Apr 2022 – Present · 4 yrs · United States · Remote

Jan 2021 – Dec 2022 · 1 yr 11 mos · Atlanta, Georgia, United States

Dec 2019 – Jan 2021 · 1 yr 1 mo

• Lead sales operations and business strategy execution through operationalizing and optimizing marketing strategy, business processes, MarTech infrastructure, measurement, and reporting. I own the CRM and all integrations into the system - MQLs, SQLs, Opportunity Management, MarTech Stack, and Revenue Operations - for all lines of business.

May 2019 – Dec 2019 · 7 mos

• I led all marketing operations - content strategy, website operations, product marketing, social media marketing, and event marketing. Additionally, I relaunched the our CRM and onboarded Sales and Marketing.
• Performance:
• Oversaw website revamp, SEO, SEM initiatives; users increased by 171%, page views increased by 289%, and conversations increased by 112%.
• Coordinated all social media campaigns; increased LinkedIn impressions by 9,900%, increased engagement by 4024%, and social media referrals by 256%

Jul 2017 – May 2019 · 1 yr 10 mos · Jackson, Mississippi Area

• Directed the development and implementation of marketing and business strategies in multiple business units.
• Performance:
• Led the marketing and business strategy efforts for C Spire’s TekLinks acquisition; led the rebranding of the organization to C Spire Business.
• Founded Request for Proposal (RFP) Response Division within C Spire Business; Won 3 of 3 RPS (~$10M Total Contract Value) while serving as interim Director; successfully transitioned RFP into operations.
• Developed and executed C Spire Business’s Channel Program marketing strategy and operational processes; achieved 102% of quota prior to the project’s completion; ran all integration into the CRM.
• Founded C Spire Gaming Club in 2017; grew membership from 25 to 315 from 2017- 2019 (%1160 growth). https://cspiregaming.com/

Jul 2016 – Jul 2017 · 1 yr

• Led a 4-person data analytic team in support of the Division Headquarters Battalion (860-person organization); serve as CEO’s senior security and risk adviser for all threats affecting Fort Carson, Colorado Springs
• Performance:
• Hand-selected above peers (1 of 10) to serve in Military Intelligence key development position; ran 8 Division commodity programs – Physical Security, Information Security, Personnel Security, Foreign Disclosure, Safety, Organization Inspection, Intelligence Oversight, and Personnel Recovery
• Streamlined processes by eliminating redundancies and incorporating database management practices; resulted in decreasing overdue security clearances by 96% and incident reports by 100%

Sep 2015 – Jul 2016 · 10 mos

• Led a forward deployed 96-person organization with $300M of assets with the mission of deterring Russian aggression in Eastern Europe
• Performance:
• Recognized by Deputy Command General as the top company grade officer (1 of 35) during deployment to Germany
• Supported 52 operations in eight countries with zero incidents that demonstrated US presence in Eastern Europe and built interoperability among NATO nations
• Planned and executed the permanent relocation of the forward deployed Division Headquarters over 250 miles in Germany with zero loss of property while maintaining 24 hour operations
• Coordinated and oversaw the integration and departure of 180 personnel to and from the Mission Command Element in Germany to Fort Carson, Colorado with zero incidents, ensuring the MCE retained 100% operational capability during manning transition periods
• 1 of 15 chosen (150+ applicants) to participate in pilot 3-month workforce veterans transition program; interned as Management Consultant with Perkins Motors, increasing EBIT by 15% in 3 months

