Jan 2026 – Mar 2026 · 2 mos · Bengaluru · Hybrid

• Own the P&L for the leadership search vertical, driving revenue growth, forecasting accuracy, and profitability.
• Partner with founders, CXOs, and boards to design and execute leadership hiring strategies aligned with business transformation and growth objectives.
• Deliver complex, high-impact searches across C-suite, VP, and business-critical roles with a consultative, research-led approach.
• Build and deepen long-term client relationships, resulting in repeat mandates and strategic advisory engagements.
• Lead and mentor a high-performance consulting team, embedding structured performance management, accountability, and commercial discipline.
• Strengthen operational rigor through pipeline governance, reporting cadence, search methodology, and stakeholder communication frameworks.
• Balance commercial ambition with delivery excellence to ensure sustainable growth and brand credibility.

May 2025 – Jan 2026 · 8 mos

Jun 2024 – May 2025 · 11 mos

• Led a high-performing search team with full ownership of the business unit’s P&L, revenue targets, and delivery outcomes within a fast-scaling executive search environment.
• Owned financial performance including revenue planning, forecasting, and profitability for the team.
• Served as a strategic partner to clients, aligning talent solutions with business objectives and organizational growth plans.
• Directed complex search engagements from scoping through closure while ensuring exceptional stakeholder experience.
• Drove account growth through relationship expansion, repeat mandates, and consultative advisory.
• Managed and mentored consultants, establishing clear performance metrics and a culture of accountability.
• Balanced commercial priorities with delivery excellence to consistently achieve business targets.
• Strengthened operational rigor through structured reporting, pipeline management, and search governance.
• Operated at the intersection of client success, team leadership, and financial performance.

Dec 2023 – Jun 2024 · 6 mos · Bengaluru, Karnataka, India · Hybrid

• At Ekholine, we set out to revolutionize customer support by building an AI-driven contact center—designed to solve manpower constraints and enhance efficiency. As Co-founder and CEO, I led from the front, building high-performing teams and driving operations to bring this vision to life. From strategy to execution, I was deeply involved in scaling teams, optimizing processes, and ensuring our technology delivered real impact.

Jun 2023 – Nov 2023 · 5 mos · Bengaluru, Karnataka, India · On-site

• At Palette (formerly White.Inc), I joined as Vice President of Sales and Customer Experience with a mission to redefine the CX function. I scaled the team 2x, transforming its structure and efficiency while leading a high-performing team of 50 across sales and service. Focused on driving growth, enhancing customer satisfaction, and building a culture of excellence, I played a key role in strengthening the company's sales and support ecosystem.

Apr 2022 – May 2023 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• At ZestMoney, I was brought in to build an in-house Customer Experience (CX) team from the ground up, transitioning from a fully outsourced model. I led a massive team of 250—both in-house and external—driving CX transformation through data-driven insights. From optimizing customer journeys to managing P&L, I focused on turning raw data into actionable projects that enhanced customer satisfaction and operational efficiency.

Feb 2020 – Apr 2022 · 2 yrs 2 mos · Bangalore Urban, Karnataka, India · Remote

Dec 2018 – Dec 2019 · 1 yr · Bengaluru, Karnataka, India

Feb 2018 – Nov 2018 · 9 mos · San Jose, California, United States

Aug 2015 – Dec 2017 · 2 yrs 4 mos · Bangalore, India · On-site

Apr 2013 – Jul 2015 · 2 yrs 3 mos · Melbourne, Victoria, Australia

Jan 2009 – Mar 2013 · 4 yrs 2 mos · Melbourne, Victoria, Australia