Kristel Salabao

Digital Marketing Specialist

Bulacan, Central Luzon, Philippines6 yrs 10 mos experience
Highly Stable

Key Highlights

  • Expertise in enhancing customer service quality
  • Strong background in client relations and support
  • Experience in quality assurance and guest relations
Stackforce AI infers this person is a Customer Service Specialist with a focus on quality assurance in the airline industry.

Contact

Skills

Core Skills

Quality ControlCustomer ExperienceCustomer Service

Other Skills

Microsoft OfficeGuest RelationsAirlinesCustomer SupportClient RelationsSkilled Multi-taskerCustomer Service Representatives

About

Accenture leverages my expertise in customer service, customer support, and airlines as a Content Analyst. With experience as a Quality Assurance Representative and Guest Relations Officer at Everise, I have contributed to enhancing service quality and client satisfaction. My academic background in Tourism Management from La Consolacion University Philippines complements my skills in client relations.

Experience

6 yrs 10 mos
Total Experience
5 yrs 1 mo
Average Tenure
1 yr 9 mos
Current Experience

Accenture

Content Analyst

Aug 2024Present · 1 yr 9 mos

Everise

3 roles

Quality Assurance Representative

Aug 2021Feb 2023 · 1 yr 6 mos

Quality ControlMicrosoft Office

Guest Relations Officer

Promoted

Mar 2019Aug 2021 · 2 yrs 5 mos

Customer ExperienceGuest Relations

Customer Service Representative

Jan 2018Mar 2019 · 1 yr 2 mos

Customer ServiceAirlines

Teleperformance

Customer Service Representative

Sep 2016Nov 2016 · 2 mos · National Capital Region, Philippines · On-site

Education

La Consolacion University Philippines

Bachelor of Science in Tourism Management

Jan 2009Jan 2011

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