Oct 2014 – Sep 2015 · 11 mos

• Led the Division Headquarters Operations Company – a 250-person organization with $200M of assets – tasked with supporting 4,000+ Soldiers with operations, maintenance and logistic issues
• Performance:
• Served as the Commanding Officer (CO) and the Executive Officer (XO) simultaneously in the 4th Division Headquarters’ Operation Company comprised of over 250 Soldiers (served an additional 5 months as XO)
• Utilized agile methodology to empower 5 direct reports to streamline complex supply chains, resulting in a 12% reduction in excess inventory, saving the Army $2.5M
• Created and implemented automated preventative maintenance plan for 48 vehicles and $93M of assets; increased readiness rate from 67% to 100%, saving the U.S. Army $1.2M in annual maintenance repairs
• Managed 18 property holders across 10 job functions (Aviation, Air Defense, Civil Affairs, Current Operations, Engineering, Executive Services, Field Artillery, Future Operations, Mounted Color Guard, Physiological Operations) leading to zero loss of property for a $200M property book during my tenure
• Ideated, created, and taught an eight week personal development course called ‘Life Hacks’, mentoring and coaching 30+ Soldiers that led to 12 promotions

Mar 2014 – Oct 2014 · 7 mos

• Led a 12-person data analytics team for an 902-person Infantry unit; served as CEO’s senior Middle East intelligence advisor while deployed in Kuwait and Iraq
• Performance:
• Selected for leadership position traditionally reserved for specialized professionals with 5 or more years of experience
• Led an intelligence cell of 12 individuals, overseeing the production of 100+ daily intelligence updates(improved both the content and presentation through a rigorous training system)
• Taught and directed 9 separated iterations of enemy combatants predictive analysis for Embassies throughout the Middle East, creating over 135+ products, enhancing the shops' capacity and efficiency
• Prepared the shop for a seamless transition with the incoming unit, building a digital continuity book that gave instant digital access to all 200+ products
• Led the Battalion's administrative processes, decreasing incident reports from 21 to 2 (90%) and Military police derogatory reports from 148 to 18 (87%)

Feb 2013 – Feb 2014 · 1 yr

• Led a 5-person analyst cell for a 4,258 Soldier organization that tracked all enemy combatants on the battlefield while also synthesizing large quantities of raw data into actionable intelligence for the CEO
• Performance:
• Recognized as best Junior Military Officer in Brigade (1 out of 60) during a month long training exercise in Fort Irvin, California
• Created and operationalized an intelligence program that improved intelligence accuracy by 8% and production rate by 21%, resulting in the production of over 120 country assessments and 270 intelligence briefs
• Conducted over 50 Intelligence briefs and presentations delivered to senior government officials, senior Army leaders, and other stakeholders to increase awareness of enemy combatant’s capabilities, intent, and location
• Graduated as the honor graduate (1 of 27) during the Army’s Military Intelligence Basic Officer Leadership Course (MIBOLC) in Fort Huachuca, AZ

May 2011 – Feb 2013 · 1 yr 9 mos

• Scholarship and Six month required course given to Military Intelligence professionals to perform duties at tactical and operational levels that include serving as MI staff officers (S2) at Battalion and Brigade levels, or as MI planners, integrators, and coordinators at Division and Corps levels. This course prepares officers to develop, interpret, plan, integrate, coordinate, and implement the Army's MI programs and policies for the military and civilian work force at the Battalion and Brigade levels.
• Performance:
• Class Rank: 1/27 Army Officers
• Graduated with Honors (Van Deman Honors Program)
• Major General William E. Potts Award Recipient
• Army Achievement Medal (AAM) Recipient
• Earned German Proficiency Badge (GPB)

Aug 2011 – Oct 2013 · 2 yrs 2 mos · Jackson, Mississippi Area

• BlackWhite Development grew from the passion to develop sustainable and creative projects that foster fellowship and a sense of place in Jackson, MS. This entrepreneurial startup was the impetus and inspiration behind the Capitol Art Lofts
• Performance:
• Envisioned and pioneered a $10M joint venture to restore and convert 7 early 20th century buildings into 31 affordable artist housing lofts in downtown Jackson, MS
• Independently created five Pro Formas for multiple investors
• Served as the local partner engaging local media, elected officials, stakeholders and community members
• Secured $2M worth of historic tax credits for the project