Veena N

Operations Associate

Bengaluru, Karnataka, India11 yrs experience

Highly Stable

Key Highlights

Over a decade of HR experience
Expert in Hire-to-Retire processes
Led successful system migrations

Stackforce AI infers this person is a Human Resources professional with expertise in HR operations and employee lifecycle management.

Contact

Skills

Core Skills

Human Resources (hr)Employee Lifecycle ManagementSystem MigrationsHr SupportRecruitmentEmployee Onboarding

Other Skills

Global Human Resources ManagementHuman Resource DevelopmentWorkdayOracle FusionContact CentersHR PoliciesService DeliveryService-Level Agreements (SLA)Talent ManagementFull Life Cycle RecruitingApplicant Tracking SystemsCompensation & BenefitsOnboardingEmployee RelationsRecruiting

About

Experienced and results-driven HR professional with over a decade of experience in HR Operations, Recruitment, and Employee Lifecycle Management. Proven expertise in handling end-to-end Hire-to-Retire processes, payroll support, employee query resolution, system migrations, and HR ticketing tools such as Workday, ServiceNow, and Fusion. Recognized for consistent high performance, strong process knowledge, and dedication to quality service delivery for global clients like Siemens, UPS, and Infosys. A collaborative team player with excellent communication skills, a strong work ethic, and a focus on continuous improvement and employee satisfaction.

Experience

11 yrs

Total Experience

3 yrs 8 mos

Average Tenure

Current Experience

Siemens

Human Resources Specialist

Aug 2023 – Oct 2025 · 2 yrs 2 mos · Bengaluru · Hybrid

Delivered end-to-end HR operational support for U.S.-based employees covering the full
Hire-to-Retire lifecycle.
Led migration from Oracle Fusion to Workday, ensuring smooth transition and minimal
disruption.
Managed HR service requests through ServiceNow ticketing system while maintaining
SLA adherence.
Resolved employee queries on payroll, benefits, learning systems, performance
management, and HR policies.
Maintained W-4 and state tax documentation to ensure accurate payroll processing.
Generated employment verification letters for visa, loan, travel, insurance, and rental
requirements.
Handled critical employee escalations and collaborated with HR teams and leadership
for resolution.
Led a cross-functional team of 14 members improving collaboration and operational
efficiency.

Global Human Resources ManagementHuman Resource DevelopmentHuman Resources (HR)Employee Lifecycle Management

Accenture

HR services

Sep 2020 – Jul 2023 · 2 yrs 10 mos · Bengaluru · Hybrid

Provided frontline HR support for U.S. employees via phone, email, chat, and HR portals.
Managed employee lifecycle transactions including onboarding, transfers, and
separations in Workday.
Addressed employee queries related to payroll, benefits, performance cycles, and HR
policies.
Maintained HRIS employee records ensuring accuracy and data confidentiality.
Supported LMS troubleshooting and coordinated with Tier-2 teams for issue resolution.
Contributed to process improvements and enhanced employee HR support experience.

Human Resource DevelopmentContact CentersEmployee Lifecycle ManagementHR Support

Infosys bpm

Senior Process Executive at Infosys

Jun 2013 – Jul 2019 · 6 yrs 1 mo · Bengaluru · On-site

Managed end-to-end recruitment for voice and back-office roles up to Senior Manager
level.
Sourced and shortlisted candidates through job portals, internal databases, and
recruitment partners.
Coordinated interviews with operations, HR, and training teams.
Managed offer letter generation, validation, and communication with selected
candidates.
Handled vendor empanelment and coordinated hiring through recruitment partners.
Coordinated weekly onboarding activities across multiple locations in India.
Prepared recruitment reports including hiring volumes, utilization, and vendor
performance metrics.