / mid-sized Product Companies in APAC region and US.
• Part of Products team with special focus on online & enterprise space, headhunting for lateral to senior level technical positions.
• MMJ is well funded with a long term perspective of providing professional services in the areas of Staffing & Recruitment and supported by several veterans from the consulting industry.

Jan 2011 – Jan 2012 · 1 yr · Bangalore

• Identifying training and development needs
• Designing and developing L&D programmes, Surveys, Monitoring and reviewing
• Evaluating feedbacks
• Preparing & announcing training calendar, coordinating and organizing pre and post training activities
• Vendor Management, negotiation
• Coordinating, organizing and conducting events
• Worked on SAP, e-learning techniques
• Good knowledge on recruitment process, coordinating in campus recruitments

Oct 2008 – Sep 2009 · 11 mos · KGF