Feb 2023 – May 2024 · 1 yr 3 mos · Port Chester, New York, United States

• Led the hiring process at Semaca, conducting interviews and onboarding new employees.
• Apply business knowledge and sales expertise to effectively promote and sell products/services.
• Hands-on training for new employees with systems, processes, and best practices.
• Handled customer inquiries, billing disputes, and scheduling while delivering timely and efficient responses to inbound calls and emails.
• Analyze expense and income accounts; reconcile bank statements and generate annual financial statements.

Jun 2022 – Jan 2023 · 7 mos · Bedford, New York, United States

• Consistently exceeded weekly lead conversion quotas by 50% through cold calling, email outreach, texting, and marketing campaigns.
• Led team training on cold calling strategies and best practices, improving outreach effectiveness and conversion rates.
• Crafted and implemented targeted discovery questions during client interactions.
• Developed tailored email and call templates for enhanced sales efficiency.
• Conducted listing presentations; delivered thorough Comparative Market Analysis and all other relevant due diligence, securing two listings within the first week.
• Emphasized empathy in client interactions to better understand their needs and preferences; tailored solutions to align with client requirements.

Sep 2021 – Jun 2022 · 9 mos · Denver, Colorado, United States

• Sold 3 million dollars in property value within 4 months, exceeding quota by 50%.
• Implemented CRM management strategies to efficiently track and nurture leads generated through cold calling, emailing and marketing campaigns.
• Led efforts to refine marketing strategies, sales approaches, customer management through the sales cycle, and improve operational efficiency.
• Developed the ability to build rapport with clients and overcome objections, resulting in a consistent increase in sales revenue.
• Evaluated opportunities and conducted due diligence on commercial and residential assets.

Apr 2021 – Jul 2021 · 3 mos

• Assisted clients in managing their accounts and facilitating the transfer of funds within Fidelity-provided account options
• Developed strong knowledge of Fidelity product offerings
• Maintained a commitment to exceptional standards, resulting in consistently high client retention rates

Jan 2020 – Mar 2020 · 2 mos · Boulder, Colorado, United States

• Engaged with 300+ attendees at 10 industry trade shows, resulting in 5 qualified leads generated
• Managed sales and customer engagement at home shows, driving product sales and expanding client base
• Conducted discovery sessions with potential clients to comprehend their needs and provide comprehensive education about the company and its product
• Leveraged customer service and problem-solving skills to engage diverse clientele and successfully secure sales
• Directed marketing and sales efforts at home shows and major relevant events to promote and sell the product

Jun 2019 – Aug 2019 · 2 mos · Harrison, New York, United States

• Supervised a team of 5 assistant counselors and coordinated activities for 70 camp attendees on a daily basis
• Utilized strong communication and conflict resolution skills to mentor assistant counselors in student management and event planning
• Devised team-building exercises for both assistant counselors and campers to foster a cohesive and engaging camp environment

Jan 2019 – Dec 2019 · 11 mos · Boulder, Colorado

• Implemented focused budgeting strategies, enabling the organization to clear $20,000 in debt and generate over $75,000 within a yearn
• Collaborated with the Treasurer to prepare and oversee budgets, effectively controlling expenses and resource allocation
• Devised a system to monitor the academic progress of 80 new members and brothers, providing the necessary resources for GPA improvement
• Guided the Scholarship Director in fostering proactive academic engagement, elevating the house average GPA to 3.8

Jun 2017 – Aug 2018 · 1 yr 2 mos · Greenwich, CT

• Consistently exceeded $250 daily sales quota through effective customer management, streamlined transactions, attentive fitting room assistance, and meticulous inventory control
• Consistently achieved high sales performance by employing effective customer engagement strategies, persuasive product knowledge, and effective cross-selling strategies
• Took charge of onboarding and training of five new employees to ensure a proficient and skilled team
• Strategically delegated tasks among colleagues in the men's department to optimize time management during peak periods and holiday rushes